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Everyday AI Podcast – An AI and ChatGPT Podcast

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EP 580: Cracking the AI Productivity Paradox: Insights for Business Leaders 30:54

14 hari yang lalu30:54

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AI makes us all more productive.... so why isn't revenue soaring? That's the AI Productivity Paradox. ↳ Does that mean GenAI doesn't work? ↳ Or do we all collectively stink at measuring GenAI ROI? ↳ Or are employees just pocketing that time savings? Faisal Masud is a tech veteran with answers. He's the President of HP Digital Services, and he's going to help us solve the AI Productivity Paradox. Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the discussion: Have a question? Join the convo here. Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup Website: YourEverydayAI.com Email The Show: info@youreverydayai.com Connect with Jordan on LinkedIn Topics Covered in This Episode: AI Productivity Paradox Explained Hybrid Work's AI Integration Challenges Generative AI Impact on Large Enterprises Raising Productivity Expectations in AI Era AI Tools vs. Traditional Employment Roles Effective AI Policy Implementation in Enterprises Building Internal AI Capabilities Strategy Insights from AI-Based Easy Button History Timestamps: 00:00 "Your Daily AI Insight Hub" 03:43 Workforce Experience Platform Overview 07:46 High Hiring Bar Enhances Productivity 10:31 Enterprise Productivity Lag with GenAI 15:53 AI Integration in Workflows 19:01 Raising Expectations in Tech Management 21:57 Hiring for Future-Ready Roles 25:23 Staples' Innovative "Easy Button" Strategy 27:22 Less is More for Success Keywords: AI productivity paradox, generative AI, productivity improvements, employee experience, HP Digital Services, hybrid work, employee productivity, generative AI wave, AI tools, workforce experience platform, AI PCs, employee sentiment data, hybrid work challenges, generative AI boom, overemployment, AI policy, large enterprises, business leaders, remote work, Microsoft Copilot, improved productivity, customer experience, agentic workflows, AI-enabled tasks, augmented roles, future of work, AI solutions, digital transformation, management challenges, augmented society, productivity metrics, less is more approach, efficient work processes. Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner…

CXOTalk

Beranda serial•Feed

In-depth conversations on AI and business with senior leaders from top global companies and innovative startups. Hosted by industry analyst Michael Krigsman.

531 episode

#Leadership #Business #Michael Krigsman

CXOTalk

51 subscribers

updated 13 hari yang lalu

Beranda serial•Feed

In-depth conversations on AI and business with senior leaders from top global companies and innovative startups. Hosted by industry analyst Michael Krigsman.

531 episode

#Leadership #Business #Michael Krigsman

כל הפרקים

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Top AI Ethicists Reveal RISKS of AI Failure | CXOTalk #888 53:47

