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This show is about Enterprise Architecture and Business Process Management, and how you can set up your practice to get the most out of it. It is for newbies who just get started with these topics, organizations who want to improve their EA/BPM groups (and the value that they get from it), as well as practitioners who want to get a different perspective and care about the discipline. Learn more about the show and read articles about EA and BPM on www.whatsyourbaseline.com.
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Tech only works when humans communicate. NEXUM is about building profitable, sustainable relationships. Who are the Business Process Guru’s? - We are a group of people within the business community that over a period of time (decades) have accumulated a long history (decades) of getting things wrong then perfecting ways of consistently getting things right (Eventually)! Business Process Guru’s come from either the mother company, NEXUM Software, or are existing customers, supplier’s, associa ...
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Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. It’s the quickest, easiest and efficient way to build a systemised business.
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Button Up Podcast| Christian Business Growth Coach, Sales To Profit Growth, Sales Training, Improve Srategy Processes, Faith-led entrepreneur, Improve Sales, Small Business Finance

Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

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Welcome to the Button Up Podcast show, focused on Sales to Profit Growth, I’m Polly Ingram! Have you been searching for a way to improve sales, modify your process strategies and have an impact on profit growth? Are you feeling like you are working too many hours in your business, without seeing the profits you anticipated? Do you need to sharpen your sales training skills, so you can develop your team members? Could there be a hidden revenue method within your business that you haven’t thou ...
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We had episodes about BPM education on the show before, but this time we speak with someone who is from a different generation than your regular hosts. And our guest Daniel Matka is building a “Process Academy” to bring process management knowledge to the next generation. And while doing this, he's building modern ways of structuring content that w…
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There has been a lot of consolidation in the process/architecture space in the last few years, mostly driven by PE firms. But why is that so, and why does it seem that there is no alternative to this business model? Back in the day there were foundations behind the companies, or they were privately held, and the only thing (besides a few smaller pl…
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In this episode, George Pesansky explains the concept of ·superperformance·, a state where your team and systems operate autonomously at peak efficiency. Learn how to identify and standardize your "best day" to build a business that consistently creates value. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for priva…
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To implement AI (and processes) correctly, you need good data. But what does that mean? Well, firstly it means that you can define your data product and to achieve that you need good data governance. But are we now in a super-nerdy topic? No, this is what we all do in some form or another … but in different fidelities and maturities. To shed some l…
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In this episode, we welcome Finnish enterprise architect and author Eetu Niemi to explore what it means to make enterprise architecture (EA) “lightweight”—practical, collaborative, and relevant in the real world. From frameworks to fiction writing, from ivory towers to coffee-fueled collaboration, this conversation dives into how to make EA actuall…
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In this episode, we have the privilege of speaking with Michael E. Gerber, the renowned author of the E-Myth and a pioneering figure in small business systems. Known worldwide for his groundbreaking philosophy that encourages entrepreneurs to work "on" their business rather than "in" it, Michael shares his profound insights on business systems, ent…
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In this episode, Nick Sinclair, the founder of TOA Global, discusses his remarkable journey of building a $130 million business. Nick shares his candid insights on achieving true owner freedom by implementing strong systems, making strategic hiring decisions, and shifting his focus from being 'in' the business to working 'on' it. The conversation d…
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Welcome to a very special episode of What’s Your Baseline? — where we demystify enterprise architecture and business process management. In this milestone 100th episode, we are joined by fellow BPM podcasters from Prozess Philosophen and BPM360 to celebrate, reflect, and talk about the wild ride of creating content in this niche space. In this epis…
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In this episode, David Jenyns interviews Jake Richards, the Systems Champion at Bayswater Projects, a construction business. They discuss Jake's journey into his role, the evolution of systems within their company, and the significant impact a dedicated Systems & AI Manager can have on business growth, efficiency, and cultural change. Support the s…
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Last week we took a deep(-er) look at what BPMN is today and pointed out the scope, difficulties, and misconceptions in the current specification. But what are ideas for improvements? I am glad that you asked, because this episode is exactly about this (with a slight twist to the business side of things). In this episode of the podcast, we talk abo…
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BPMN—”the” standard for process modeling and also the foundation for process automation using BPMS tools—is currently in its version 2.02, and that version was published in early 2014. Since then? Crickets. So, why haven't we seen an update of the standard? That is a big question and since we had such a blast talking about this topic we went wayyyy…
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There is a thing that I have not seen managed well in today's organizations: business rules. Typically, they are an “afterthought” in implementations (because you have to feed the business rules engine and control the process flow). But how many organizations rationalize the underlying business rules on a larger scale? When was the last time the ma…
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Process Mining—a technology and technique that Gartner just called “early mainstream” in one of their last reports. But many people still don’t know exactly how to approach this thing. They listen to the vendors talking about technical integrations and all the fancy features, which—to be honest—can be pretty overwhelming for someone who is just loo…
