There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Why and how do I practice NoFap and semen retention? Listen and get the best version of yourself by this sublime method. Om Namo Nitai Chandraya
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Customer Retention is the fastest way to grow your business. CityGro provides tools to bring customers back
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Where industry leaders chat about how to keep members, employees, and clients happy and paying.
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"Welcome to Retention Simplified by WebEngage Academy. Your one-stop source for expert insights and advice on how to boost your business's bottom line. In each episode of our audio podcast, we cover detailed guide and analytics on how to take your retention marketing efforts to the next level. Whether you are just starting out with retention marketing or you are an experienced professional looking for new ideas, this podcast is for you."
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Welcome to the ultimate gaming breakdown with Tom Hammond and Neil Edwards! Tune in every week as we deconstruct today's top games and reveal the secrets behind their success.
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Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention. We interview them and share their secrets with you.
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100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.
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Home and Beer Brewing Podcast
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Join Ankur Gattani, as he dives into engaging conversations with decision-makers face-to-face. These discussions are not your average chit-chat – he's getting into the what, why, and how of retention in organizations. From the human touch to the intricacies of products and technology, Ankur covers all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.
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Don't be that business owner left scratching your head, wondering why your industry colleague got $400,000 and you didn't when the Employee Retention Tax Credit fully sunsets in 2024. In this limited focus, ERC Masterclass, listen as tax attorney and ERC specialist, Travis Watkins, bust through the rumors and the complexity of the ERC, so you can get to that free $26,000 per employee you kept during the pandemic and beyond, before the program is gone forever.
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NextGen Work Culture: HR, Management, Inclusive Parent-Friendly Work Environment, Employee Recruitment and Retention, Talent Development
Kortney Ross
The NextGen Work Culture podcast helps managers and HR professionals support working parents to recruit and retain the best people. Join host Kortney Ross as she interviews experts and provides insights into the struggles that working parents face in the workplace. Learn how your business can become a place where parents feel included, supported, and valued. Being a family-friendly business isn't just a "nice-to-have" anymore. For the Next Generation of work, it is critical.
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The Retention Formula: Insights from Tully Williams
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24:20Customer retention in the dealership service department is about more than just numbers—it's about treating every customer as if they're family and earning their repeat and referral business. In this episode, Tully Williams, Fixed Operations Director at the Niello Company, emphasizes the importance of measuring retention consistently and realistica…
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Service Retention in 2025: What’s Changing & How to Adapt
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29:24The service retention landscape is shifting, and dealerships must adapt to stay ahead. With fewer new cars being sold in recent years, the traditional flow of service customers is slowing, making it more important than ever to win back lost customers and capture more aftermarket business. In this episode, we sit down with Ujj Nath, CEO and Founder …
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The Future of Dealership Branding & Digital Engagement with Savannah Simms
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20:25Dealerships today face a unique challenge: standing out in a crowded digital landscape while building long-term customer loyalty. In this episode, we explore how dealerships can strengthen their brand, improve retention, and create meaningful customer relationships. We’re joined by up-and-coming industry leader, Savannah Simms, Director of Marketin…
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Turning Recalls into Revenue: The BizzyCar Blueprint
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23:47What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges, but they could be the key to driving revenue and reactivating customers you thought were lost for good. In this episode, sponsored by DriveSure, Ryan Maher, CEO and founder of BizzyCar, joins …
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Mastering Parts Operations to Boost Dealership Retention
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18:05What’s the real key to turning first-time customers into lifelong dealership advocates? For many, the answer lies in an often-overlooked area: the parts department. In this episode, we uncover how inventory health, tire strategies, and better communication can transform your dealership’s retention game. Kaylee Felio, Sales and Marketing Manager at …
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Adopting Video to Boost Retention and Revenue in Fixed Ops
