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This show is about Enterprise Architecture and Business Process Management, and how you can set up your practice to get the most out of it. It is for newbies who just get started with these topics, organizations who want to improve their EA/BPM groups (and the value that they get from it), as well as practitioners who want to get a different perspective and care about the discipline. Learn more about the show and read articles about EA and BPM on www.whatsyourbaseline.com.
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Tech only works when humans communicate. NEXUM is about building profitable, sustainable relationships. Who are the Business Process Guru’s? - We are a group of people within the business community that over a period of time (decades) have accumulated a long history (decades) of getting things wrong then perfecting ways of consistently getting things right (Eventually)! Business Process Guru’s come from either the mother company, NEXUM Software, or are existing customers, supplier’s, associa ...
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Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. It’s the quickest, easiest and efficient way to build a systemised business.
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Button Up Podcast| Christian Business Growth Coach, Sales To Profit Growth, Sales Training, Improve Srategy Processes, Faith-led entrepreneur, Improve Sales, Small Business Finance

Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader

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Welcome to the Button Up Podcast show, focused on Sales to Profit Growth, I’m Polly Ingram! Have you been searching for a way to improve sales, modify your process strategies and have an impact on profit growth? Are you feeling like you are working too many hours in your business, without seeing the profits you anticipated? Do you need to sharpen your sales training skills, so you can develop your team members? Could there be a hidden revenue method within your business that you haven’t thou ...
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One misconception that many people have is that EA is just “that IT stuff”. Nothing is more false than that. If you *really* look at an enterprise, you will see that a full architecture encompasses all layers from strategy through business (processes, risks, orgs, etc.) to data, apps, and technology. But the real benefit is that you can create a li…
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In this episode, we dive deep into the world of business frameworks with Amos Schwartzfarb—author, expert in growing businesses, and a managing director at Techstars. Amos shares insights from his best-selling book, "Levers: The Framework for Building Repeatability into Your Business," discussing how the right frameworks can make your business proc…
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Why are so many organizations out there that have not discovered BPM (and in extension “architecture”) as something that can help their business problems, and also set the foundation for future growth? Some reasons might lie in the niche characteristics (to avoid saying “nerdy”) of BPM and the lack of shared community and branding. That is why we i…
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In this episode, discover the strategic systems behind effective book launches, how to maximize your book's reach, and why a book can serve as the ultimate marketing tool for your business with Alex Strathdee. Whether you're an aspiring author or a seasoned writer, this episode is packed with actionable insights to help you navigate the complex wor…
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In this episode, we delve into the strategies for scaling businesses with Brendan McGurgan, co-founder of Simple Scaling. Brendan introduces the 10-step ScaleX framework, emphasizing the importance of having a clear vision and purpose to align and inspire teams. He discusses leveraging technology, forming strategic partnerships, and fostering a pos…
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In this episode, we dive into the world of marketing and lead generation with Matthew Kimberley, co-author of the newly released "Book Yourself Solid for Coaches and Consultants." Learn proven strategies to build your brand, optimize sales, and attract ideal clients through this comprehensive system. Whether you're just starting or looking to scale…
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Welcome back to a new year and Season 8 of the What's Your Baseline Podcast, and we are starting with an episode that closes the loop with two other episodes (links below): “Process Mining Analysis” and “Lean and Process Mining”. Today we are talking about Process Analysis in general, and we are thinking of the new business analyst especially, who …
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Hey, this is Roland from the What's Your Baseline? Podcast and J.M. was also happy to be here. Yeah. We're looking forward to our next season, season eight of the What's Your Baseline podcast. Who believes that? So, J.M. Tell me, what's in stock for season eight? Well, we've listened to you. You've left us amazing feedback all over the internet, an…
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The end is near … no, not what you are thinking. 2024 comes to a close in about two weeks, and we also end Season 7 of the podcast. And a lot has happened — in the industry, with tools, changes in companies and the life of people in our small community. Tune in to learn about our thoughts about what we’ve seen in the last year and an outlook for 20…
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In this episode, we dive deep into the journey of James Brown, a seasoned entrepreneur and Master SYSTEMologist, who successfully sold his motel business after 20 years of ownership. James shares insights into how systems and processes not only made his business attractive to buyers but also freed him from the daily grind, allowing him to focus on …
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In this episode, explore how Robotic Process Automation (RPA) is redefining efficiency and accuracy in the finance and accounting industry. Daryl Aw provides an in-depth look into the world of RPA, explaining how it complements AI to automate routine tasks and free up valuable human resources for more analytical and strategic roles. Support the sho…
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How do you bridge the gaps between Strategy and Execution, and how do you evolve execution as strategy pivots? That are the questions that are the topic of our podcast this week - the first of two episodes of a collaboration with the "Strateg-ish" podcast, run by our friends Craig Overmars and Dan Marquez, who has been a guest on our show before. T…
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In this episode, discover the transformative power of Artificial Intelligence (AI) in Human Resources (HR)! Our guest provides an insightful exploration into how AI is revolutionizing recruitment, onboarding, and the strategic direction of HR departments. Learn about the cautious yet promising adoption of AI in HR practices and envision the future …