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David Jenyns reveals the breakthrough Systems Champion concept that's transforming business systematization. Five years after publishing SYSTEMology, David shares the critical insight that business owners aren't the right people to systematize their own businesses; they need a dedicated Systems Champion. Support the show: https://www.systemhub.com/…
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We are hundreds of years into thinking about how we do work (insert your philosopher of choice here: Smith, Marx, Plato, etc.), but I get the impression that the most common style is “muddling through.” But why is that? Why has the concept of an Integrated Management System (IMS) not taken hold in many organizations? Is it too complicated? Too much…
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In this episode, Allan Dib interviews SYSTEMology founder, David Jenyns, about his upcoming book, “Systems Champion”. Drawing from his experience working with hundreds of businesses, David reveals why the Systems Champion role is the key differentiator between those that successfully build systems-driven cultures, and those that don’t. From capturi…
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In this episode, David Jenyns shares game-changing insights on how business owners can systematize their operations to create scalable, valuable assets. Drawing from his experience helping hundreds of businesses transform from owner-dependent operations to systems-driven organizations, David breaks down the core principles of what makes a good busi…
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Having lived in two cultures, it is so interesting to see how people cope with big problems. Climate change and sustainability are some of the biggest issues that we have to deal with in our lifetimes, and I see reactions from denial to aimless “do-gooder” activity. But how do you improve this situation and solve the problem to get to more sustaina…
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Mike and Aimee Hamilton built business systems for scaling and exit that took Inception Websites from their parents' basement to an 8-figure acquisition. Growing from 2 employees to 45+ team members serving 3,000 clients, they reveal how systems must evolve at each growth stage and share the exact changes that made buyers say "your systems are bett…
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We are back with our first episode of the brand-new season 9 of the podcast—and we are starting right into the topic of these days: AI … well, the AI hype that is out there. And we are discussing what you can do to avoid falling into the trap of falling for that hype. Our guest today is Maxwell Smith, who I had the pleasure of working with in a pas…
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Soooooo … We're a grown-up adult podcast now, and we're approaching our season 9. (Oh, so you claim.) If season 8 was great, will season 9 just be fine? More than fine. The world might be in chaos, but we are a safe harbor. Come join us, full of good friends, good cheer, and excellence in BPM and EA. And of course, even we are changing. So we resis…
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Today we have our last “What's Your Baseline?” short during our little summer break. And this time we're looking at something special. This is a Shorts about APQC and we had a long episode with Moritz Berger about what that framework is and all of those things. Moritz put in the APQC reference framework into a tool called The Brain. What I really l…
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This week we release another What's Your Baseline? Shorts for you just to lighten up our summer break a bit. The topic is why simulation should not be in your process mining tool. And I'm fully aware that this is a controversial thing because people might think, “Well, it's convenient to have it in your process mining tool to do some what-ifs and m…
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Today, we are re-releasing a “What's Your Baseline?” short from about two and a half years ago. And the topic of today is how to create good dashboards. And I do not think about how to do this mechanically with your tool of choice. I'm thinking about what is the thinking behind it. That might be because I'm currently writing on the chapter about da…
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We are off for a few weeks, but instead of leaving you without your regular What's Your Baseline? fix , we decided to do something different this summer. Since we started the podcast almost four years ago, we have grown quite a bit, and back in Season 2 we did a little "side show" and produced the "What's Your Baseline? Shorts" - 15 minutes, one to…
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In this episode, Mark Reich shares how business leaders can harness lean management principles to build organizational stability and continuous improvement. Drawing from 23 years inside Toyota, Mark reveals why every employee learns process first and how to implement strategic planning methods that focus organizations on what matters most. Essentia…
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The world is changing faster than one might think, or at least it appears this way … and nobody seems to do solution architecture anymore. And plenty of organizations seem to have given up on planning what they are doing and changing in their system landscape, organizations, processes, etc. But that is wrong. You need to describe the changes so tha…
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In this episode, Isar Meitis outlines how small business owners can implement AI strategically to gain a competitive edge. As a 4-time CEO and founder of MultiplAI, he breaks down the systematic approach to identifying which processes to automate first and provides practical frameworks that won't overwhelm your organization. Learn how companies are…
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Some folks go to work and are drained before they even turn on their computer, and they cannot figure out why that is when all the aspects of the job seem to be fine — the tasks, the title, the money. What they don't see is that the managers might be the reason, and that the managers miss emotional intelligence — the ability to “read the room” — an…
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This session explores the essential systems every small business needs in their finance department, offers strategies for implementation, and reveals opportunities for automation and AI integration. Whether you're struggling with cash flow, drowning in financial paperwork, or simply looking to free up more of your time, Shannon Smit's actionable fr…
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Have you noticed transformation fatigue in your organization? The feeling that you run faster and faster, and have to do more with less, while you don't accomplish the results of the changes that you were out for? Well, one aspect of that might be that you haven't “picked up” the folks in your organization where they are, and now they are working s…
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In many minds, legacy is “everything that works”. And even if that is not always true, many organizations look at their legacy systems and get a headache. How do you replace or update a set of systems that have served you so well over years or decades? That is why we are speaking with our guest Kastin Deal about legacy modernization in this episode…
