James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.
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Retail Real Estate's Low Supply and High Demand - Where We Buy #289
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Keisha Virtue gives the latest data on how retail vacancy rates are affected by high demand and a lack of supply. She explores the shift towards smaller store footprints and the impact of inflation on the construction of new shopping centers. She also touches on the varying expansion and contraction across retail sectors, with notable movements in …
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Qloo's AI Predicts the Perfect Tenant - Where We Buy #288
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Alex Elias is CEO and co-founder of Qloo, an AI platform designed to understand and predict consumer tastes. He discusses how AI-driven prediction models can influence retail strategies and shopping center development, touching on the significance of privacy-centric data collection. This episode also includes a live demonstration of Qloo's affinity…
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Cindy the Virtual Influencer - Where We Buy #287
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Meet Cindy, a virtual spokesperson designed to forge stronger connections between shoppers and shopping centers. Cindy was created using AI tools, but isn't herself an AI. This episode explores the motivations behind Cindy's creation. The team behind Cindy delves into the challenges and successes of bringing a virtual influencer to life, emphasizin…
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Lions & Malls & Bears, Oh My! - Where We Buy #286
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Join Stephen Dombrovski as he takes us on a journey through the evolution of shopping centers and the art of showmanship. From his childhood experiences witnessing the birth the modern mall to a career in retail real estate, Stephen shares stories about the remarkable events and promotions that transformed malls into vibrant community hubs during t…
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EDENS CEO Jodie McLean on Creating Community - Where We Buy #285
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Beginning in 2006, a pivotal year marked by the widespread adoption of broadband internet, EDENS embarked on a journey to redefine itself by focusing on human connection and experiential retail. Jodie McLean, CEO of EDENS, explores the company's mission to enrich communities. Jodie shares personal anecdotes to illustrate Edens’ evolution towards cr…
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Which Supermarkets Opened the Most New Stores? - Where We Buy #284
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This episode dives into the current landscape within the grocery store industry in North America. The conversation also touches on the role of technology and online grocery shopping, the resilience and attractiveness of grocery-anchored shopping centers to investors, and more market insights from the United States and Canada. Download a free copy o…
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The Scientist and the Shopping Center - Where We Buy #283
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Dr. Gordon Chiu is a scientist and commercial real estate investor. Facing a pothole problem at his shopping center in Scranton, Pennsylvania, Chiu used his unique expertise in graphene, a modern and strong material, to develop an efficient and cost-effective solution for repairing potholes, substantially improving the longevity of asphalt and redu…
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A New York Story with Michael Hirschfeld - Where We Buy #282
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Michael Hirschfeld discusses his over 50-year career in the retail real estate industry, focusing on urban markets across the U.S. He started in 1970s New York City at a time when retail brokerage was not the developed field that it is today. He speaks to the evolution of urban retail, the impact of changing market dynamics on retail real estate, a…
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Tech Tools to Decode Consumer Behavior - Where We Buy #281
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This episode features two tech companies, exploring what their products mean for retailers and shopping centers. Verlin Youd explains how Ariadne's technology tracks customer behavior in physical locations such as stores, shopping centers, and airports, thereby providing retailers with analytics historically limited to e-commerce. Zied Ladhari disc…
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Retail Boom in the Sunshine State - Where We Buy #280
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Justin Greider, the Florida retail lead at JLL, explains how the state attracts new residents with a lower cost of living, ultimately driving up demand for retail space. Tourism also remains a powerful driver for Florida's retail sector, with Orlando and South Florida benefiting the most. In addition, industry veteran David Zoba and JLL President o…
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Going Off-mall with Josh Poag - Where We Buy #279
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Josh Poag, the President and CEO of Poag Development Group discusses past and future projects, including Avenue One in Omaha and the redevelopment of the Oak Court Mall in Memphis. He also talks about the future for retail real estate and the need for engaging with local communities. James Cook is the Director of Retail Research in the Americas for…
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Making Big Changes in a Retail Organization - Where We Buy #278
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What does it take for a big retailer to make a massive organizational change? Maybe they want to roll out a new point of sale system or a new software to manage their supply chain. Companies often know they need to make a change, but not exactly how to get there. Catherine O'Doherty talks about her approach to the challenges of transformation and c…
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Tanger Blurs the Line Between Lifestyle and Outlet Centers - Where We Buy #277