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27:25Today’s customers demand greater transparency and trust from their service providers—and dealerships need to deliver. How can fixed ops professionals bridge the gap between customer expectations and service department performance? In this episode of Retention Roadmap, sponsored by DriveSure, we sit down with Joe Shaker, CEO of Shaker Auto Group and…
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How to Boost Revenue and Retention with Video Inspections
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20:59Why do some dealership service departments foster lifelong customer loyalty while others struggle with defection? What if the key lies in leveraging transparency and technology to build trust and enhance the customer experience? In this week’s episode, sponsored by DriveSure, Zach Roberts, Service Director at Manly Automotive Group, shares how vide…
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Retention vs. Loyalty: Transforming Customer Relationships
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29:44Why are some dealerships leading the charge in customer loyalty while others struggle to stand out? Could the secret lie in evolving service processes and a reimagined approach to business development? In this episode, we unpack the strategies that turn service interactions into long-term customer loyalty. Our guest, John Traver, CEO and founder of…
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Convenience Meets Loyalty: Ford’s Mobile Service Revolution
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20:28Why should dealerships rethink service convenience to retain more customers? Todd Rabourn, Ford Motor Company’s Director of Global Customer Experience Implementation, shares how Ford’s mobile service initiative is transforming the way dealerships connect with customers and drive loyalty. In this week’s episode, Todd explores the growing demand for …
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The Secret to Service Retention: Insights from Urban Science
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30:58Why do some dealerships thrive in service retention while others struggle to bring customers back? What if the secret lies in data-driven insights that reveal untapped opportunities and practical strategies? In this episode, we uncover tools and techniques dealerships can use to turn their service lanes into loyalty engines. Our guest, Piermichele …
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WhatsApp Marketing Secrets: Boost Engagement and Drive Sales
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16:02Discover how to leverage WhatsApp to connect with customers, boost engagement, and increase sales. Learn about different campaign types, automation strategies, and best practices from experts.Oleh Chirag Parmar
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Retention Marketing Secrets for Slow-Moving Consumer Goods
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13:39Discover how to boost customer loyalty and drive sustainable growth for your slow-moving consumer goods brand with expert insights on retention marketing strategies.Oleh Chirag Parmar
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TutorBin: Your Gateway to Personalized Learning
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11:37Discover how TutorBin is revolutionizing education with its interactive platform, expert tutors, and flexible learning options. Join us as we explore the world of online tutoring and its impact on students worldwide.Oleh Chirag Parmar
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EdTech Email Marketing: Strategies for Engagement and Growth
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24:25Learn how to leverage email marketing to boost engagement, improve retention, and drive growth for your EdTech company. Discover effective strategies and real-world examples.Oleh Chirag Parmar
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Innovist's 28% Repeat Purchase Growth Using WebEngage
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10:25Learn how Innovist, the personalized hair and skin care brand, boosted repeat purchases by 28% using WebEngage's Retention Operating System. Discover their strategies for customer engagement and retention in this insightful podcast episode.Oleh Chirag Parmar
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AI Marketing Secrets: 3x Your Productivity
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20:24Unlock the power of AI in marketing! Discover actionable strategies to boost productivity, personalize customer experiences, and skyrocket your ROI.Oleh Chirag Parmar
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GCC Consumer Engagement Trends: A Marketer's Guide
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23:36Learn about the latest consumer engagement trends in the GCC region, including preferred channels, devices, and challenges faced by marketers.Oleh Chirag Parmar
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Gourmet Egypt: A Recipe for Success in Foodtech
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14:59Discover how Gourmet Egypt, a leading online supermarket in Egypt, uses personalized customer engagement to enhance the user experience and boost retention rates.Oleh Chirag Parmar
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Retention Marketing in the UAE: SellThru's Insights with Ankit Bansal
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22:28Join Ankit Bansal, co-founder of SellThru, as he discusses retention marketing in the UAE, the importance of UX for e-commerce, and building a successful agency in a new region.Oleh Chirag Parmar
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Content-Led Engagement: The Secret to Driving Revenue
