Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...
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Get an Update on Luxury at The Ritz Paris
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Sébastien Legrand, director of sales and marketing for The Ritz Paris, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about what’s new at one of the most famous hotels in the world. After being completely renovated in 2016, The Ritz reopened with new rooms and suites, updated restaurants and bars. The …
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Finding Paradise in the Desert at the Parker Palm Springs
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Brandon McCurley, managing director of the Parker Palm Springs, talks with James Shillinglaw of Insider Travel Report at last month's ILTM Cannes luxury show about his uber popular luxury resort that remains a retreat for the rich and famous. McCurley reveals the history, room and suite categories, and dining options available at this historic prop…
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Katie Thompson, senior vice president of marketing at Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the rebranding of Abercrombie & Kent, whose holding company A&K Group now includes Sanctuary Retreats and Crystal Cruises, in addition to a full range of tours, trips and exper…
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Where Leading Hotels Is Taking Luxury for 2025
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Lauren Alba, vice president-global marketing & communications for The Leading Hotels of the World (LHW), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about what properties the group is adding to its collection. Alba also details all the new programs LHW has developed to support its luxury hote…
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What Preferred Has Planned for Luxury Hotels
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Lindsey Ueberroth, chief executive officer for Preferred Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Ueberroth details the growth of her Preferred Hotels & Resorts hotel collection, including the newest luxury hotels added to the group. She also describes new sustainable progra…
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How Virtuoso Sees the Future of Luxury Travel
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Misty Belles, senior vice president of communications for Virtuoso, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about Virtuoso’s latest surveys of the luxury market. Where are luxury travelers going, what kind of experience are they looking for, and how travel advisors are selling are all cov…
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Where Internova Sees Luxury Travel Today
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J.D. O'Hara, CEO of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. O’Hara, whose group includes Global Travel Collection and Travel Leaders Network, tells us why Internova made such a big splash at ILTM, including a large sign on the front of the Palais in Cannes, and a …
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How Mews Helps to Shift the Focus of Hotels From Room to Guest With AI
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Richard Valtr, founder of Mews, talks with Alan Fine of Insider Travel Report about his cloud-based property management system, designed to automate and streamline operations for hospitality brands. Valtr explains how Mews enables a seamless, guest-centric experience, shifting the focus from the room to the guest. For more information, visit www.me…
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Simon Drake, general manager of The Store, Oxford, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Drake describes his new property, which is located in a former department store in Oxford, England, and what it offers guests. For more information, visit www.thestoreoxford.com. All our Insider Tr…
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How Minor Has Become Major in Luxury Hotel Growth
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Insider ILTM Video: Marion Walsh-Hédouin, global head of marketing and communications for Minor Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Minor’s growth in luxury hotels. Minor has even launched itself as its own brand, overseeing such expanding luxury chains as Anantara, Tivoli, NH …
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How Skift’s Megatrends for 2025 Reflect Changing Preferences in Travel
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Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about Skift's megatrends report for 2025. Borko highlights a few big trends, including a slow and steady growth in travel demand, the rise of event-based tourism, and how consumer preferences are shifting toward authenticity and cooler climates. Borko also discusse…
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Taking a Legacy of Tours to Italy and Going Beyond
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Steve Perillo, president and CEO of Perillo Tours, talks with James Shillinglaw of Insider Travel Report about the history and legacy of his famed family-owned company, which now specializes in much more than tours to Italy. Perillo now offers Italy, Hawaii, Greece, Spain and Portugal, plus group tours and customized travel. For more information, v…
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Making the Switch in Luxury Cruises and Hotels
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Barbara Muckermann, CEO of Kempinski Hotels, and Anna Nash, president-global for Explora Journeys, talk with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how they each just made the switch from luxury cruises to luxury hotels—and vice versa. Muckermann, a longtime luxury cruise executive with Silversea, i…
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How Travel Agency NUBA Wants to Grow in the U.S.