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Justin Stein, Executive Vice President of Leasing at Tanger Inc., dives into the evolution of outlet malls, where the the emphasis is now on diversifying the tenant mix, offering digital native brands, and creating shopping experiences for consumers. Tanger's newest centers in Huntsville, Alabama; Asheville, North Carolina; and Nashville, Tennessee…
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Investing in Retail Properties with Gary Rappaport - Where We Buy #276
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Gary Rappaport, CEO of Rappaport, talks about his long-term investment strategy focused on grocery-anchored shopping centers in the Washington, DC area. Sharing insights from his book, 'Investing in Retail Properties: A Guide to Structuring Partnerships for Sharing Capital Appreciation and Cash Flow', Gary reveals how his business model has led to …
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Why Grocery Anchored Retail? -with Phillips Edison's Devin Murphy - Where We Buy #275
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Devin Murphy, President at Phillips Edison & Company sat down for a conversation prior to his upcoming retirement. He talked about his career journey and his leadership role at Phillips Edison, which went public in 2021. The company is one of the largest owners of grocery-anchored shopping centers in the US. Devin shares his views on the shifting l…
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Can You Back Up Your Green Claims with Data? - Where We Buy #274
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Spencer Robinson, Director of Real Estate at Central Michigan University, delves into the world of green claims - statements companies make about their sustainability initiatives - and discusses the increasing need for these claims to be verifiable. Spencer sheds light on recent legal developments and regulations surrounding these claims, particula…
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A Whirlwind Retail Tour of London, Paris, and Berlin - Where We Buy #273
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Take a deep dive into the European retail real estate market with retail specialists in the UK, Germany, France, and the Netherlands. Explore store expansion plans and shopping trends in Europe's most popular shopping districts and retailers. - Mark Smith leads EMEA Cross Border Retail, and UK Retail Occupier Leasing at JLL. - Benjamin Boccara is a…
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NOVUS is a Huge 355 Acre Mixed-use Urban Redevelopment in Arizona - Where We Buy #272
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This episode features a focus on Phoenix, Arizona. First, ASU's Mark Stapp provides insight into the economic state of the metro, discussing factors such as housing affordability, water resources, and changing temperatures. Then, Charley Freericks with Catellus Development talks about his work at the Novus Innovation Corridor. The public-private pa…
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How Malls Partner with Social Media Influencers - Where We Buy #271
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Content creator Nancy Bhasin, who posts as @basicbalance on Instagram, gives a behind-the-scenes peek into how she creates content in partnership with shopping centers in her area. Jen Augustyn, the CEO of ad agency The Dealy Group, talks about creating campaigns with influencers for her brick-and-mortar retail clients. Then, Ashlyn Booth of JLL ta…
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Black Friday Bonus! - Where We Buy #270
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In this special Black Friday bonus episode of "Where We Buy," James Cook discusses trends and expectations for the holiday shopping season in North America. Joined by fellow retail researchers Keisha Virtue and Heli Brecailo, they share insights from surveys conducted with U.S. and Canadian shoppers. They cover the impact of inflation, the shift fr…
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Retail Placemaking is in Constant Flux - Where We Buy #269
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Terry Montesi, founder and CEO of Trademark Property Co., talks about how his company approaches development projects with a 'conscious capitalism' stance, advocating for the welfare of multiple stakeholders. He also gives his thoughts on the future of traditional enclosed malls, the role of mixed-use development in bolstering retail, and Trademark…
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Operating Restaurants in San Francisco's Fisherman's Warf and Ghirardelli Square - Where We Buy #268
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James dives into the San Francisco restaurant scene. The first stop is Fisherman's Wharf, where Bob Partrite is the COO of Simco Restaurants, which operates five restaurants and a coffee shop at Pier 39. Bob discusses the challenges of serving food in a tourist area and how the company navigated the pandemic. The next stop is Ghirardelli Square, wh…
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The Case for Investing in Essential Service Retail Centers - Where We Buy #267
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Rob Holuba with CenterSquare Investment Management, explains the investment strategy around Essential Service Retail (ESR) shopping centers. Rob shares how CenterSquare embraced the ESR strategy, buying unanchored centers, strategically located in suburban submarkets with high visibility, offering a diverse mix of small shop spaces tailored to the …
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Risk and Growth in Open-Air Retail with DLC - Where We Buy #266
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Adam Ifshin is the co-founder and CEO of DLC, a company that owns, manages, and redevelops open-air shopping centers. DLC focuses on acquiring and adding value to assets in the open-air retail space, with a particular emphasis on grocery-anchored properties. They also engage in redevelopments, including densification, mixed-use additions, and addin…
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Collars & Co.'s Journey From Shark Tank to Brick-and-Mortar Retail - Where We Buy #265
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Justin Baer started Collars & Co. by selling his unique Dress Collar Polo during the pandemic. He gained celebrity investors when he appeared on Shark Tank. He discusses his experience on the show and how it propelled the growth of his business. Baer also talks about his decision to open brick-and-mortar stores, starting with a pop-up in Tyson's Co…