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13:53Discover how to leverage content-led engagement to boost conversions, foster lasting customer relationships, and ultimately drive revenue for your business.Oleh Chirag Parmar
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The Agri-preneur's Guide: Insights from Rocket Skills
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10:22Learn how to launch and grow your agri-business with expert advice from Rocket Skills, India's leading agricultural EdTech startup. We cover topics from organic farming to building a successful brand.Oleh Chirag Parmar
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Khaloo Beauty & WebEngage: A Startup Success Story
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10:50Discover how Khaloo Beauty leveraged WebEngage's platform to enhance customer engagement, boost conversions, and drive growth. This is a must-listen for startups looking to optimize their customer journey.Oleh Chirag Parmar
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Unlocking Audience Growth: RFE Analysis for OTT & Media
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16:05Learn how Recency, Frequency, & Engagement (RFE) analysis can help you understand user behavior, identify valuable customer segments, and drive growth for your streaming or media platform.Oleh Chirag Parmar
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Boosting Retention with a Tire-First Strategy
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22:59Why do so many dealerships let tire sales—and customer retention—slip through their fingers? Wes Volkert, Parts Director and tire expert, breaks down how dealerships can transform their tire sales strategy to drive loyalty and long-term growth. In this episode, Wes dives into the often-overlooked role of tires in retention. He shares how leveraging…
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Discover Music with Humit: The Community-Driven Music Sharing App
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18:01Join us as we explore Humit, the social music app revolutionizing music discovery. Hear from the founders, music lovers, and community curators about the power of shared musical experiences.Oleh Chirag Parmar
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Advanced Use Cases for Media & Entertainment
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17:49Learn how to boost engagement and sales in your media business with these advanced use cases. We will cover personalized content recommendations, website experiences, subscriber drop-offs, AMP emails, engagement scores and Whatsapp.Oleh Chirag Parmar
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Fintech Personalization: Using Catalog & Recommendations
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13:08Learn how fintech companies are using catalog and recommendation engines to personalize customer experiences, increase engagement, and drive conversions.Oleh Chirag Parmar
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Reduce Cart Abandonment by 20%: The American Swan Case Study
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18:12Learn how American Swan used WebEngage surveys to reduce cart abandonment rates by 20%. Discover actionable insights and strategies to improve your e-commerce conversion funnel.Oleh Chirag Parmar
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Marketing Automation Trends 2024: Your Guide to Success
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17:26Discover the top 10 marketing automation trends shaping 2024. From AI and hyper-personalization to omnichannel strategies, this podcast equips you with the insights to boost engagement, retention, and growth.Oleh Chirag Parmar
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B2C Marketing Automation Decoded: Mastering Customer Engagement
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13:05Unlock the power of B2C marketing automation! This podcast explores strategies, tools, and best practices to optimize customer engagement, drive conversions, and boost your business growth.Oleh Chirag Parmar
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Snapp!: Building the Middle East's Fastest-Growing Super App
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18:34Discover how Snapp! leveraged WebEngage's marketing automation platform to achieve a 21% uplift in app sign-ups, a 44.62% uplift in app reinstalls, and more!Oleh Chirag Parmar
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Pop-Ups That Pop: Mastering Website Notifications
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6:49Learn how to create pop-up notifications that engage, convert, and retain users. Discover best practices for copywriting, design, and timing to maximize the impact of your pop-ups.Oleh Chirag Parmar
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Accelerate Your B2C Sales Funnel With Multi-Channel Marketing
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23:04Learn how to map the customer journey, personalize content, and leverage automation with a multi-channel marketing strategy. This podcast will help you increase engagement and move buyers further down the sales funnel.Oleh Chirag Parmar
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Revolutionizing University Fairs & Student Engagement
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10:29Learn how UniConnect, the world's largest online university fair platform, helps students find the perfect university and boosts student attendance through innovative engagement strategies.Oleh Chirag Parmar
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EdTech Marketing Mistakes: Engaging Your Audience
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15:54Learn how to avoid common mistakes in EdTech marketing. This podcast will help you improve user engagement, boost motivation, and create a thriving online community for your EdTech product.Oleh Chirag Parmar