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Tune in to explore the transformative impact of Artificial Intelligence (AI) in digital marketing agencies, uncovering how AI optimizes key business processes and elevates client engagement. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for privacy information.Oleh SYSTEMology
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GRC — three letters that scare a lot of people. So much that they like to avoid thinking of risks and compliance at all. But don’t be afraid (quite the opposite), GRC can not only be an addition to your artifacts to make them better, they can also benefit to your program by “having the ear” of influential people in your organization … who, by coinc…
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In this episode, learn about AI's practical applications for small businesses. Joined by Mike Rhodes, an early pioneer in recognizing the potential of AI, we discuss the transformative impact AI is having on the business landscape. Explore how business owners can leverage AI to enhance efficiency, creativity, and decision-making. Support the show: …
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In this episode, we explore how Artificial Intelligence (AI) can benefit small businesses. Our expert guest explains how AI can make operations smoother, improve customer interactions, and help with decision-making. Whether you're an AI skeptic or enthusiast, this interview will show you how AI is becoming a must-have tool for growing and running a…
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In this episode, we·re joined by Joanna Oakey to discuss the foundational legal principles that safeguard small businesses. Through her 20-Point Legal Health Checklist, Joanna aims to equip entrepreneurs with the knowledge to reinforce their legal standing and pave the way for future success. Support the show: https://www.systemhub.com/podcast See …
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I know that this might be a cultural issue, but I don't see a lot of planning when it comes to projects anymore. Everything is "Agile" and I don't see that things are seen through that often. Which is bad, because one of the promises of EA (and BPM) is that someone understands how things are wired up and what to change, so that you accomplish your …
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There was a big splash in the Enterprise Architecture tool market a few weeks ago - BizzDesign announced that they will merge with Mega and an unnamed third party (which we will learn about in Q4 soon, but cannot name here at this time). But why these two (three) players and why now? Since we know some people in the industry, I reached out to Luca …
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In this episode, we discuss the pathway to accelerated business growth through strategic acquisitions with Josh Tolley, author of the newly released book, Acquisitional Wealth. He provides in-depth insights into the concept of growing through acquisition and a systematic approach to identifying and evaluating potential business purchases. Support t…
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In our latest episode, we dive into the crucial role of the CEO in driving business growth with Bill Canady, author of "80/20 CEO" and CEO of OTC Industrial Technologies. Bill discusses the 'Profitable Growth Operating System' and how CEOs can align their vision with actionable strategies. Support the show: https://www.systemhub.com/podcast See omn…
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In this episode, we delve into the transformative power of building a culture of continuous improvement and the pivotal role employees play in achieving operational excellence. Maribel Topf shares her experiences and insights gained from leading substantial organizational changes and consulting for large companies. She navigates the nuances of proc…
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Oh, why do I need a special EA/BPM tool? I am managing my apps in a spreadsheet just fine. That is one of the misconceptions that I have heard over the last twenty-something years of me helping clients to stand up practices and increase their EA/BPM maturity. And there are tons more of those ... Well, our first guest doesn't need an introduction si…
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Do you need Business Architects when creating a new product? Isn't that a bit redundant when you have highly-paid Product Managers already? Or is there an overlap between the two that will create a better product for the end users, but also for the organization because they can better support it and it is aligned with the underlying process. Our gu…
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In this episode, discover the 'secret weapon' to an efficient, creative, and productive workflow in the music industry. Learn about the challenges Vocal Manoeuvres Academy faced and how SYSTEMology not only streamlined their operations but also reignited their passion for both business and art. Support the show: https://www.systemhub.com/podcast Se…
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In this episode, learn about process re-engineering and becoming an AI-first company with Shannon Smit from Smart Business Solutions. Shannon shares her experience of integrating AI into her accounting practice, how her team responded to the technological advancements, and the impact on their day-to-day operations. This conversation is a case study…
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A lot of folks who are beginning with Process Mining see this as a technical or academic exercise and just want to know “how things works”. But what is that worth? You need to be able to implement changes based on your analysis. Otherwise, the exercise has no value IMHO (besides if it is a Proof-of-Concept in a sales situation, but even then you sh…
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In this episode, get to know the driving force behind Lime Therapy and their experiences in systemizing the business. Discover how they implement SYSTEMology principles to overcome challenges and witness the transformation it brings to their work culture. Learn about the business owner's personal transition from being a non-systems person to embrac…
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Some organizations seem to perform better, create results faster, and the people in those organizations seem to have fun on top if this? But how can that be when you are currently stretched in all directions and don't know how to get stuff done? In this episode we are talking with Amy Levine, who is an expert in neuroscience and how it impacts high…
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Hey J-M, what do think when you hear the word “seven”? Well, maybe the seven wonders of the world? Seven rings? Seven deadly sins? My favourite song by Ariana Grande? Hmm, these are all good ideas, but how about a Season 7 of the What’s Your Baseline podcast? No way, what do we have in store for this season? A mix of interviews and topic shows, jus…
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In this latest episode, we're diving into the realm of digital decluttering and efficiency. Learn the importance of a simple file organization system that can be applied to Mac, PC, and Cloud platforms. Our expert guest, Shawn Lemon, founder of The Digital Organizer, shares invaluable insights on streamlining digital workspaces, making it easier fo…
