LEAP Legal podcast

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This Is Woman's Work with Nicole Kalil

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QUALIFIED: How Competency Checking and Race Collide at Work with Shari Dunn | 284 33:58

10 weeks yang lalu33:58

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In this episode, we delve into the concept of being "qualified" in the workplace, examining who gets labeled as such, who doesn't, and the underlying reasons. We explore "competency checking"—the practice of scrutinizing individuals' abilities—and how it disproportionately affects underrepresented groups, often going unnoticed or unchallenged. Our discussion aims to redefine qualifications in a fair, equitable, and actionable manner. Our guest, Shari Dunn , is an accomplished journalist, former attorney, news anchor, CEO, university professor, and sought-after speaker. She has been recognized as Executive of the Year and a Woman of Influence, with her work appearing in Fortune Magazine, The Wall Street Journal, Ad Age, and more. Her new book, Qualified: How Competency Checking and Race Collide at Work , unpacks what it truly means to be deserving and capable—and why systemic barriers, not personal deficits, are often the real problem. Her insights challenge the narratives that hold so many of us back and offer practical solutions for building a more equitable future. Together, we can build workplaces and communities that don’t just reflect the world we live in, but the one we want to create. A world where being qualified is about recognizing the talent and potential that’s been overlooked for far too long. It’s not just about getting a seat at the table—it’s about building an entirely new table, one designed with space for all of us. Connect with Our Guest Shari Dunn Website& Book - Qualified: https://thesharidunn.com LI: https://www.linkedin.com/today/author/sharidunn TikTok: https://www.tiktok.com/@thesharidunn Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 How To Defy Expectations with Dr. Sunita Sah | 271 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

LEAP Legal Podcast

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With 35,000 law firm users, LEAP knows what it takes for a law firm to succeed. In this podcast, we provide insights into the habits common to all successful law firms, particularly how they use technology and agile work practices to work more efficiently and keep their staff happy.

17 episode

#Business #Law Firm #LEAP Legal

LEAP Legal Podcast

updated 6 tahun yang lalu

Beranda serial•Feed

17 episode

#Business #Law Firm #LEAP Legal

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Overcoming The Skills Shortage: Access Skilled Expertise Beyond The Cities 16:01

6 years yang lalu16:01

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The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…

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Overcoming The Skills Shortage: Use Technology To Get Your Lawyers Home On Time 12:01

6 years yang lalu12:01

12:01

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Overcoming The Skills Shortage: Offer Flexibility To Win Back Your Staff 10:40

6 years yang lalu10:40

10:40

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Overcoming The Skills Shortage: Invest In Eradicating The Skills Shortage By Training Junior Lawyers 13:41

6 years yang lalu13:41

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Overcoming The Skills Shortage: Invest In Practical Legal Guidance To Help Lawyers In The UK 11:22

6 years yang lalu11:22

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Overcoming The Skills Shortage: Automate Mundane Tasks To Keep Lawyers Doing What They Love 14:53

6 years yang lalu14:53

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Habit Eight - They have standard processes and procedures 2:59

7 years yang lalu2:59

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Picture this: You call your lawyer for the sixth time, unable to get through the previous five times. He finally picks up, and after some rummaging, says, “I can’t find your file! Can I call you back?” No client would take that call. Don’t be that lawyer. Digitise and organise your client information so it is instantly accessible to everyone in your firm, whether you are in the office, in court, with a client, or working remotely. It’s the kind of service your clients expect.…

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Habit Four - They have selected the areas of law they like and focus on them 2:08

7 years yang lalu2:08

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Consciously choose which areas of law you would like to be known for. Specialisation is essential, but select areas that are complementary, and able to weather economic downturns. Only through effective specialisation can you hope to build a quality reputation and attract referrals from clients - and even better, other lawyers.…

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Habit Eleven - They understand their finances 3:10

7 years yang lalu3:10

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Understanding your expenses is easy. Understanding the financial dynamics of matters is tricky. Good firms know how much profit they can make per matter type, allowing them to find the right blend of work to be profitable. If you can have every lawyer record what they are doing when they do it, you could unlock up to 30% profit, just from unrecorded or forgotten billings. This is what successful firms do to maximise their financial position.…

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Habit Ten - They become experts in customer service 2:58

7 years yang lalu2:58

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Be obsessive about customer service. Don’t allow clients to walk into your firm to be rudely greeted or left waiting for an appointment. So many firms overlook client service. Providing exceptional client service is a simple way to seize a tremendous competitive edge. Make it easy for clients to read their documents securely, to interact with the firm online, to pay you, and to have the questions quickly answered.…

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Habit Nine - They make compliance a natural consequence of running a firm well 2:00

7 years yang lalu2:00

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Don’t live in fear of compliance. If you build a well-organised, disciplined business, with standard procedures and processes, compliance will be a natural consequence of the firm doing good work.

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Habit Seven - They confront the challenges of getting paid and solve them 2:56

7 years yang lalu2:56

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How will your clients pay you? Don’t skirt around this issue. Look intensely at the payment process. Look at the terms of the retainer agreement. Bills cannot sit serenely on window sills waiting for the right wind to blow. Send them, ensure you get paid, and if you are not, stop work. Good firms establish systems from the start to ensure they get paid.…

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Habit Six - They are early adopters of technology 2:36

7 years yang lalu2:36

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Wells Fargo started life as a stage coach company. Now it is one of the most well-known banks in North America. Too often, law firms turn away technology, claiming, “No, our system gets the job done.” The mistake? No firm trying to run on decade old computer systems stays competitive. To succeed, firms must compete through constant innovation and new technology.…

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Habit Five - They dedicate time to building the firm as a business 2:44

7 years yang lalu2:44

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As John Lennon famously said, “Life is what happens when you’re making other plans.” To succeed, you need a plan to build your firm as a business. To do more than just practise law. If you do some business development every week, at the end of the year, you’ll have done 52 things to improve your business.…

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Habit Three - They employ smart people and treat them really well 2:31

7 years yang lalu2:31

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A partner who once claimed, “I won’t train my staff because they might leave”, saw his law firm go broke, because you need good support staff to support your work. Don’t be dismissive about your support staff. After all, they are the single biggest expense after your partners. Recruit the best possible people. Give them a career path. Work with them to maximise their work life in favour of your law firm. You will be less stressed as a result.…

LEAP Legal Podcast

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Habit Two - They enjoy practising law 2:42

7 years yang lalu2:42

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To do a good job, you need to enjoy what you do. What gets most in the way of lawyers loving their work? Administrative disorganisation, a lack of standard procedures, and failing to set clear client expectations. What you can do to love what you do.

LEAP Legal Podcast

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Habit One - They decide to be efficient 3:02

7 years yang lalu3:02

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Efficiency is a choice. Law firms that choose to be efficient provide the fee-earners - the lawyers - with all the tools and technology they need for a productivity boost. But you need buy-in from enthusiastic employees to succeed.

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