13 hari yang lalu53:47

53:47

When AI systems hallucinate, run amok, or fail catastrophically, the consequences for enterprises can be devastating. In this must-watch CXOTalk episode, discover how to anticipate and prevent AI failures before they escalate into crises. Join host Michael Krigsman as he explores critical AI risk management strategies with two leading experts: • Lord Tim Clement-Jones - Member of the House of Lords, Co-Chair of UK Parliament's AI Group • Dr. David A. Bray - Chair of the Accelerator at Stimson Center, Former FCC CIO What you'll learn: ✓ Why AI behaves unpredictably despite explicit programming ✓ How to implement "pattern of life" monitoring for AI systems ✓ The hidden dangers of anthropomorphizing AI ✓ Essential board-level governance structures for AI deployment ✓ Real-world AI failure examples and their business impact ✓ Strategies for building appropriate skepticism while leveraging AI benefits Key ideas include treating AI as "alien interactions" rather than human-like intelligence, the convergence of AI risk with cybersecurity, and why smaller companies have unique opportunities in the AI landscape. This discussion is essential viewing for CEOs, board members, CIOs, CISOs, and anyone responsible for AI strategy and risk management in their organization. Subscribe to CXOTalk for more expert insights on technology leadership and AI: 🔷 Full episode and summary: https://www.cxotalk.com/episode/when-ai-goes-off-the-rails-an-executive-action-plan 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 🤖 Introduction to AI Challenges and Expert Backgrounds 01:08 ⚠️ Understanding Generative AI and Its Risks 07:11 🔍 Trust, Skepticism, and Responsible AI Deployment 10:51 🤖 AI Risk Management and Corporate Integration 14:01 ⚠️ AI as Insider Threat and Workforce Adaptation 20:09 🤝 AI as a Sparring Partner and Policy Implications 21:52 ⚖️ AI Regulation and Public Trust 25:27 ⚠️ AI Risks and Corporate Governance 29:41 🌐 Agent Management and Spatial Web Protocols 31:45 🚀 AI in Space and Business Applications 33:28 📜 AI Policy Creation and Regulation 40:02 🌱 Opportunities for Smaller AI Players 42:04 🤖 AI Innovation and Edge Computing 43:28 📊 Future of Jobs and Data Stakeholderism 49:42 ⚖️ Ethics, Misconceptions, and Trust in AI 53:05 🙏 Closing Remarks and Gratitude 53:21 📅 Upcoming Shows and Farewell #AI #ArtificialIntelligence #AIRisk #AIGovernance #EnterpriseAI #AIStrategy #CyberSecurity #DigitalTransformation #AIRegulation #GenerativeAI #AIHallucination #RiskManagement #CXOTalk #TechLeadership #AIEthics…

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Inside Lenovo’s AI Plans for 2025! | CXOTalk #887 54:00

16 hari yang lalu54:00

54:00

Art Hu, Global CIO at Lenovo, shares proven strategies for implementing AI at scale in one of the world's largest technology companies. Learn how to navigate uncertainty, build organizational agility, and drive real business value from AI investments. In this episode, you'll learn: Why "no regret" AI investments beat waiting for perfect solutions • How to transform fear of job loss into workforce empowerment • The framework Lenovo uses to evaluate AI opportunities across every business function • Why pull-based learning environments outperform top-down AI mandates • How software engineers are expanding beyond code to become business architects Key insights covered: ✓ Agility as competitive advantage: Accept that AI technologies chosen today won't remain cutting-edge in six months. Build organizational agility instead of seeking guaranteed outcomes. ✓ Reframe the AI conversation: AI automates specific tasks within jobs, not entire positions. Leaders must help teams decompose roles and reconstruct them around uniquely human contributions. ✓ Create environments, not mandates: Lenovo built hundreds of approved AI agents across legal, marketing, finance, and HR. When employees experiment with relevant tools, they naturally request advanced training. ✓ Leadership requires hands-on experience: Senior executives must personally engage with AI tools to lead effectively. You cannot manage what you don't understand. Art Hu oversees technology strategy for a company selling four devices per second globally. His dual perspective as both Global CIO and Chief Delivery & Technology Officer provides unique insights into bridging the gap between AI potential and practical business outcomes. Perfect for: CIOs, CTOs, business executives, and technology leaders navigating AI transformation in their organizations. 🔷 Full video episode and summary: https://www.cxotalk.com/episode/lenovos-global-cio-advice-on-scaling-ai-managing-global-uncertainty-and-ai-nomics🔷 Newsletter: www.cxotalk.com/subscribe🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk00:00 🤖 Lenovo's AI Strategy and Integration02:52 💡 AI Investment Strategy and Agility09:32 🌐 Technological Evolution and New Possibilities12:20 📚 The Importance of Reskilling in the AI Era17:26 🤖 Overcoming Fear of AI Replacing Jobs20:00 💻 The Evolving Role of Software Engineers in the Age of AI23:39 🏭 AI's Impact on Industries and Regulatory Challenges25:43 🤖 Understanding Generative AI's Strengths and Weaknesses28:40 🏢 The Role of Technology in Business Contexts29:45 🌟 AI's Impact on Leadership and Adaptability36:27 ♟️ The Human Element in AI and Chess38:15 💻 Lenovo's Role in AI and Hybrid Cloud42:40 📊 AI-nomics and Ethical Considerations45:57 🌍 AI's Role in Addressing Global Challenges47:03 🤝 Ethical Considerations in Outsourcing AI50:05 🚀 Challenges and Strategies for CIOs in Scaling AI #AI #ArtificialIntelligence #DigitalTransformation #CIO #Leadership #EnterpriseAI #Lenovo #TechLeadership #AIStrategy #FutureOfWork #CXOTalk…