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CBL Wants to Meet You at the Mall - Where We Buy #264
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CBL Properties wants you to know that it still loves the mall. In fact, the company owns 59.5 million square feet of retail properties in the U.S., including 56 malls, outlets and lifestyle centers. Charles Lebovitz, Chairman Emeritus and founder of CBL, describes the Lebovitz family's background in real estate, starting with their first mall in Ch…
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Dave's Hot Chicken - Where We Buy #263
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Dannon Shiff is SVP of Real Estate at Dave's Hot Chicken, the popular fast-casual restaurant that has gained attention for its hot chicken sandwiches. The chain started with a pop-up location in East Hollywood and has since expanded with multiple brick-and-mortar restaurants across the United States. The menu at Dave's Hot Chicken is simple, focusi…
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Digital Solutions for Real Estate Problems - Where We Buy #262
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Physical retail has not always been at the vanguard of technology. In this episode, we meet two companies that are striving to change that. Taj Adhav, the founder of Leasecake, shares insights on how his lease management platform simplifies the lives of retailers. Additionally, Fab Stanghieri and Owen Remers from Cineplex Digital Media discuss how …
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Chef Marcus Samuelsson on the Intersection of Food and Fame - Where We Buy #261
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Celebrities and influencers have a bigger impact than ever in the world of retail and restaurants. Hear from celebrity chef Marcus Samuelsson about what it's like to navigate this complex environment. On this episode: - Chef Marcus Samuelsson on what it’s like owning and operating restaurants as a celebrity chef - Jay Norris of Guesst talks about t…
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Turning a Hollywood Idea into Reality - Where We Buy #260
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Chad Cress, Chief Creative Officer at DJM talks about the transformation underway at Ovation Hollywood. The property was originally built as a tourist destination, but now DJM is making it into something special that locals will also want to visit. Chad also discusses Lido Marine Village and the landmark tenant that made all the difference for the …
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The Principles of Psychomarketing - Where We Buy #259
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Mark Kalkwarf and Skye Revell of Atypical talk about how they use the tools of consumer marketing to elevate the profiles of their commercial real estate clients. James Cook is the director of retail research in the Americas for JLL. Join our FREE LinkedIn live event with Celebrity Chef Marcus Samuelsson: https://tinyurl.com/jllceleb Check out Atyp…
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Tourist Retail in San Francisco, New York and Hawai‘i - Where We Buy #258
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What does it take to make a shopping place into a global retail destination? Hear from retail experts in San Francisco, New York and Hawai‘i. Sina von Reitzenstein, VP of Leasing at San Francisco’s PIER 39, talks about the shopping and dining destination known for its resident sea lions, and views of the Golden Gate and Alcatraz. Eric Ogata discuss…
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Pickleball is Coming to Your Local Shopping Center - Where We Buy #257
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Pickleball has been skyrocketing in popularity. What was once a niche game is now the fastest growing sport in the nation, with an estimated 36.5 million players in the United States. Ace Pickleball Club is riding that wave. Diego Pacheco, Chief Growth Officer at Ace, explains the company's strategy for growth, by opening a string of clubs in secon…
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How KPR Expanded Its Portfolio After the Great Recession - Where We Buy #256
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Dan Katz founded Katz Properties when he was 24 years old, and today, it operates under the name KPR. The company primarily owns grocery anchored shopping centers in high density Northeast, Mid-Atlantic, and Southeast markets. Its initial significant growth occurred after the great recession. Dan explains how he managed to seize opportunities durin…
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Hidden Gem Markets - Where We Buy #255
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There's a number of hot retail markets like Austin and Nashville that seem to get the lion's share of attention from growing retailers. But Mike Jordan, Director of Research at Big V Property Group, says there are hidden gem markets out there that investors and retailers may have overlooked. James Cook is the director of retail research in the Amer…
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Fortec's Unique Model of Real Estate Development - Where We Buy #254
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Alma Reza is Vice President of Real Estate at Fortec, a company that develops both retail and educational properties. Foretec is unique in how they invest in school projects. They provide operating capital to preschool operators to get up in running. It's something that many banks are unable to do. James Cook is the director of retail research in t…
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Americans Are Hungry for Entertainment - Where We Buy #253
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There’s over 9.1 million square feet of new entertainment space slated to open in the U.S. and Canada by 2025. Three operators of expanding entertainment concepts talk about where they’re opening new locations and how they see the future of the space. They also talk about the challenges they face, including expensive buildouts and rising interest r…
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Higher Ground Wants to Open 50 New Locations a Year - Where We Buy #252