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Mario Del Duca, managing director of NUBA in the U.S., talks with James Shillinglaw of Insider Travel Report about how his Spain- and Mexico-based luxury travel agency and DMC is working to grow in the United States to target the Spanish-speaking market. NUBA, a member of Virtuoso, just opened an office in Miami is seeking to add travel advisors an…
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How Althoff Hotels Is Growing in Luxury Hospitality
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Frank Marrenbach, CEO and managing partner of Althoff Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Marrenbach unveils Althoff’s two newest properties in Cologne and Frankfurt as the latest hotels in this growing collection. For more information, visit www.althoffhotels.com. All our Insider T…
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Sponsored Interview: How Tauck Will Celebrate 100 Years in Business
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Jennifer Tombaugh, CEO of Tauck, talks with James Shillinglaw of Insider Travel Report about the company’s upcoming 100th anniversary, why it matters to travel advisors and their clients, and all the new tour and cruise products Tauck has in store for the coming year. For more information, visit www.tauck.com. All our Insider Travel Report video in…
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Why Kids of All Ages Will Enjoy Disney Treasure
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Brad Yared, manager of youth activities aboard Disney Treasure, talks with Sherman DeJohn of Insider Travel Report about the ship's offerings for children and families. He describes the Disney Oceaneers Club for ages 3 to 10, featuring interactive activities like designing roller coasters, themed storytelling, and character visits, as well as a sec…
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How Kensington Has Evolved to Offer More Than Tours
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Matt Cammaert, senior vice president of marketing and outside sales at Kensington, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his newly restricted luxury operator. Kensington now offers a slew of tour, cruise, yacht and villa products to suit every luxury traveler. For more information, visit…
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Discover These Luxury Hotels in Popular Portugal
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Gonçalo Mexia Alves, head of sales for Octant Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his group of luxury properties located in key cities and towns throughout Portugal, which has become one of the most sought-after destinations in the world. Alves details his grown collection of h…
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How Disney Treasure Brought Its Moana Live Stage Show to Sea
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Jenny Winebloom, vice president of Disney Live Entertainment, talks with Sherman DeJohn of Insider Travel Report about the entertainment aboard the Disney Treasure. She highlights Broadway-style shows like The Tale of Moana, deck shows, interactive activities and themed dining experiences, all tailored to the ship’s adventure theme. Entertainment s…
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Where to Find Luxury and Wellbeing in Greece
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Marina Efraimoglou, owner Euphoria Retreat, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Efraimoglou tells her inspiration story about how she founded her unique wellbeing resort in Mystras, Sparta in Greece. The property has become a widely recognized retreat for its setting and its many wellness p…
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Where Your Clients Can Dine on Disney Treasure
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Daniel Cowan, senior manager-dining services for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report about the food and beverage options aboard the Disney Treasure. Cowan highlights rotational dining with themed venues like Plaza de Coco and World of Marvel, fine dining restaurants, casual options and unique spaces like Hook’s Bar…
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How Belmond Brings Luxury to Trains, Barges & Hotels
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Nicholas Streff, vice president-strategy and communications for Belmond, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Streff details the newest trains, barges and hotels in Belmond’s growing portfolio. For more information, visit www.belmond.com. All our Insider Travel Report video interviews are ar…
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How Disney Treasure Will Delight Families and Fans
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Jodi Bainter, vice president of domestic leisure sales at The Walt Disney Company, talks with Sherman DeJohn of Insider Travel Report about Disney's newest ship, Disney Treasure. Painter highlights the ship’s unique features, including its focus on adventure, immersive Disney-themed spaces like the Haunted Mansion Parlor and the innovative Plaza de…
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What Langham Has Planned for Luxury Around the World
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Bob van den Oord, CEO of Langham Hospitality Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Van Den Oord details the newest luxury hotels in the Langham group and where the company is planning to expand in the future. For more information, visit www.langhamhotels.com. All our Insider Tra…
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Why USTOA Really Matters to Tour Operators and Travelers
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Dana Santucci, chairman of the United States Tour Operations Association (USTOA) talks with James Shillinglaw of Insider Travel Report just after last month’s USTOA Marketplace & Conference in Marco Island, Florida, Santucci, who is also executive vice president of EF Education First, details what USTOA has accomplished during her second term as ch…
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What Impact Do USTOA Tour Operators Have on Travel?