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Zendesk CEO on AI for Customer Experience | CXOTalk #866 52:58

22 hari yang lalu52:58

52:58

Zendesk CEO Tom Eggemeyer joins Michael Krigsman to discuss the impact of AI CX on customer expectations. They explore real-world lessons from the Zendesk AI journey, including what has worked and what hasn't. Learn how customer service is being reshaped by ChatGPT and artificial intelligence and machine learning. Key Topics Covered: The shift from traditional chatbots to reasoning AI agents Why Zendesk only gets paid when AI successfully resolves issues How AI is more accurate (and sometimes more empathetic) than humans The surprising ways AI is changing customer service metrics Real-world examples of AI successes and failures The future of work in an AI-dominated landscape 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 🔷 Episode takeaways: https://www.cxotalk.com/episode/zendesk-ceo-on-ai-in-customer-experience-what-works-what-doesnt-and-whats-next 00:00 🤖 Introduction to Zendesk and AI in Customer Support 01:04 ⚙️ The Realities and Challenges of AI Implementation 05:32 🌊 Zendesk's Transformation and the Future of AI in Customer Support 09:21 🔄 Transitioning to AI: Challenges and Reactions 11:23 🤖 AI in Customer Support: From Reactive to Proactive 16:38 🔍 Transparency and Use Cases in AI Decision-Making 19:12 ✅ The Role of Quality Assurance in AI-Driven Customer Service 21:39 🤖 AI Adoption and Industry-Specific Applications 28:05 🤝 Balancing AI and Human Touch in Customer Service 31:16 🤖 AI as a Strategic Differentiator in Customer Experience 35:22 📊 Evolving Metrics and Challenges in AI-Driven CX 38:27 🌐 AI's Broader Implications and the Future of Work 42:33 📊 The Role of Data in AI Development 45:33 🤖 AI's Impact on Jobs and Customer Experience 47:52 🔒 Preparing for the AI Era and Data Privacy #AI #CustomerService #CustomerExperience #Zendesk #ArtificialIntelligence #CX #CustomerSupport #DigitalTransformation #CXOTalk #TechLeadership #cxotalk…

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What Really Happens Inside Big Money Exchanges? | CXOTalk #885 54:29

5 weeks yang lalu54:29

54:29

What does it take to keep global financial markets stable during extreme volatility and AI-driven trading? Chris Isaacson, Chief Operating Officer of Cboe Global Markets, the world's largest options market exchange, reveals the high-stakes playbook for building resilient systems, people, and processes that handle over a trillion messages a day without failure. In CXOTalk episode 885, we go behind the scenes of one of the world's largest exchange operators to learn how they prepare for and manage market crises. Chris shares concrete strategies and the leadership mindset required to operate in an environment where nanoseconds and trillions of dollars are on the line. Topics Discussed: Building Holistic Resilience: The framework of "resilient people, processes, and platforms." Preparing for Volatility: The "2X rule" for engineering systems to handle extreme scenarios. Managing AI Risk: How to control AI-driven trading by focusing on effects, not intent. Leadership Under Fire: The critical importance of composure and a codified cultural framework. The Future of Trading: The operational realities of moving toward a 24/7 market. Chris Isaacson is the Executive Vice President and Chief Operating Officer of Cboe Global Markets, one of the world's leading derivatives and securities exchange networks. He oversees all of Cboe's technology, operations, and risk management. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 🔷 Episode notes: https://www.cxotalk.com/episode/inside-the-worlds-largest-options-exchange-where-milliseconds-mean-millions Video Chapters: [00:00] Introduction to Cboe Global Markets and the Importance of Resilience [01:04] Building Resilient Systems, Teams, and Processes [10:01] Handling Market Volatility and Preparing for Extreme Scenarios [13:15] Role of a COO in Maintaining Market Stability [14:14] Lessons from Market Crises and Risk Management [16:41] Generative AI and Risk Controls in Financial Markets [19:33] Managing Risks in AI-Driven Trading [23:53] The Evolution and Limits of Trading Speeds [27:52] Leadership During Market Turbulence [29:53] Exploring 24/5 and 24/7 Trading in Financial Markets [35:35] Leadership and Building a Global Team Culture [37:42] Navigating Market Volatility and Personal Reflections [40:25] Efficiency and the Role of Data in Financial Markets [43:02] Managing Risk and Educating Investors in Derivatives Trading [49:00] Future of Markets: Cross-Asset Trading, Digital Assets, and AI…

