Podcast Winning Time terbaik (2025)

1
Merry Christmas and Prosperous 2025! 1:14

15d ago1:14

1:14

In this episode, Dr. Joseph Michelli takes a moment to express his gratitude and share plans for the upcoming year. He announces a brief hiatus to enjoy the holiday season and reveals exciting content awaiting listeners in January, including discussions on the latest customer experience and leadership trends for 2025. Additionally, Dr. Michelli tea…

1
2025: Make This Your Best Year Ever Deciding on Resolutions, Goals or Intentions 18:10

21h ago18:10

18:10

It's a new year, and you're ready to drive your future with purpose! In this episode of the Time to Win Podcast, international speaker and mindset coach RJ Jackson, The Courage Giver, breaks down the three most common approaches to creating change: resolutions, goals, and intentions. Should you set a resolution to transform your life? Are specific …

1
Replacing Family Holiday Burnout for Family Bonding on Time to Win Podcast with RJ Jackson 9:35

15d ago9:35

9:35

Are you ready to transform your holiday experience? For many, the holiday season feels more like a marathon of stress and family feuds than joy and connection. This episode of The Time to Win Podcast is here to change that. Today, RJ Jackson, The Courage Giver, shares 3 powerful keys to help you bond with your family during the holidays instead of …

1
Wrapping Up the Year Strong: Strategies for Thriving During the Holiday Season 3:29

22d ago3:29

3:29

In this episode, Dr. Michelli shares ten invaluable tips to help businesses thrive during the intense holiday season, drawn from his extensive experience with companies like Godiva Chocolatier. As the countdown to Christmas begins, he emphasizes the importance of maintaining a balance between efficiency and the human touch in customer service. Dr. …

1
How to Reclaim Your Joy During The Busy Time of The Year With RJ Jackson The Courage Giver 16:17

22d ago16:17

16:17

Joy to the World: How to Reclaim Your Joy During The Busiest Time of The Year The holiday season is here, but are you drained and overwhelmed instead of feeling festive? You’re not alone. For many, this time of year brings stress instead of joy—too many responsibilities, too little time, and the pressure to make everything perfect. But what if this…

1
Thriving Through the Holiday Rush: Seven Key Behaviors for Exceptional Experiences 4:16

29d ago4:16

4:16

In this episode, Dr. Michelli offers invaluable insights for managing the unique stresses and demands of the holiday season in the business world. He emphasizes that while the season can bring out humanity's best, it can also lead to heightened frustrations, making it crucial for leaders to transform potential conflicts into opportunities for conne…

1
Finishing 2024 Strong and Coming Alive in 2025 with RJ Jackson The Courage Giver Time to Win Podcast 33:13

29d ago33:13

33:13

Hey Sis, Are you ready to finish 2024 strong and step into 2025 feeling alive, alert, and enthusiastic? It’s time to reclaim your energy, restore your purpose, and rise above the struggles holding you back. If burnout, overwhelm, and exhaustion have slowed you down, this episode is your sign to make a change. In today’s podcast, RJ Jackson, The Cou…

1
Put Simply - Authentic Gratitude Matters! 3:17

1M ago3:17

3:17

In this episode, Dr. Michelli delves into the profound role that gratitude plays in both personal well-being and business success. Reflecting on the insights of author Melody Beattie, he emphasizes how gratitude can transform the mundane into the extraordinary, turning everyday interactions into opportunities for meaningful connections. Dr. Michell…

1
Eliminating Thanksgiving Drama RJ Jackson The Courage Giver on Time to Win Podcast 14:49

1M ago14:49

14:49

Are you dreading Thanksgiving because of family stress, overwhelm, or the sheer weight of getting everything done? You’re not alone. Balancing a house full of guests, cooking a feast, and navigating challenging family dynamics can leave anyone burnt out. But here’s the good news: gratitude is your secret weapon to combat overwhelm and burnout. In t…

1
Elevating Employee Wellbeing: The Key to Workplace Success 4:41

1M ago4:41

4:41

In this episode, Dr. Michelli explores the intricate dynamics of hybrid and remote work environments and their impact on employee well-being. Citing recent Gallup and Workhuman research, he underscores that while flexibility is cherished, it alone does not guarantee enhanced employee satisfaction. The cornerstone of thriving remote teams lies in cr…

