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"Behind the Screens" is a podcast that brings you up close and personal with the people in the background screening industry. Hosted by Les Rosen, each episode features in-depth, human-interest interviews with a diverse range of guests—including business executives, employees with extensive screening experience, vendors who serve the industry, and legal and compliance experts. These conversations dive into the personal stories and insights of those who know the industry best, offering a fres ...
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Episode 10: From Paper Trails to Lean Machines – A Screening Pro’s Evolution With Mallory Opperman
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Send us a text Imagine juggling a high-powered background screening career, chauffeuring kids to sports meets, and still finding time to perfect your golf swing—all without breaking a sweat. If that sounds like a superhero origin story, it’s probably because you haven’t met Mallory Opperman yet. In this episode, Mallory takes us on a joyride throug…
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Episode 9: How Scott Paler Juggles Law, Family, and Packers Fandom
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Send us a text Let me introduce you to my guest for this episode, the brilliant and humble Scott Paler, Esq. Scott isn’t just a partner at the DeWitt law firm—he’s also a soccer dad, Packers fan, and a man who once had a very memorable lunch chat with Dr. Ruth. Join me as we explore Scott’s unique path from law school to the forefront of compliance…
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Episode 8: Jennifer Mora – The Legal Eagle Who Knits and Advocates
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Send us a text What do background screening, knitting elaborate shawls, and navigating cannabis laws have in common? They’re all part of Jennifer Mora’s incredibly dynamic world! In this episode, I sit down with Jennifer—one of the sharpest legal minds in the industry—to talk about her journey from criminal justice to labor law and why you should n…
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Episode 7: International Screening Guru, Privacy Law, and Underwater Vows with Kerstin Bagus
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Send us a text Ever wondered how a nursing degree can lead to becoming the go-to expert in international background screening? In this episode, I chat with Kerstin Bagus—my friend, industry trailblazer, and privacy law wizard. From her days mastering patient care to untangling the complexities of global screening laws, Kerstin’s career is a masterc…
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Episode 6: From Concert Stages to Court Records: Heidi Pattie's Journey as a Mom, Advocate, and Background Screening Pro
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Send us a text Have you ever met someone who juggles a career in business development, advocacy for special needs, and a whirlwind love for live concerts—all while being the ultimate champion for their kid? Meet Heidi Pattie, the “Energizer Bunny” of the background screening world. In this episode, Heidi and I laugh, reflect, and dig into her journ…
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Episode 5: Helping Background Screening Businesses Thrive with Perry Morgan
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Send us a text What do fraud detection, barbecue hunts, and second chances have in common? Meet Perry Morgan, a true legend in the background screening industry who combines decades of expertise with an unwavering passion for helping people and businesses grow. From identifying fraud patterns back in the early days of mobile phones to guiding new C…
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Episode 4: Balancing Compliance, Career, and a Passion for Soup? Meet Melissa Foiles!
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Send us a text What’s the connection between crafting airtight compliance processes and discovering the world’s best soups? In this episode of Behind the Screens, I sit down with Melissa Foiles—a true background screening expert and a dedicated foodie—to dive into her remarkable career, her dedication to PBSA, and her unique passion for regional cu…
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Episode 2: A Journey from Frat House Fax Machines to Industry Leadership with Robert Capwell
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Send us a text Ever wondered how a background screening empire could be born out of a college fraternity house? Join me as I sit down with Robert “Bob” Capwell, a true pioneer in our industry, to uncover just that—and so much more. Bob may have started with “thermal fax machines” and stacks of paper, but he’s since evolved into a background screeni…
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Episode 3: Katie Kulp’s Career Journey in Background Screening: From Entry Level to Global Operations VP
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Send us a text What’s it like to manage global operations by day and cart your kids to cheer competitions by night? This week, I sit down with Katie Kulp, a powerhouse in the screening industry with a refreshing “get-it-done” approach that extends from running operations at Certn to wrangling family life with ease. Katie shares her industry insight…
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Episode 1: A Double Life in Background Screening and Beyond with Craig Caddell
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Send us a text Imagine meeting a guy who can navigate a call center as smoothly as he handles a sailboat in the open Pacific—and who’s also known for his “007” charm in the background screening world. This week, we dive into a fascinating conversation with Craig Caddell, who’s seen the evolution of our industry from three guys in a narrow room to a…
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