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Can AMD Change the Future of AI in 2025? | CXOTalk 884 55:09

6 weeks yang lalu55:09

55:09

The generative AI revolution has created an insatiable demand for efficient, powerful computing. How is a key industry leader like AMD navigating this critical inflection point? In CXOTalk episode 884, Michael Krigsman sits down with Mark Papermaster, CTO and Executive Vice President of AMD, to explore the future of AI infrastructure. Discover AMD's strategy for winning in the AI era, which hinges on a tight integration of hardware and software, a commitment to open ecosystems, and a relentless focus on energy efficiency. Mark shares invaluable insights for technology leaders on the rise of hybrid AI, the future of tailored language models, and the leadership practices required to foster innovation and agility in this fast-paced environment. ===+ 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 🔷 Episode: https://www.cxotalk.com/episode/inside-amds-ai-strategy-with-evp-and-cto-mark-papermaster ==== 00:00 🚀 AMD's Journey and AI Evolution 03:34 🧠 AMD's Strategy in the AI Era 09:38 🤝 Building Expertise and Collaborating with AI Leaders 11:40 🏃‍♂️ Agility and Cultural Transformation at AMD 15:25 🤖 Navigating AI Infrastructure Challenges 19:13 🔮 The Future of AI: Tailored and Efficient Models 19:36 🤖 AMD's AI and Product Innovations 20:50 🏗️ AMD's Internal AI Adoption and Development Process 23:51 🌍 AMD's Technology Strategy and Sustainability Goals 30:01 🌱 Energy Efficiency and Technological Milestones 31:07 🤖 Holistic Design and Competition in AI Technology 34:39 🗣️ Leadership, Communication, and AI Integration 40:03 🧠 Exploring Reasoning Models and Computational Challenges 43:12 🌍 AMD's Global Expansion and AI Strategy 47:01 🔮 Future Trends in AI and Agentic AI Applications 50:12 🤖 The Role of Agentic AI in Enhancing Efficiency 52:07 💡 Advice for CIOs and CTOs in the AI Era 54:06 🎤 Closing Remarks and Future Outlook…

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Prompt Engineering Advice | CXOtalk 883 53:03

7 weeks yang lalu53:03

53:03

AI expert Nate B. Jones joins Michael Krigsman on CXOTalk episode 883 to discuss prompting strategies and how they impact the performance of large language models (LLMs). Learn how to use ChatGPT to generate better results and understand the importance of AI prompt engineering. Discover effective methods to improve AI productivity using proper prompting techniques. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 🔷 Episode: https://www.cxotalk.com/episode/ai-prompting-for-business-leaders-what-works-and-why #AI #PromptEngineering #CXOTalk #Leadership #ArtificialIntelligence…

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AI Inequality EXPOSED: When Algorithms Fail | CXOTalk #882 56:06