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In this latest episode, get inspired by how implementing systems and processes not only propelled a solo carpenter's growth to managing a $15 million custom home business but also allowed for personal freedom and scalability. Dive into the full conversation to discover the practical steps, mindset changes, and strategic implementation of systems th…
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Are you ready to transform your team's productivity from the ground up? David Allen, author of the groundbreaking book "Getting Things Done," explores the application of GTD principles in a team setting. This could be a turning point for your team. Whether you want to reinvigorate an established team or lay the foundations for a new one, you will l…
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Some organizations are like a ticking time bomb when it comes to their processes and (IT) architecture. "The old guard" is about to leave the organization in masses (and sometimes not voluntarily) and a lot of knowledge about how things are wired up - which is what architecture is all about, right? - will leave as well. And not too many organizatio…
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Scaling a supplements business with systems. Listen to Haley Santos, Systems Champion at BiOptimizers - a thriving health and supplements company. In this episode, Haley shares her journey and experiences in the role, offering insights on transitioning into a Systems Champion position, the specific traits of an exceptional Systems Champion, and how…
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Join our deep dive with Annie Hyman Pratt who shares her expertise on ·The People Part' of business, aka the heartbeat of every great company! With her track record of scaling Coffee Bean and Tea Leaf to 70 stores, she knows how to build strong teams and leaders. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener for pr…
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How do I get started? What is the first thing that I look at? Who will be my allies? What do I need to put in place? When you are tasked to build a brand new Business Architecture practice in an organization that has not had one before is a challenging task. When you have to do this in a 60-year old organization in a field that is relatively unique…
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"I just bought your tool, now you have to tell me what I can do with it". No kidding, that is what one client to said to me once. Well, here is a starter for you - in our latest episodes we are talking about the use cases for Business Process Management (not all of them, because we have that self-imposed limit of an hour-ish length for each episode…
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Why do some applications have a large following and their revenues soar, while others are struggling with making a sale and are virtually unknown? Or why do you struggle with building internal acceptance for your program? One reason might be that the former companies were able to build a community that includes not only users (and ends up being a g…
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Looking to transform your law firm into a scalable business? Systems are key. This case study profiles Crow Estate Planning and Probate's journey leveraging SYSTEMology to streamline operations and power strategic growth. Hear directly from the firm's Systems Champion, Callie Saulsburry, as she shares valuable insights and experiences from this tra…
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Join us as we unlock the secrets of Lean Marketing with marketing expert Allan Dib. Discover how to harness the compounding effects of this strategic approach in your own business. This episode is a deep dive into the tactics that promise high impact with minimal waste. Support the show: https://www.systemhub.com/podcast See omnystudio.com/listener…
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AI is *the* hot thing these days and you cannot pass any tool that does not have these two characters attached to it. That is also true for the BPM space, and this week we have the pleasure to speak with a person who is working in this space for over 20 years and his tool has built in AI already, while other vendors are still thinking about how to …
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Considering hiring a Systems Champion for your organization? Learn from Lime Therapy's Process Champion, Kaleb Grant! In this interview, Kaleb discusses collaborating with owners Renee and Matt Kelly to implement systems. He explains the benefits of systems, especially for onboarding new staff. Systems allow employees to feel confident and provide …
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The age old question: how do you make your processes "evergreen". Well, one way is to update your models on a regular basis (for example to comply with regulations), but is that really "the process" or is it just a picture of it? Your processes come to life when someone performs them and for this you need to be able measure them. To support the pro…
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Here's how to bring new hires to the point of being effective - faster! In this interview with Brad Giles, author of "Made to Thrive" and "Onboarded," we uncover the secrets to turning your onboarding process from an afterthought to a key driver of employee success and retention. Support the show: https://www.systemhub.com/podcast See omnystudio.co…
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You have chosen to start your BPM journey and are now asking yourself the question "how *DO* I get started?". Well, one way is to look at a BPM Adoption Framework, the other is to ask someone who has done that before. We are lucky to speak with someone who fulfills both criteria - our guest today is Caspar Jans, who also already has been a guest in…
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This podcast is a brief discussion on the importance of having solid internal organizational practices in place, so that you can deliver consistency with your clients.Oleh Polly Ingram | Christian Business Growth Coach, Sales Training, Homebased Business Consultant, Profit Growth Coach, Sales To Profit Mentor, Executive Leadership Skills Trainer, Entreprenurial Supporter, Process Leader
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This episode closes out the mini series about data, and this time we talk about data modeling. Data models are some of the things that I have seen the least often in projects over the last two decades. Why is that? Is it because it is too geeky, or not interesting enough compared to, say, a process model in BPMN? But being clear about data is impor…
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Join David Jenyns and Keith Cupp as they dive deep into the 7 attributes of agile growth, the driving forces behind the robust Business Operating System (BOS) deployed by Gravitas Impact Coaches. Drawing from over 25 years of hands-on experience working with Gazelles International and Gravitas Impact Coaches, Keith shares these essential principles…
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