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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Blackbelt Voices
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Konten disediakan oleh Blackbelt Media LLC. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Blackbelt Media LLC atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
The Blackbelt Voices podcast tells stories from and about Black folks down South that honor our history, celebrate our culture, and shape our future. Through first-person narratives and in-depth conversations, hosts Adena J. White, Kara Wilkins, and Katrina Dupins share the experiences of Black Southerners living in, loving, and reconciling with the region we call home. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative
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48 episode
Tandai semua (belum/sudah) diputar ...
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Konten disediakan oleh Blackbelt Media LLC. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Blackbelt Media LLC atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
The Blackbelt Voices podcast tells stories from and about Black folks down South that honor our history, celebrate our culture, and shape our future. Through first-person narratives and in-depth conversations, hosts Adena J. White, Kara Wilkins, and Katrina Dupins share the experiences of Black Southerners living in, loving, and reconciling with the region we call home. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative
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48 episode
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Blackbelt Voices

1 Choosing AR 103 with Dr. Karama Neal: Shamim Okolloh's Journey from Nairobi to Little Rock 55:25
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Choosing Arkansas with Dr. Karama Neal shares stories of those who chose Arkansas as their home. In this episode, Dr. Neal talks to Shamim Okolloh. Shamim was born in Nairobi, Kenya, and came to the U.S. at age 19 for college. Unsure about staying or returning home, she moved to Little Rock to attend the Clinton School of Public Service. She fell in love with the state and has found a supportive community in Arkansas, balancing her career in banking and her family life. We hope these conversations inspire you to learn more about professional, educational, social and other opportunities in Arkansas, and soon, choose Arkansas for yourself! Send us feedback at choosingAR@gmail.com.…
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Blackbelt Voices

1 Choosing AR 102 with Dr. Karama Neal: California native Jean Block builds a life in Arkansas 59:35
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Choosing Arkansas with Dr. Karama Neal shares stories of those who chose Arkansas as their home. In this episode, Dr. Neal talks to Jean Block, the CEO of the Little Rock Water Reclamation Authority. We hope these conversations inspire you to learn more about professional, educational, social and other opportunities in Arkansas, and soon, choose Arkansas for yourself! Send us feedback at choosingAR@gmail.com.…
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Blackbelt Voices

1 Choosing AR 101 with Dr. Karama Neal: Welcome Home, Samantha Evans 45:56
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Choosing Arkansas with Dr. Karama Neal shares stories of those who chose Arkansas as their home. We want to help you make the Natural State your natural choice. On today's episode, we talk to Samantha Evans about what brought her back to her home state after living away for many years. We hope these conversations inspire you to learn more about professional, educational, social and other opportunities in Arkansas, and soon, choose Arkansas for yourself! Send us feedback at choosingAR@gmail.com…
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Blackbelt Voices

1 Introducing "Choosing Arkansas" with Dr. Karama Neal 44:06
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Dr. Karama Neal, principal of Neal Firm, aspires to help Arkansas achieve its full potential as a place where Black people can thrive. Achieving this potential requires not only the engagement of current Black Arkansans but also the economic, social, and political involvement of Black people with ties to the state — whether it's through kinship, friendship, business, or general interest. Facilitating this engagement and potential relocation involves helping these "potential Arkansans" 1) update their knowledge of current housing, employment, entrepreneurial, social, and other opportunities; and 2) learn from the paths and experiences of others who have moved to or returned to Arkansas and are enthusiastic about their choice and current quality of life. Through her "Choosing Arkansas" series, Dr. Neal will share the stories of Black newcomers and returnees, highlighting their positive experiences and the opportunities that exist within the state. Her goal is to inspire others to see Arkansas as a place where they can build successful and fulfilling lives.…
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Blackbelt Voices

1 Growing Together Part 2 of 2: Urban Farmers Cultivating Community in Little Rock | Gabriyel El-Bey and Laverne Davis 17:36
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This is part two of our dive into urban agriculture. We’re talking about how Black farmers and growers are creating solutions to the lack of healthy food options in their communities. Be sure to listen to Episode 41 with Leroi Emerson, who serves on the board for Urban Patchwork. In this episode, we’re talking to Gabriyel El-Bey, the owner and operator of Turtle Island in Little Rock, Arkansas, which is one of Urban Patchwork’s farm partners. He’s joined by Master Gardener Laverne Davis. Since it opened in June of 2022, Turtle Island has provided residents in the South End neighborhood of Little Rock with fresh, nutritious produce from more than 20 local growers. Education and community is at the center of it all.…
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Blackbelt Voices