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Having the “Oracle of BPM” on the show? Yes, please. Even though our guest, Zbigniew Misiak, denies that, the role he is playing is an important one for our little industry. He is one of the few who bring together the different ideas and trends that are hot every year. We were genuinely interested in speaking with him about what he learned over the…
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We have spoken about Task Mining in the podcast before (see the “Additional information” section in the full show notes), but I haven't seen a lot of adoption of this technology in organizations — for multiple reasons that we will discuss. However, when we got into contact with Tuhin Chakraborty from Mimica, we could not say “no” to speaking with h…
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BPM is important because everything that we do in organizations are processes. So, why don't we agree on a common nomenclature, and educate people with a standardized curriculum? Oh, it is because the players have a vested interested in coming up with “the next best thing” and selling it to your customers? But there is the need for a basic training…
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In this episode, Geoff Woods shares game-changing insights on how business leaders can harness AI to transform their organizations. Drawing from his experience helping companies scale from millions to billions, Geoff breaks down the three core ways AI brings value to businesses and provides a practical framework for leaders to start implementing AI…
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We are trying something new here at What's Your Baseline? — J-M turns his focus on investigative journalism and starts asking the “hard questions” (and not just the softballs that I get from him at other times) :-) But in all seriousness — this episode of the podcast is a conversation between the two of us, while I play the guest role and did not c…
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I was late to the game when I got exposed to the concept of OKRs a few years ago. Before that, I thought that it was just another term for setting objectives, and you can dump a million of those onto your people. But there is a different approach, a much gentler approach to OKRs, that makes more sense to me now. And because I found that mental chan…
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One misconception that many people have is that EA is just “that IT stuff”. Nothing is more false than that. If you *really* look at an enterprise, you will see that a full architecture encompasses all layers from strategy through business (processes, risks, orgs, etc.) to data, apps, and technology. But the real benefit is that you can create a li…
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In this episode, we dive deep into the world of business frameworks with Amos Schwartzfarb—author, expert in growing businesses, and a managing director at Techstars. Amos shares insights from his best-selling book, "Levers: The Framework for Building Repeatability into Your Business," discussing how the right frameworks can make your business proc…
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Why are so many organizations out there that have not discovered BPM (and in extension “architecture”) as something that can help their business problems, and also set the foundation for future growth? Some reasons might lie in the niche characteristics (to avoid saying “nerdy”) of BPM and the lack of shared community and branding. That is why we i…
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In this episode, discover the strategic systems behind effective book launches, how to maximize your book's reach, and why a book can serve as the ultimate marketing tool for your business with Alex Strathdee. Whether you're an aspiring author or a seasoned writer, this episode is packed with actionable insights to help you navigate the complex wor…
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In this episode, we delve into the strategies for scaling businesses with Brendan McGurgan, co-founder of Simple Scaling. Brendan introduces the 10-step ScaleX framework, emphasizing the importance of having a clear vision and purpose to align and inspire teams. He discusses leveraging technology, forming strategic partnerships, and fostering a pos…
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In this episode, we dive into the world of marketing and lead generation with Matthew Kimberley, co-author of the newly released "Book Yourself Solid for Coaches and Consultants." Learn proven strategies to build your brand, optimize sales, and attract ideal clients through this comprehensive system. Whether you're just starting or looking to scale…
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Welcome back to a new year and Season 8 of the What's Your Baseline Podcast, and we are starting with an episode that closes the loop with two other episodes (links below): “Process Mining Analysis” and “Lean and Process Mining”. Today we are talking about Process Analysis in general, and we are thinking of the new business analyst especially, who …
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Hey, this is Roland from the What's Your Baseline? Podcast and J.M. was also happy to be here. Yeah. We're looking forward to our next season, season eight of the What's Your Baseline podcast. Who believes that? So, J.M. Tell me, what's in stock for season eight? Well, we've listened to you. You've left us amazing feedback all over the internet, an…
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The end is near … no, not what you are thinking. 2024 comes to a close in about two weeks, and we also end Season 7 of the podcast. And a lot has happened — in the industry, with tools, changes in companies and the life of people in our small community. Tune in to learn about our thoughts about what we’ve seen in the last year and an outlook for 20…
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In this episode, we dive deep into the journey of James Brown, a seasoned entrepreneur and Master SYSTEMologist, who successfully sold his motel business after 20 years of ownership. James shares insights into how systems and processes not only made his business attractive to buyers but also freed him from the daily grind, allowing him to focus on …
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In this episode, explore how Robotic Process Automation (RPA) is redefining efficiency and accuracy in the finance and accounting industry. Daryl Aw provides an in-depth look into the world of RPA, explaining how it complements AI to automate routine tasks and free up valuable human resources for more analytical and strategic roles. Support the sho…
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How do you bridge the gaps between Strategy and Execution, and how do you evolve execution as strategy pivots? That are the questions that are the topic of our podcast this week - the first of two episodes of a collaboration with the "Strateg-ish" podcast, run by our friends Craig Overmars and Dan Marquez, who has been a guest on our show before. T…
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