9 weeks yang lalu56:06

56:06

In episode 882 of CXOTalk, Michael Krigsman sits down with Kevin De Liban, founder of TechTonic Justice and former legal aid attorney, who reveals the shocking truth about AI's impact on vulnerable communities. De Liban shares how 92 million low-income Americans now have critical life decisions, such as healthcare, housing, employment, and government benefits, that are determined by algorithms that often fail catastrophically. Drawing from his groundbreaking 2016 legal victory in Arkansas, where he successfully challenged an algorithm that devastated the lives of disabled Medicaid recipients, De Liban exposes the myth of AI neutrality and demonstrates how these systems reflect the biases and incentives of their creators. He explains why self-regulation and "ethical AI" initiatives often fail when they conflict with business interests, and why effective regulation is crucial. What you'll learn: The real scale of AI harm affecting 92 million Americans Why AI systems aren't neutral decision-making tools How algorithms denied healthcare to disabled people in Arkansas Why ethical AI initiatives fail without enforceable accountability Practical steps technology leaders can take to prevent harm The expansion of AI monitoring into middle-class professions Why regulation benefits ethical companies How to determine if AI is appropriate for high-stakes decisions This conversation challenges conventional wisdom about AI adoption and offers essential guidance for executives, developers, and policymakers navigating the intersection of technological innovation and social responsibility. Whether you're a C-suite executive, technology professional, policymaker, or concerned citizen, this discussion provides crucial insights into one of the most pressing issues of our time: ensuring AI serves humanity rather than harming those who need protection most. ===== Subscribe to CXOTalk: www.cxotalk.com/newsletter Read the episode summary and transcript: www.cxotalk.com/episode/ai-failure-injustice-inequality-and-algorithms Learn more about TechTonic Justice: www.techtonicjustice.org…

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Are You Making These COMMON AI Organization Mistakes? | CXOTalk #881 53:11

12 weeks yang lalu53:11

53:11

How do you transform a tech giant into an AI-first (or AI-native) organization? In CXOTalk episode 881, Cisco's President and Chief Product Officer, Jeetu Patel, reveals the blueprint for building AI-native companies in 2025. Discover why AI won't replace your job – but someone using AI better than you will. Learn how Cisco is revolutionizing its entire operation, from engineering to customer support, with artificial intelligence at the core. Key topics covered: Building an AI-first culture and overcoming employee resistance Managing non-deterministic AI systems and security challenges The global AI race and why speed matters more than perfection Autonomous agents and the future of work Ethical AI implementation across international borders Real-world AI applications transforming enterprise operations Patel shares candid insights about jailbreaking AI models, the importance of "market-in" thinking, and why he spends 2-3 hours nightly learning with AI. Plus, hear his perspective on global AI partnerships and why regulatory restraint is crucial for maintaining competitive advantage. Whether you're a C-suite executive, technology leader, or business strategist, this conversation delivers actionable strategies for thriving in the AI era. 🔔 Subscribe for more enterprise AI insights 📧 Get the CXOTalk newsletter: www.cxotalk.com/subscribe 💬 Share your AI transformation questions below Read the episode summary: https://www.cxotalk.com/episode/how-to-build-an-ai-first-enterprise-from-culture-to-code#AI #ArtificialIntelligence #DigitalTransformation #CXOTalk #Cisco #EnterpriseAI #Leadership…

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What Big Changes Are Coming to AI in 2025? | CXOTalk #880 53:51