1 Growing Together Part 1 of 2: Urban Farmers Cultivating Community in Little Rock | LeRoi Emerson 33:56
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This two-part episode of the Blackbelt podcast explores how Urban Patchwork, a Little Rock-based nonprofit network of farmers and backyard gardeners, aims to build a sustainable local food economy and promote interdependence among residents. In part one, we hear from LeRoi Emerson, a board member for Urban Patchwork. He joins host Adena White to talk about his passion for farming and the organization's efforts to increase access to fresh food in low-income, low-access neighborhoods. By bringing people together around food, Urban Patchwork's goal is to foster a sense of community and collaboration while enhancing both the physical health and social cohesion of Little Rock neighborhoods.…
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Blackbelt Voices

We're back in the saddle! In this episode, Adena and Kara discuss the relaunch of Blackbelt Voices as a platform for authentic storytelling. After completing a Social Impact Storytelling program at Georgetown University and a fellowship with Solutions Journalism Network, Adena has come back with fresh ideas of how Blackbelt Voices can emphasize the importance of authenticity, belonging, and connection in storytelling.…
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Blackbelt Voices

1 Michael Harriot: The King of Breaking It Down 30:54
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Adena and Kara talk to writer and self-proclaimed Wypipologist Michael Harriot . The South Carolina native is well known for his wit, cultural commentary, and gift of mixing humor and historical context. In this episode, Michael breaks down the discipline of Wypipology, Black humor, and the story behind his coining of the phrase "invited to the cookout." (Yes, he's the one who came up with it.) Michael is the host of the recently launched TheGrio Daily podcast, produced by theGrio Black Podcast Network. He has also authored a book, " Black AF History: The Un-Whitewashed Story of America ," which is available for pre-order now. Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices. CREDITS AND SPECIAL THANKS Edited and produced by: Katrina Dupins and Prentice Dupins Jr. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative The Blackbelt Voices podcast is a production of Blackbelt Media LLC.…
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Blackbelt Voices

1 Turn to Your Neighbor: La'Twana Scott - El Dorado, Arkansas 7:38
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La'Twana Scott, the owner of Sweet Mama T's in El Dorado, Arkansas, developed a reputation as a great cook at an early age. The El Dorado native enjoys cooking for people and got her start from helping her mom as a child. Eventually, with the help of Southern Bancorp, Scott found the perfect location for her restaurant. Find out more about Sweet Mama T's by visiting her Facebook page . Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices.…
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Blackbelt Voices

On episode 37 of Blackbelt Voices, we continue our conversation about Black food, this time focusing on barbecue. Guest Michael “Mike D” De Los Santos of North Carolina walks us through his journey of becoming an expert on the topic, which eventually led to him creating his own sauces and rubs and selling through his company, Mike D ’s. Mike’s journey to becoming a small business owner has uplifting and heartbreaking turns, including the loss of his infant son Aaron, which he wrote about in a book he authored called “ My Heart Warrior: Living With HLHS Through A Father’s Eyes .” Mike and his business was also featured on Discovery Channel’s “I Quit .” Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices. CREDITS AND SPECIAL THANKS Edited and produced by: Katrina Dupins and Prentice Dupins Jr. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative The Blackbelt Voices podcast is a production of Blackbelt Media LLC.…
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Blackbelt Voices

1 Black Food Culture: Gerald Harris on the sustainability of Black farmers in North Carolina 35:43
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In episode 36 of Blackbelt Voices, Adena and Kara continue the conversation about Black food culture – this time from an agricultural angle. Our guest, Gerald Harris, along with his partners Derek Beasley and Gabrielle E.W. Carter (who was featured in the Netflix series High on the Hog as well as The New York Times and The Wall Street Journal )started Tall Grass Food Box , a community-supported agricultural model (CSA). Gerald told us about a Tuskegee professor named Booker T. Whatley who many call the godfather of CSA. He is best known for his regenerative farming system, in combination with the direct-marketing concept of a customer harvesting operation known as pick-your-own. Dr. Whatley has been said to be 30 years ahead of his time. Lots of experts in the field still refer to his 10 commandments for small farmers . Gerald also pointed to the 1920 Census, which shows the number of Black farmers in America Peaked at 949,889 . In 2019 there were just over 45,000 Black farmers according to figures from the US Department of Agriculture. Tall Grass was born out of the pandemic. So Gerald says they’ve learned a lot about the CSA business space, who they could trust, and how to help. They have been expanding. Some other positive outcomes include they now have a refrigerated vehicle. Those funds were raised by their community and people who wanted to see them succeed. Thanks to Gerald for being a guest on our podcast. Check out Tall Grass on Facebook or Instagram or send them a note via email: hello@tallgrassnc.com. Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices. CREDITS AND SPECIAL THANKS Edited and produced by: Katrina Dupins and Prentice Dupins Jr. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative The Blackbelt Voices podcast is a production of Blackbelt Media LLC.…
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Blackbelt Voices

