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SuccessConnect 2023 in review - talking customer success, skills, and show surprises with Luke Marson

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Manage episode 379450720 series 2831136
Konten disediakan oleh Jon Reed. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jon Reed atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
On the final day of SuccessConnect 2023, Jon sat down with Luke Marson for a wide ranging discussion on what he learned from his customer discussions at SuccessConnect, and how that matches up with what he heard from the keynote stage. Luke shares the questions about onboarding that were one big theme in his customer talks. He also details what the most successful SuccessFactors projects looks like. We compare notes on what constitutes customer success, the value of AI, and why skills is a core opportunity for SuccessFactors going forward.
  continue reading

189 episode

Artwork
iconBagikan
 
Manage episode 379450720 series 2831136
Konten disediakan oleh Jon Reed. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jon Reed atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
On the final day of SuccessConnect 2023, Jon sat down with Luke Marson for a wide ranging discussion on what he learned from his customer discussions at SuccessConnect, and how that matches up with what he heard from the keynote stage. Luke shares the questions about onboarding that were one big theme in his customer talks. He also details what the most successful SuccessFactors projects looks like. We compare notes on what constitutes customer success, the value of AI, and why skills is a core opportunity for SuccessFactors going forward.
  continue reading

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