12 weeks yang lalu53:51

53:51

AI strategist and TikTok commentator Nate B. Jones joins CXOTalk host Michael Krigsman to explain the high-stakes race among OpenAI, Google, Meta, and others to advance large language models. The discussion explores token economics, model specialization, and hands-on prompting skills every executive needs to translate AI progress into business results. Watch Episode 880 now and subscribe for weekly conversations with top tech leaders. 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/inside-the-ai-arms-race-llms-economics-and-strategy 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 The Evolution of the AI Arms Race 02:11 Diverging Strategies in AI Development 07:14 Economic and Business Impacts of AI 13:20 The Role of Specialization and Prompting in AI Usage 16:17 Building Relationships with AI and Shifting Mindsets 23:01 Maximizing Value from AI Interactions 24:09 Operationalizing AI for Business ROI 26:14 The Next Generation and AI's Evolution 31:18 Human Psychology and AI's Persuasive Power 35:24 Exploring Cognitive Parasitism and Model Personalities 37:53 Comparing AI Models and Their Applications 39:47 Specialized AI Models for Coding and Learning 40:31 Exploring LLM Ecosystems and Tools 44:30 Economics and Efficiency of LLMs 48:55 Challenges and Norms in AI Usage 52:47 Wrapping Up with Gratitude and Reflections 53:08 Announcements and Farewell…

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Will AI Change Customer Service Forever in 2025? | CXOTalk #879 22:54

14 weeks yang lalu22:54

22:54

Join GoTo and CXOTalk for a deep dive into the world of AI and the virtual workforce. Learn about AI receptionists, agentic AI, and how AI agents dramatically improve customer service for small and mid-sized companies. Our guest is Damon Covey, General Manager of UCC at GoTo. Learn more at: www.goto.com 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-receptionists-transforming-customer-service 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 AI's Role in Customer Communication 01:19 Examples and Benefits of AI in Small Business 05:49 AI Receptionist and the Future of Virtual Workforce 08:33 Benefits of AI Receptionists and Virtual Workforce 11:27 Deployment and Integration of AI Systems 17:11 Collaboration Between AI and Human Workforce 20:00 Ensuring Privacy and Security in AI Systems 21:16 The Future of AI: Personalization and Actionability 22:28 Closing Thoughts and Mission Statement…

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AI Agents for Small Business: What You Need to Know | CXOTalk #878 23:29

14 weeks yang lalu23:29

23:29

Join Andrew Wesbecher (Powered_By) and Michael Krigsman on CXOTalk episode 878 to discuss how AI agents can help small businesses succeed in 2025. Learn from industry experts and discover the benefits of using AI technology for your SMB to stay ahead of the competition! Learn more from www.poweredby.agency =================== 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-agents-for-small-business-winning-in-2025 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 Democratizing AI for Small to Medium-Sized Businesses 02:38 Technical Architecture and AI Agent Implementation 07:59 Use Cases and Ethical Considerations 11:14 The Evolution and Capabilities of AI Agents 13:27 Practical Use Cases and Optimization of AI Agents 18:43 ROI and Democratization of AI Agents for SMBs #aiagents #smb #smallbusiness #cxotalk…

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What If AI Could SPEED UP Clinical Trials by 90%? | CXOTalk #877 53:40

15 weeks yang lalu53:40

53:40

Learn about the impact of AI in healthcare in CXOTalk episode 877 on AI in clinical trials. Discover how artificial intelligence is revolutionizing clinical trials and the potential benefits for the healthcare industry. AI promises faster, safer clinical trials and better patient experiences. Clario's EVP & Chief Information Technology & Product Officer, Jay Ferro, joins CXOTalk host Michael Krigsman to explain how his team unifies IT, product, data, security, and marketing under one roof, giving sponsors, sites, and patients a single, seamless platform. He outlines responsible AI governance with legal, medical, privacy, and security leaders. He shows how predictive tools speed recruitment, sharpen protocol design, cut dropout risk, and support image interpretation while physicians keep the final judgment. Watch to learn • How a unified tech-product structure cuts cost and removes friction • Steps for enterprise-wide AI oversight in a regulated environment • Real use cases for AI in recruitment, imaging, and trial optimization 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-in-clinical-trials-what-you-need-to-know 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 🧬 The Role of AI in Clinical Trials 01:18 🔗 Unified Roles and Seamless Experiences 10:45 📉 Customer Concerns and Future Challenges 11:54 🔬 Navigating Uncertainty in Clinical Research 13:13 ⚖️ Balancing Priorities and Saying 'No' Strategically 18:02 🤖 AI's Role in Healthcare and Clinical Trials 24:07 🤖 Ensuring Responsible AI Development 27:19 🧪 AI's Role in Clinical Trials 32:23 📜 Navigating Regulatory Challenges and Organizational Readiness 36:24 🤝 Proactive Collaboration and Regulatory Compliance in AI Development 38:57 🌐 Transparency and Cross-Industry Collaboration in AI 42:12 🔗 Industry Similarities and the Role of Technology 44:40 💡 Purpose-Driven Technology and AI in Healthcare 50:15 🚀 Scaling AI Projects and Overcoming Adoption Challenges #AI #ClinicalTrials #DigitalHealth #CIO #cxotalk…

