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Ep. 26 George Scarlett (Record Division/Retail Ops)
Manage episode 347729329 series 3349539
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“If you don’t have the product customer’s want, but you have a lot of the product customer’s don’t want, why bother opening your doors?” was a line that this week’s guest, George Scarlett, wrote in one of his famous memos to the field. That single sentence stuck with me throughout my time at Tower and in various situations in other jobs. With one simple sentence, George summed up what every Tower Management team should have been trying to accomplish in properly ordering the correct product mix for their store.
And while George is probably best known for his highly informative, always entertaining product missives (is there any store out there that didn’t have a binder that said “Scarlett Memos” on the side?) there was a whole lot more to George’s adventures before, at and after Tower.
Did you know George was hired and left Tower Records on four different occasions for four different reasons? On this episode he’ll tell us all about the circumstances behind each flight and return.
Along the way George also tells us about early musical influences, why George’s mother put the “Batman” theme on the record player each morning, pear farming, nightclubbing, why John Lennon was the cutest Beatle, his mercurial relationship with Ken Sockolov, introductions and interactions with Corporate muckety mucks, hiring Greek-American princesses from Northern Virginia, working in radio, his admiration for his co-workers and the folks working in the stores, why Tony Valerio scared him, Tower dreams, when Top 40 radio was truly radical, going to lunch with Jim Swindel, his relationship with Russ Solomon over the years and making peace with his working past.
And a whole…lot…more.
Is this a long episode; the single longest episode we’ve aired yet. But with so many people traveling for Thanksgiving this week, George’s velvet tones are sure to soothe, amuse and make you reflect while traveling on trains, planes and automobiles.
Stick with the episode. It’s a goodie!
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