1 Black Food Culture: Dr. Ashanté M. Reese on her book, Black Food Matters 41:51
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We’re starting a new series of episodes about Black Food Culture, which is a very broad topic to tackle. It can be fun, but it is also deep. Ashante Reese, Ph.D. is a writer, teacher, and anthropologist who works at the intersection of critical food studies and Black geographies. Her latest book, “ Black Food Matters: Racial Justice in the Wake of Food Justice , enters two conversations at once: one that concerns the persistent threats to Black life and another that concerns problems produced by the increasingly global and corporatized food system.” Dr. Reese recommends some texts for our listeners who are interested in learning more about BlackFood studies. They include Building Houses out of Chicken Legs by Psyche A. Williams-Forson; and Dethroning the Deceitful Porkchop , a collection of essays that basically interrogate the concept of soul food. And for an even deeper dive, here are some of Reese's food-related recommended readings. Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices. CREDITS AND SPECIAL THANKS Edited and produced by: Katrina Dupins and Prentice Dupins Jr. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative The Blackbelt Voices podcast is a production of Blackbelt Media LLC.…
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Blackbelt Voices

1 Turn to Your Neighbor: Jennifer Williams - Cleveland, Mississippi 7:11
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Jennifer Williams of Cleveland, Mississippi, always knew she wanted to be a teacher. When she was a girl, her favorite game was playing school. Williams is teaching future teachers at the Cleveland Career Development and Technology Center. Once a week, her students get to serve as teacher's assistants, giving them a realistic feel of what it could be like to run a classroom. The center offers a practical learning environment designed to prepare students for employment or future study in various skill areas ranging from auto mechanics and welding to health and public safety. As an adult, Williams continues to learn and pass along those lessons to her students. Several years ago, she went through some financial hardship and needed extra funds to get her through to the next month. A friend suggested she try a payday lender. Nine loans later and drowning in debt, Williams found help with Southern Bancorp. Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices.…
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Blackbelt Voices

1 The Cost of Racism: Tim Lampkin on building community wealth 23:11
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On episode 33 of the Blackbelt Voices podcast, we are continuing our discussion on the Cost of Racism. This week we’re focused on building community wealth with Tim Lampkin , the CEO and founder of Higher Purpose Co. , a 501(c)(3) economic justice nonprofit that supports and encourages ownership of financial, cultural, and political power in Black communities. Tim Lampkin, for about as long as he could remember, always had a passion for helping others and being a part of something bigger than himself. His life journey and mentor helped shaped him into the entrepreneur he is today. Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices. CREDITS AND SPECIAL THANKS Edited and produced by: Katrina Dupins and Prentice Dupins Jr. Music: Prentice Dupins Jr. Logo Design: Kara Darling Creative The Blackbelt Voices podcast is a production of Blackbelt Media LLC.…
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Blackbelt Voices

1 Turn to Your Neighbor: Cheryl Hampton - Marianna, Arkansas 7:13
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Cheryl Hampton grew up on a farm in Marianna on the same property where her great-great-grandfather lived. He grew lots of vegetables in his garden including sweet potatoes, greens, and okra. Cheryl still lives and gardens on the property today. When her nieces and nephews come to visit she shows them everything she knows, and they’re always excited to learn. https://blackbeltvoices.com/2021/12/28/turn-to-your-neighbor-cheryl-hampton Season 3 of Blackbelt Voices is brought to you by Southern Bancorp. Southern Bancorp is one of America’s oldest and largest community development financial institutions, founded to provide underserved communities with access to capital and the wealth-building tools needed to grow. On the web at BankSouthern.com and SouthernPartners.org. CONNECT WITH BLACKBELT VOICES Follow @BlackbeltVoices on Facebook , Twitter , and Instagram . Share your thoughts about this episode and all things Black + Southern on social media using the hashtag #BlackbeltVoices.…
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