Welcome to the CSR Grand River podcast, where amazing things happen.
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This is a show dedicated to helping condo owners, directors, managers and other professionals learn more about the Condominium Industry in the Grand River Area.
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Do you find that the Condominium Act is changing every day? This week, our host Michelle Dyer, is joined by condominium lawyer and fan favourite Michelle Kelly (Robson Carpenter LLP) to discuss their experiences navigating: The amendments during covid The condo act vs. the declaration What causes delays to amendments Virtual AGMs Uh-oh... emails?? …
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Understanding Tarion and Performance Audits
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Are you confused about Tarion and its significance in homeownership? If so, you will benefit from this in-depth discussion about Tarion, and why it’s so important for you as a condo owner, board member, or property manager. We dive into what happens when repairs are needed, and instances where compromises can be negotiated or conciliation is reques…
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Searching for the best fit landscaper for your condo but unsure what qualities to look for? Conversely, have you ever wondered what contractors desire in their clients? In this episode, we dive into the world of landscaping and explore the perspectives of both clients and contractors. Whether you're a condo board member, owner, property manager, or…
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Employment Issues in Condominiums (Part 2)
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We continue our discussion on the shifts we are seeing recently hiring a live-in superintendent vs. a building service provider. In this episode, Chris Mendes of SV Law joins Michelle Weigel of Weigel Property Management, Christine Merswolke of LCM Property Services, and Marni Outerbridge of SV Law. We’re exploring: The surprising thing live-in sup…
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If you need help deciding whether to hire a superintendent or a building service provider for your condominium, this episode is for you! Condo boards are responsible for ensuring the repair and maintenance of their common elements, and one important piece to this is delegation. Some boards opt to have live-in superintendents, and some hire building…
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Enhancing Condo Safety: Preventing and Handling Emergencies in Your Condo Unit
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Are you prepared for unforeseen emergencies in your condo unit? From sudden flooding, to discovering mold, to late-night emergencies, it's crucial to consider potential risks before moving into a condominium. Join us as we delve into the world of condo emergencies with Sara Hicks from MF Property Management and Mike Conway from Woodhouse Group. The…
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Parties and Condo Living: What to Expect in Multi-Residential Communities
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There’s a lot that happens in a condominium when you live in a multi-residential community. With so many people in one space, the #1 thing to keep in mind is to always be respectful. Hosting a BBQ, baby shower, or celebrating with family and friends can be very positive, but throwing wild parties on repeat can cause a poor community dynamic with ne…
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Should I buy a brand new condo?: What to expect with pre-construction condos
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Are you considering buying a pre-construction condo but not sure what to expect? We’re diving into the pros and cons of buying a brand new condo, as well as surprising insights and scenarios that you could potentially run into. Brad Wells and Chris Gabriel will equip you with insider knowledge to make an informed decision that will allow you to hav…
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Part Two: Navigating Bad Behaviour and Mental Health in Condominiums
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**TRIGGER WARNING** Please note that this episode contains sensitive information that may be distressing for some listeners. We encourage you to skip ahead or stop listening to the episode. Please take care of yourself and seek support if needed. Please join us as we share the second and final part of this live event: Navigating Bad Behaviour and M…
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Part One: Navigating Bad Behaviour and Mental Health in Condominiums
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**TRIGGER WARNING** Please note that this episode contains discussions of a tragic event with sensitive details. This may be distressing for some listeners. If you feel that you may be triggered by this topic, we encourage you to skip ahead or stop listening to the episode. Please take care of yourself and seek support if needed. Please join us as …
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Meet the Mastermind that Keeps CCI Running Like a Well-Oiled Machine
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Discover the secret weapon behind CCI’s day-to-day operations! Joining us today is the incredible woman who does it all and does it so well, Theresa. Learn how her and her talented team at Theresa Place Media not only support CCI, but other businesses as well, with their expertise in social media, marketing, podcasts, blogs, and emails. Discover th…
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What You Need to Know About Condo Owners and Tenants
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You just purchased a condo, and now you want to rent it out. Great! But first, are you familiar with what condominium owners are responsible for when they purchase a condo? And second, do you have the needed information available to pass on to your new tenants? In this episode, we are diving into the many challenges facing board members, property m…
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Intro to CCI’s Committees and How They Benefit You! (Part 3)
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We introduce you to three more CCI committees in this episode as we wrap up our 3-part series. Tune in to learn about how these committees all work together to benefit you, what you can expect from CCI in the coming months, and why we think you’re nuts if you don’t have a CCI membership! Joining us in this episode is: Shalon Seebach of the Communic…
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Intro to CCI’s Committees and How They Benefit You! (Part 2)