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Terry Dale, president and CEO of the United States Tour Operators Association (USTOA), talks with James Shillinglaw of Insider Travel Report just after USTOA’s Marketplace in Marco Island, Fla., about a new survey of USTOA’s economic impact on the travel industry. Dale also details USTOA’s marketing program in 2024 and a new culinary themed campaig…
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How Global Hotel Alliance Is Growing Its Collection
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Kristi Gole, executive vice president of strategy for Global Hotel Alliance (GHA), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM luxury travel show in Cannes about how her group had become the fastest growing collection of independent hotels in the world especially in the luxury segment. With more than 40 brands and 800…
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Making a Mark at The Mark on New York’s Upper East Side
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Etienne Haro, general manager of The Mark talks with James Shillinglaw of Insider Travel Report about how his famed luxury hotel on New York City’s Upper East Side is evolving, including two relatively new marquee restaurants and refurbished suites, including the largest Penthouse Suite in North America. For more information, visit www.themarkhotel…
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Rediscovering Luxury Resorts in Turks & Caicos
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Karen Whitt, vice president of sales and marketing for The Hartling Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about her collection of luxury properties. Whitt details what’s to come at The Palms Turks & Caicos as well as The Shore Club, and everything else Turks& Caicos has to offer. For more informati…
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How IC Bellagio Celebrated 25 Years as a Luxury DMC
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Andrea Grisdale, founder and CEO of IC Bellagio, a luxury destination management company based in Bellagio, Italy, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show. Grisdale tells us how she started the company, turning it from one offering tours of Lake Como to one that now can offer customized l…
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Hear From the Author of “Just One Little Hitch”
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Mark Orwoll, author of “Just One Little Hitch,” talks with James Shillinglaw of Insider Travel Report about his new book, a humorous account of his days hitchhiking in Europe and Morocco on a shoestring budget. Orwoll, a veteran travel journalist who served as international editor for Travel + Leisure for more than 20 years, describes his experienc…
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How Fora Travel Has Grown as a Luxury Host
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Henley Vazquez, co-founder of Fora Travel, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show about the dramatic growth of her host agency, a member of Virtuoso. Vazquez details the innovative technology, marketing and training programs that her agency offers members to help them sell more luxury tr…
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Exploring Irish Emigration at Ulster American Folk Park
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Nathan Domer, acting general manager of the Ulster American Folk Park, talks with Alan Fine of Insider Travel Report about the park's efforts to preserve and interpret the story of Irish emigration to America. Dormer explains the park’s chronological layout, featuring actual homes, artifacts, and a replica ship to illustrate Irish rural life, the c…
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How to Enjoy Luxury and Halloween at the Bishops Gate Hotel in Derry
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Ciaran O’Neill, managing director of the Bishop’s Gate Hotel in Derry, Ireland, talks with Alan Fine of Insider Travel Report about the hotel's history and its role in the regeneration of the area. O'Neil shares insights on the hotel's unique blend of heritage and modern luxury, offering intimate, high-quality accommodations for international guest…
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Why Corinthia Is Opening Luxury Hotels Around the World
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Simon Casson, CEO of Corinthia Hotels, talks with James Shillinglaw of Insider Travel Report at this month's ILTM Cannes about the sudden growth of his luxury brand around the world, most recently in New York City but soon in Rome and other top cities. The Malta-based hotel company is set to expand around the world as Casson follows a strategic gro…
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How Signature Plans to Leverage AI for Travel Advisors
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Gina Weyer, vice president of training for the Signature Travel Network, and Nolan Burris, Signature’s talent development consultant, talk with Alan Fine of Insider Travel Report about the role of AI in the travel industry and in their travel agency cooperative. Burris explains how AI can help travel advisors by providing faster answers to common q…
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ILTM Insider Video: Where Meliá Hotels Growing Its Portfolio of Luxury Brands
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André Gerondeau, chief operating officer at Meliá Hotels International, talks with James Shillinglaw of Insider Travel Report about the expansion of Meliá’s hotels, with 15 properties set to open across its luxury brands in the Caribbean, Europe and Southeast Asia. Meliá’s brands include Me by Meliá, Meliá Collection, and Zel, the boutique lifestyl…
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Virtual Roadshow: Why These Destinations Are So Family Friendly (Panel Two)