1
3 Ways to Reclaim Your Time and Feel Alive Again with The Courage Giver 28:36

1M ago28:36

28:36

Take Back Control of Your Time, It's Time to Win! Is your to-do list overflowing? Are burnout and overwhelm robbing you of the energy and time you need to live a purposeful life? In this episode of Time to Win Podcast, The Courage Giver tackles the challenges of feeling overwhelmed and stuck in survival mode, offering clear, practical steps to recl…

1
The Power of Product Knowledge: Mastering the Basics 3:52

2M ago3:52

3:52

In this episode, Dr. Michelli reflects on a pivotal experience that reshaped his approach to customer service training while working with Godiva's retail team. The realization struck during a disappointing lunch at a new restaurant, where the server needed more essential product knowledge about the menu items. This highlighted a significant oversig…

1
Feel Alive Again - Boost Your Energy Level Now 26:38

2M ago26:38

26:38

Are you tired of feeling sluggish, drained, and overwhelmed? Do you constantly give to others but never seem to get the support you need? It’s easy to get caught in the cycle of exhaustion when you're always the one showing up for everyone else but never prioritizing your own energy. In this episode of Time to Win Podcast, we explore the hidden ene…

1
Tis the Season: Scaling-up for Consistently Memorable Holiday Experiences 4:17

2M ago4:17

4:17

In this episode, Dr. Michelli discusses strategies for businesses to manage the holiday shopping season, ensuring both temporary and permanent staff deliver consistent, high-quality customer experiences. As holiday shopping begins earlier each year and represents a substantial portion of annual revenues, it's crucial for companies to prepare their …

1
Why Feel Burnt-Out and Overwhelmed When You Can Feel Alive Again Time to Win Podcast RJ Jackson 22:04

2M ago22:04

22:04

Welcome to 'Time to Win Podcast'! In today’s episode of Time to Win with RJ Jackson, we’re diving deep into what it takes to avoid burnout and feel alive again. If you’re a woman juggling leadership roles at work, home, and in your community, you may know the overwhelming feeling of being stretched too thin. This episode is about overcoming overwhe…

1
Transforming Service into Experience: The Power of Personal Connection 4:06

2M ago4:06

4:06

In this episode, Dr. Michelli examines the profound impact of exceptional customer service that transitions into unforgettable customer experiences. He shares a compelling story from Capital One, where a simple customer service interaction was transformed into a memorable experience that resonated deeply with the customer. The story revolves around…

1
When The Setback Sets You Up for The Ultimate Comeback Time to Win Hosted By RJ Jackson 27:20

2M ago27:20

27:20

Have you ever felt defeated by life’s setbacks, wondering if you could ever bounce back? I Imagine if every setback you’ve faced was actually a set-up—an opportunity for something greater. In this powerful episode of The Time to Win Podcast, your host RJ Jackson, The Courage Giver, dives deep into the hidden strength behind life’s challenges. With …

1
The Truth About Customer Experience: It’s the Journey, Not Just the Touchpoints 4:11

2M ago4:11

4:11

In this episode, Dr. Michelli explores the nuanced insights from a pivotal Harvard Business Review article on customer experience management. He discusses how traditional transactional touchpoints may not fully capture the essence of customer engagement and can sometimes mislead businesses about their performance. The article highlights that organi…

1
Overcome Procrastination Now Time to Win Podcast Impact Speaker RJ Jackson 18:44

2M ago18:44

18:44

Ever find yourself stuck in the cycle of “I’ll do it tomorrow,” only to watch tomorrow come and go with nothing done? In this episode, I’m breaking down the 3 common mistakes that keep us stuck in procrastination—and trust me, I’ve made them all! You’ll learn to stop waiting for the perfect moment, break free from overthinking, and take action with…

1
It's Not Just Who You Know: Building Deeper Connections for Success 4:41

3M ago4:41

4:41

In this episode, Dr. Michelli delves into the art of relationship-building, challenging the traditional adage with a nuanced approach: “It’s not what you know OR who you know. It’s what you know ABOUT who you know and what they know about you.” He discusses the importance of not only forming connections but also deeply understanding and being under…

1
3 Ways to Turn Your Life Around and Make an Impact Time to Win Podcast RJ Jackson 19:53

3M ago19:53

19:53

Welcome to Time to Win Podcast with RJ Jackson, where we focus on going beyond the surface and creating a lasting, positive impact in every area of your life—at work, in your business, at home, and in your relationships. In today's episode, "From Scratching the Surface to Soaring in Your Purpose," RJ Jackson, impact speaker, and mindset coach, brea…