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Will AI Agents Replace Your Entire Workforce in 2025? | CXOTalk #876 52:15

17 weeks yang lalu52:15

52:15

Join this deep dive into Agentic AI with Phil Fersht of HFS Research on CXOTalk episode #876. Learn about the future of AI and how it impacts business strategies.🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/agentic-ai-in-the-enterprise-what-it-means-for-you 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk #agenticai #aiagents #industryanalysis #cxotalk cxotalk…

1 year yang lalu56:00

56:00

Join CxOTalk episode 845 to explore the transformative power of generative AI with Don Vu, Chief Data and Analytics Officer at New York Life. Discover how this 179-year-old company leverages generative AI to enhance client and agent experiences, tackle technical debt, and drive innovation. Don shares unique insights on the link between AI and business strategy, the importance of senior leadership support, and the challenges of operationalizing AI solutions. In this episode, Don Vu discusses: - Integrating of AI and data strategy at New York Life - How a 179-year-old company embraces its history while innovating - Managing technical debt and fostering collaboration between business and technology - The role of senior leadership in driving AI initiatives - Real-world AI deployments and their impact on business processes - The future of AI in evaluating life insurance risk and enhancing customer experience #AI #businesstransformation #genai #GenerativeAI #DataAnalytics #cxotalk 📢 Stay Connected: 🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/generative-ai-and-business-transformation-at-new-york-life 🔷 *Subscribe:* newsletter.cxotalk.com 🔷 *LinkedIn:* www.linkedin.com/company/cxotalk 🔷 *Twitter:* twitter.com/cxotalk *Key Quotes:* 1. *On AI and Data Strategy Synergy:* "Under my purview is our entire AI and data strategy and its execution. Those two things in combination, I think it's really critically important in the realization of our organization that the data strategy and the AI strategy really do go hand in hand and need to be synergistic." 2. *On Embracing History While Innovating:* "We don't shy away from our history. I think oftentimes as folks want to evolve and they intentionally want to avoid becoming obsolete, as things move on, they shy away from their history. But we really have embraced it while also understanding that we don't want to be defined by it and we don't want any of the past to be an anchor and more so use it as a jumping off point to continue to evolve." 3. *On Managing Technical Debt:* "The reality on the ground is you don't have an organization and business that's run for almost two centuries and not have some level of technical debt. The key, candidly, has been a true partnership between business and technology. Any sort of navigation of technical debt, like the investments that you need to make, the simplification of the environment, all of those things require tight partnership and synergy and alignment on the path forward." 4. *On Change Management and Innovation:* "The last mile problem, this notion of operationalizing solutions, which also is inclusive of change management, business process reengineering, changing the way that we do things, given the unlock of these new capabilities, that really is the hardest part. What we found is partnering on that and working on those hard questions and those hard last mile issues from the beginning, which sets expectations of the road ahead, has been really, really critical." 5. *On the Role of Senior Leadership:* "It's really critical for a leader such as Craig, and I think he understands this so intuitively, to really set the tone, set the tone from the top, and he's really done that. And that's what something that I've been very grateful for and for which these programs could not have any success, and that executive and top line leadership to really set the case for change, why we need to do this." #AI #BusinessTransformation #GenerativeAI #DataAnalytics #CxOTalk Subscribe for more insightful episodes!…

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The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

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