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Want to know the FUN committees and events you can be part of? If you are new to us and curious what CCI can do for you, listen in! Learn about three of CCI’s committees and save the dates for exciting upcoming events happening this year! Joining us in this episode is: Brad Wells of the Golf Committee Christine Merswolke of the Conference Committee…
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Intro to CCI’s Committees and How They Benefit You! (Part 1)
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Wondering about CCI’s committees and how they relate to you? Joining us in this episode is four of our committee members who will each introduce a committee and identify the goals and purposes of each one. Ian Miller of the External Relations Committee Chris Mendes of the Governance Committee Stephanie Sutherland of the Ontario Education Committee …
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Legal Panel: A Year In Review (Part 2)
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Ready to hear more about condo-related legal matters? Our panelists present real and easy-to-understand legal cases with very relevant information for condo owners, board members, property managers, and lawyers! And be sure not to miss out on the juicy Q&A session! Maybe you have the same questions you’re seeking answers on? This sold-out event was…
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Legal Panel: A Year In Review (Part 1)
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Curious about how condo-related legal matters are handled? This episode takes us through ACTUAL cases brought forth and ruled on by the Condominium Authority Tribunal (CAT) in 2022. The CAT is an online tribunal dedicated to resolving condo-related disputes in Ontario. This sold-out event was recorded with a live audience and will be published in i…
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The Key to Successful Condo Living and Management
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You don’t know what you don’t know. Trust us, CCI has TONS of resources, especially for new condo owners (and tenants), but getting the information in front of them and having them understand it is a whole other story… If you want to improve condo living and get insight and ideas straight from our host Michelle and CCI Grand River’s Executive Commi…
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Michelle interviews attendees of the 5th CCI Grand River celebration! New board members, sponsors, property managers, and more speak about the previous 5 years and what’s ahead for CCI Grand River. Listen to join the fun! Subscribe and review this episode on your favourite platform! Connect with CCI: CCI-GRC Website (info, blogs and events found he…
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Managing Anxiety as a Condo Manager (or in any Customer Service Role)
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Mental health is an incredibly important topic, especially in a post-pandemic world. We are seeing a shift in the customer service industry as we are dealing with a shortage of workers and handling less patient - and let’s face it, angry - customers. Those of us who work in the service industry, specifically condo managers, are experiencing higher …
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What You Need to Know About Contractors
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When condo boards and property managers are looking for contractors, there is quite a process involved, with a lot of variables to consider. How do you find the most well-suited contractors and keep everyone happy (is that even possible)? Joining me today to talk about working with contractors is Bill Ryan, owner and technician of R3 Integrators, B…
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With technological advances, we have seen condominium security come a long way over the last 30+ years. To help owners feel safe in their homes and have peace of mind, be sure to listen to this episode to ensure proper condo security is in place! Joining Michelle on the podcast this week is Bill Ryan from R3 Integrators, a business in the security …
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Which Condo is Right for You? (Listen to This Before Making Your Decision)
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Trust us, we understand it can be confusing if you are new to the world of condominiums. In this episode, Michelle brings it back to the basics. If you are just starting in the condo business, wanting to purchase a condominium, or maybe you just purchased one but want to make sure you are getting all the information you need, listen in as we share …
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Settling Condo Disputes (and Learn About the Condominium Authority Tribunal)
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Neighbours playing loud music AGAIN?! Ever wonder what you can do as a condo owner when you have a complaint? Tune in to this episode as Michelle Dyer and SV Law Lawyer, Chris Mendes, discuss what your options are to reach a resolution for condominium disputes. Learn about the most common complaints (and hear real-life cases!), the stages of resolu…
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Uncomplicating & Improving Condo Living
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We want YOU! Wondering what is involved in a CCI membership and how it can benefit you as a condo owner, manager, or board member? But wait…CCI is also for professionals, developers, and anyone else in the condominium community! CCI leads the way in promoting and improving condominium living. Members receive first-hand access to education, awarenes…
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Reserve Fund Studies: Your Condo’s 30+Year Maintenance Plan (and What That Means For You As a Condo Owner)
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Imagine planning 30 years into the future… Where will you be? What will life look like? And how will you protect your roof (and other assets)? WHAT?! Most people we know aren’t thinking 30-50 years down the road when it comes to roofing; however, in the condo world we sure are! Joining Michelle today on the podcast is Jamie Poodry, VP and money gur…
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Behind-The-Scenes of CCI Grand River
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You may not realize all. the. things that go into AGMs, communications, sponsors, events, and marketing for CCI. Let me tell you, it’s A LOT. CCI provides education, information, awareness, and access to expertise by and for members. None of this can happen without the behind-the-scenes powerhouse fuelling CCI Grand River: Theresa and Maggie, the a…
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Declaration, Bylaws, Rules, Policies: What's Important to Know, Now?