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The Ultimate Guide to In-App Messages: Boost Engagement and Retention
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19:03Learn how to effectively use in-app messages to enhance user experience, drive conversions, and increase retention. Discover best practices, use cases, and key metrics for success.Oleh Chirag Parmar
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EazyDiner's Onboarding Journey with WebEngage
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12:34Learn how EazyDiner, India's leading foodtech brand, achieved a smooth and efficient onboarding experience with WebEngage's dedicated team and personalized approach.Oleh Chirag Parmar
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Customer Segmentation Secrets: Unlock Growth with Personalized Marketing
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10:36Discover the power of customer segmentation! Learn the different types, how to choose the right strategy, and unleash personalized marketing that drives results.Oleh Chirag Parmar
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The Ultimate Guide to Push Notifications: Strategies and Best Practices
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12:59Learn how to leverage push notifications to boost app engagement, increase retention rates, and drive conversions. Discover expert tips on segmentation, personalization, timing, and A/B testing.Oleh Chirag Parmar
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Drive Test Drive Bookings Up 432% With Hyper-Personalization
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13:49Learn how Spinny, an Indian platform for buying and selling pre-owned cars, achieved a 432% increase in test drive bookings using a customer data platform to deliver a personalized customer experience.Oleh Chirag Parmar
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WhatsApp for Travel: How OTAs Can Use WhatsApp to Improve Customer Experience
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14:10Learn how online travel agencies are using WhatsApp to provide excellent customer service. Discover how to use WhatsApp for bookings, confirmations, personalized recommendations, and more.Oleh Chirag Parmar
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Boost User Engagement with Web Personalization Strategies
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19:37Learn how to use web personalization strategies to increase user engagement on your website and boost conversions.Oleh Chirag Parmar
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Boosting Revenue and Customer Loyalty: A Lingerie Brand's Success Story
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7:33Discover how Clovia, a leading lingerie brand, achieved an 85% revenue uplift and increased customer loyalty using funnel analysis and personalized marketing automation.Oleh Chirag Parmar
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The Customer Retention Secrets Podcast
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30:05Learn how to keep your customers coming back for more! This podcast explores the biggest mistakes businesses make with customer retention and offers actionable strategies to improve your results.Oleh Chirag Parmar
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E-Commerce Email Engagement: Drive Sales with Powerful Strategies
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20:08Learn how to use e-commerce email engagement strategies to boost your sales. This podcast covers everything from basic automation to advanced techniques like personalization and dynamic content.Oleh Chirag Parmar
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How Yatra Increased Gross Hotel Bookings by 3.2% Using Web Push Notifications
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10:09Learn how Yatra, India's second-largest online travel agency, boosted their gross hotel bookings by 3.2% by strategically using web push notifications to reduce cart abandonment.Oleh Chirag Parmar
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The Omnichannel Traveler: Mastering Travel Marketing
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21:23Learn how to leverage omnichannel marketing strategies to grow your travel and hospitality business. This podcast offers insights from industry experts and case studies on how to create a seamless customer experience across all channels.Oleh Chirag Parmar
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Engaging Lazy Users: A Guide to Boosting User Retention
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16:45Learn actionable strategies to turn inactive users into engaged customers. This podcast explores hacks, gamification, and personalized messaging to combat churn and maximize user lifetime value.Oleh Chirag Parmar
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From Drop-offs to Revenue: HomeLane's Journey to Success with WebEngage
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9:15Discover how HomeLane, India's leading tech-enabled home interiors brand, achieved remarkable growth by leveraging WebEngage's marketing automation platform. Learn about their data-driven strategies, personalized user journeys, and the secrets to their 148% revenue increase!Oleh Chirag Parmar
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Mastering Customer Segmentation: Your Guide to Targeted Marketing
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40:27Learn effective customer segmentation techniques for e-commerce, D2C, travel, BFSI, media & entertainment, and EdTech to boost engagement and revenue.Oleh Chirag Parmar
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