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Higher Ground Education operates the world's largest Montessori school network. Guy Barnett, Chief Development Officer at Higher Ground, discusses their ambitious growth plans and shares insights into how they cultivate relationships with real estate landlords and developers. James Cook is the director of retail research in the Americas for JLL. Su…
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Transformco: From Retailer to Real Estate Operating Company - Where We Buy #251
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Transformco was founded in 2019 to acquire the assets of Sears Holdings, which included 425 Sears and Kmart stores. Today, the company continues to work on monetizing those assets. The former Sears and Kmart stores have been transformed into locations for retailers like Target, Publix, and Wegmans. Moreover, Transformco has expanded its scope beyon…
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Peachy Offers Wrinkle Prevention for Millennials - Where We Buy #250
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Peachy's wrinkle prevention studios provide custom botox treatments at a flat fee, setting them apart from their competitors. Their target demographic is 25-35 year old millennials, a group referred to as "botox naive." Zach Paul, the head of real estate for Peachy, says that the company will have eight locations in New York by the end of the year,…
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"This is Times Square 1970" - Where We Buy #249
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Eli Gindi, co-founder of Gindi Capital, explains the opportunity he sees along Las Vegas Boulevard. For him, it's like investing in New York's Times Square before its transformation in the 1990s. Gindi Capital made its first Las Vegas investment in 2015 with the purchase of a portion of the Showcase Mall on Las Vegas Boulevard. Since then, the comp…
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How to Stop Retail Crime - Where We Buy #248
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Organized retail crime is hurting retailers' bottom lines. What can be done about it? Tom McGee, President & CEO of ICSC, and David Johnston, Vice President of Asset Protection and Retail Operations for the National Retail Federation (NRF), discuss their efforts to combat retail crime, including the INFORM Consumers Act, which was signed into law t…
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Fast Fashion, Generative AI and Celebrity Retail - Where We Buy #247
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Deborah Weinswig, founder and CEO of Coresight Research joins to discuss the trends she's hearing on the show floor at ICSC Las Vegas, the biggest gathering of retail real estate people in the world. Topics include generative AI and its retail applications, live streaming, celebrity fashion and digital media networks. James Cook is the director of …
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For John Reininga, Real Estate is Really About People - Where We Buy #246
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John Reininga started in the shopping center business back in 1963 in San Francisco. He founded Reininga Corporation in 1967 and has developed centers in Utah, California, Nevada and Washington. John tells the stories behind notable projects, including Town Center Corte Madera, one of the earliest mixed-use shopping centers, the origins of Santana …
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What landlords don't get about F&B - Where We Buy #245
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Hear from real operators of popular concepts about exactly what they think landlords need to know. Our guests include Glenn Moon with Moxies, Obadiah Ostergard of Vine Hospitality and Trent Patterson of Five 12 Restaurant Concepts. Plus, JLL's Rhonda Diaz Caldewey and Emily Durham disucss the restaurant real estate trends they're seeing. James Cook…
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White Label Climbing Gyms Aim to be Hometown Heroes - Where We Buy #244
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Lance Pinn is the founder of Brooklyn Boulders, one of the most well-known brands of indoor climbing gyms. Now he's working on a new series of white label climbing centers with locations coming soon to Atlanta, Miami, Spokane, Brooklyn and Massachusetts. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcast…
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Food is the Anchor - Where We Buy #243
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Dotan Zuckerman, head of retail development at Portman Holdings, talks about making mixed-use projects a success. Food and retail are crucial factors that can make or break these projects. Dotan talks about Spring Quarter in Midtown Atlanta and Magnolia in downtown Charleston. Chef-driven restaurants and local retailers can differentiate mixed-use …
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The Rebirth of Brands You Thought Were Gone - Where We Buy #242
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Some stores and retail brands that have gone away over the years still have brand equity. But how does a brand rebirth happen? Dan O’Brien at Hilco Real Estate has worked with a brands like Pier 1. He discusses how decisions around brand reemergence are made and executed. James Cook is the director of retail research in the Americas for JLL. Subscr…
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What's it Like Leasing Luxury in New York City? - Where We Buy #241
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Richard Hodos has worked with Michael Kors, Calvin Klein, Tiffany & Co., Coach and L Brands (Henri Bendel, Victoria’s Secret, Bath & Body Works). He was instrumental in the initial rollout of Sephora stores across the U.S. and worked with the Onassis Foundation and Versace securing Fifth Avenue space. He is credited with contributing to the re-merc…
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Real Estate Cool Hunting - Where We Buy #240
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Mark Toro sees real estate developments as opportunities to energize a region. He led the team at North American Properties that developed Alpharetta, Georgia's hugely popular $1 billion mixed-use Avalon project. Now as Chief Vision Officer at Toro Development Company, Mark is focused on three new projects he says will become "energy traps" for the…
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