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How top destinations cater to the family market with suggested tours, itineraries, hotels, activities and more. We examine in depth what these countries have offer for family travel and how travel advisors can sell them. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Tarja Koivisto, country manager US…
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How Azamara Maintains Its Fleet and Guest Experience
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Simon Blacoe, vice president of hotel operations for Azamara Cruises, talks with Alan Fine of Insider Travel Report about Azamara’s differentiators and guest experiences. He highlights the line’s destination immersion, including curated events such as AzAmazing Evenings and White Nights, as well as the focus on authentic, local food and wine. Blanc…
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How to Grow a Travel Business with Social Media
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Jamie Margolis, owner of Moms at Sea and winner of Dream Vacations' Bobby Haupt Franchise of the Year Award, talks with Alan Fine of Insider Travel Report about how she transitioned from a pediatric respiratory therapist to a travel advisor by leveraging her Facebook group, which grew from 100 to more 110,000 members. Margolis emphasizes the import…
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How Azamara Stands Out in Small-Ship Cruising
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Michelle Lardizabal, chief sales officer of Azamara Cruises, talks with Alan Fine of Insider Travel Report about Azamara's commitment to destination immersion, small-ship advantages and its comprehensive inclusivity. She highlights the brand's unique offerings such as curated country intensive itineraries, extended stays in ports, and partnerships …
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Why It Just Got a Little Easier to Find Paradise in Fiji
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Brent Hill of Tourism Fiji talks with Michaela Guzy of Insider Travel Report about the launch of nonstop flights on Fiji Airways between Fiji and Dallas, offering three weekly flights that connect Fiji with American Airlines’ extensive U.S. network. Hill highlights Fiji’s unique culture, Fiji Airways' award-winning airline service, and new resort d…
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How Your Clients Can Discover the Best of Celebrity Cruises
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Katina Athanasiou, senior vice president of sales and services for the Americas at Celebrity Cruises, talks with Alan Fine of Insider Travel Report about the cruise line's new deployments and special offers. Highlights include a 110-night Grand Voyage on the Celebrity Solstice and a special wave season promotion. For more information, visit www.The…
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How Azamara Will Sail Under Its New CEO
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Dondra Ritzenthaler, the relatively new CEO of Azamara Cruises, talks with Alan Fine of Insider Travel Report about her return to the cruise industry and her plans to be the leader in small ship immersion. She highlights the brand’s focus on small ships, destination immersion and strong relationships with travel advisors, supported by initiatives l…
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Virtual Roadshow: Why These Destinations Are So Family Friendly (Panel One)
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How top destinations cater to the family market with suggested tours, itineraries, hotels, activities and more. We examine in depth what these countries have to offer for family travel and how travel advisors can sell them here on Virtual Roadshows-Selling Family Vacations. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, …
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Discover the Spooky History of Ireland at Trim Castle Hotel
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Anton Simunovic, general manager of Trim Castle Hotel, talks with Alan Fine of Insider Travel Report about the hotel's connection to the Puca Festival and its ideal location for exploring Ireland's Halloween heritage. The hotel offers special programs and events for festival visitors and is within easy reach of key attractions like the Hill of Ward…
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Virtual Roadshow: Discover the Perfect Family All Inclusive Resort Vacation
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How top all-inclusive resorts cater to the family market today with even more features such as mini-theme parks, water parks, family rooms, kids clubs, baby care and much more. We detail the state of the art in family all-inclusive resorts here at the Virtual Roadshows-Selling Family Vacations. Moderated by Alan Fine, chief multimedia officer of In…
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How the Puca Festival Showcases Ireland’s Earliest Halloween Traditions
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Martin Nolan, co-director of the Puca Festival in Trim and Athboy, two adjoining towns in northern Ireland, talks with Alan Fine of Insider Travel Report about Ireland's most authentic Halloween celebration. Nolan discusses the festival's origins, its connection to the local community, and its focus on sustainability. The Puka Festival features a p…
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Virtual Roadshows Panel: What’s Next in Family Cruising for 2025
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With a slew of new family friendly ships making their debuts in the last two years, the cruise industry is poised to deliver even more incredible vacations for families, including new family friendly rooms and suites, new entertainment, elaborate kids clubs, great activities, onboard theme parks and water parks, and much more. It all adds up to pro…
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