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Purchasing a condo comes with a mountain of PAPERWORK from your lawyer. Instead of burying it with determination to read “later”, this episode will help you understand what is important to know, now. That way, reading through the declaration, bylaws, rules, and policies will be a lot less overwhelming for you. Joining Michelle on the podcast this w…
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Condo Health and Safety: Managing and Preventing Out-of-Your-Control Accidents
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What happens when there are accidents in or around your condo? Joining Michelle LIVE on this week’s episode are special guests Stephen Skolny, David Heska, and Jennifer Johnston. We discuss a range of health and safety topics, such as deteriorating balconies, fire risks like dryer vents and storing propane tanks, updating older electrical and plumb…
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Who’s Responsible: Board of Directors, Condominium Managers, or Service Providers?
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An interesting (and often debated) topic of discussion in condo corporations is who is responsible for what? This episode discusses the roles of the board of directors, the condominium managers, and the service providers. Who is responsible for what? Can a sports analogy help to understand these roles? And what about owners? Who do they call when t…
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What You Need to Know As a New Condo Owner
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So, you bought a condo! But what about the rules, regulations, and fees? Episode 8 of the Grand River Condo Pro-Cast is all about the importance of educating yourself on what you are responsible for as a new condo owner. What are you agreeing to when you become an owner of a condo? Everyone must follow the same rules, so you better know what they a…
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How do elections impact condominiums?
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The provincial election is coming up soon! What are the most important things you need to know as a condo owner and manager? In this episode, Michelle Dyer and Michelle Kelly discuss two types of elections: provincial elections and board of directors elections. Learn about the role of the board of directors, and how to become part of it. [Hint: the…
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Condo Experts Tell All: What You Need to Know Before Buying a Condo
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What do a property manager, condo owner, board member, and contractor have in common? They are the four experts sharing their knowledge and expertise on the podcast today! All joking aside, let’s get into the ins and outs of what condo owners wish they knew before buying one! Listen to this episode to hear the different perspectives on… The unique …
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Creating the Best Possible Annual General Meetings
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Are AGMs really as dreadful as you expect? Contentious meetings happen. Find out how to avoid them, and instead have condo owners leave the meeting feeling respected and heard. Host Michelle Dyer and Margot Morel, “the AGM whisperer”, talk all things AGM in this episode. Learn about the importance of attending and giving feedback, getting involved,…
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Are you considering purchasing a condo? This episode dives into what it’s REALLY like owning - and living in - a condo. Listen in as host Michelle Dyer discusses the advantages and disadvantages of condo living with guest Ryan Waller, a real estate agent in Guelph who published a blog post on this very topic. When purchasing a condo, be prepared to…
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Current Condo Trends with Creative Marketing Real Estate Agent, Scott Henderson
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Are you curious about the current trends in the Kitchener-Waterloo housing market? Host Brad Wells is joined by Real Estate Agent Scott Henderson on today’s podcast. Listen in as they discuss how condos are part of an affordable solution to the housing market and how to increase the market value of a condo - which may just include the use of creati…
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Condo Market Outlook and Insights with Faisal Susiwala
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Get insider condo tips from one of the top Real Estate Brokers in the world, Faisal Susiwala. Faisal joins Brad Wells, Vice President of the CCI Grand River Chapter, to discuss the condo market in the Grand River region. Key Points: Learn about Faisal’s real estate journey and the reasons behind writing his Amazon best-selling book, The Real Deal W…
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An Introduction to CCI: Opportunities and Benefits
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We kick off the first episode with Brad Wells, President of Wilson Blanchard Property Management and Vice President of CCI Grand River chapter, and Michelle Kelly, a partner at Robson Carpenter LLP, condo law expert, and currently President of CCI Grand River chapter. CCI is all about helping people! Listen to this episode to find out how CCI is a …
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Calling all condo owners, directors, managers and other professionals! Listen in as we navigate the Condominium Industry in the Grand River Area. We will bring awareness, expertise, and education to those living and working in condominiums, and provide answers to the common issues and challenges that arise. Welcome to the Grand River Condo Pro-Cast…
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Some opinons of our staff and campers
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Some staff get interviewed at camp about some issues and we solve a mystery
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Fun Stuff at camp
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