1
The Success of Your Business Depends on a Single Question: How Do You Respond? 4:05

3M ago4:05

4:05

In this episode, Dr. Michelli explores the impact of leadership perspectives on customer experience, drawing from the philosophical views of Jean-Jacques Rousseau and Thomas Hobbes. He discusses how successful customer experience leaders, who see team members and customers as inherently good, tend to foster more positive and trusting environments t…

1
Magnify Your Impact How to Speak Up Time to Win Podcast RJ Jackson 19:55

3M ago19:55

19:55

In this episode of the Time to Win Podcast, RJ Jackson, your mindset coach, and speaker, takes you on a journey of discovering how to magnify your impact. We all want to make a difference, but what does it take to create a ripple effect beyond just one moment? Whether you're a leader in your workplace, navigating relationships with your family, or …

1
Customer Experience (CX) Day - Celebrating the Power of Partnership 5:15

3M ago5:15

5:15

In this episode, Dr. Michelli discusses his role as a visiting assistant professor of service excellence and announces the new Master of Science in Customer Experience program at Campbellsville University. He recounts his partnership with Dr. Joseph Hopkins, the university's president, which led to the development of this innovative degree program …

1
Let's Talk Economics! 44:38

3M ago44:38

44:38

This time around with Alex & Dan we talk about economics, tech gadgets, when are we talking too much and Dan gets some homework...again!Oleh Alex & Dan

1
Are you a Lovemark? The Journey to Becoming a Beloved Brand 4:25

3M ago4:25

4:25

In this episode, Dr. Michelli delves into the enchanting world of brand affection, discussing the phenomenon of weddings and receptions at unconventional venues like Starbucks, illustrating the concept of "lovemarks" defined by Kevin Roberts. These are brands that inspire loyalty beyond reason, evolving from mere trademarks into beloved fixtures in…

1
Defying Expectations - The Power of Vision, Purpose, and Dedication 4:14

4M ago4:14

4:14

In this episode, Dr. Michelli reflects on the remarkable journey of Ernie Andrus, a World War II Navy veteran who, at the age of 100, completed his second run across America. Dr. Michelli shares insights from his personal experience running alongside Ernie, exploring the deep lessons in determination, resilience, and purpose that Ernie's endeavors …

1
A Scary Story from Dan and What is Resilience? 42:19

4M ago42:19

42:19

Dan has a scary story for us the Alex & Dan talk about Resilience.Oleh Alex & Dan

1
Your Customers Are Changing Fast, Are You? 4:44

4M ago4:44

4:44

In this episode, Dr. Michelli examines Starbucks' evolution under Howard Schultz's leadership from a traditional coffee shop to a modern quick-service model dominated by mobile ordering and drive-thrus. Reflecting on his extensive experience as a consultant for Starbucks and his insights from authoring books about the company, he discusses how Star…

1
Artificial Intelligence is NOT a Customer Experience Panacea: Beware the Privacy and Operational Pitfalls 4:01

4M ago4:01

4:01

In this episode, Dr. Michelli delves into the ethical and legal challenges associated with the use of AI and data analytics in customer service, highlighted by the ongoing lawsuit involving Patagonia and its use of Talkdesk's services. This case exemplifies the crucial need for transparency and customer consent in data practices, as it alleges that…

1
Let's Talk About Ethics, Tech, and Food! 41:26

4M ago41:26

41:26

Let's throw some random questions at out hosts Alex & Dan.Oleh Alex & Dan

1
Birds of Different Feathers SHOULD Flock Together: The Power of Strategic Partnerships for Sustainable Growth 4:32

4M ago4:32

4:32

In this episode, Dr. Michelli explores the intriguing partnership between Starbucks and Mercedes-Benz (two brands with which he's worked and written books about), focusing on their collaborative effort to expand electric vehicle (EV) charging facilities. This alliance aims to install high-power EV chargers at over 100 Starbucks locations along a ma…

1
Where is Your Customer Experience Going?: Enhancing Customer Engagement through Journey Mapping 4:40

4M ago4:40

4:40

In this episode, Dr. Michelli delves into the critical importance of perspective in understanding customer interactions with products and services. He explores the concept of being too close to a process to assess it objectively, highlighting the need for businesses to step back and view their offerings through the eyes of their customers. Dr. Mich…

Podcast Layak Disimak

Winning Time Podcast

Podcast Layak Disimak

Panduan Referensi Cepat