Hire The Smile podcast

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The Vanished

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Lost on Route 66: The Disappearance of Diana Hayes 6:47

5 weeks yang lalu6:47

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6:47

Was she the victim of foul play, an accident, or did she choose to disappear? In this episode of The Vanished, we retrace Diana’s last known movements, strange witness accounts, and the lingering mystery that has never been solved or.. was never meant to be solved.

Hire The Smile

Beranda serial•Feed

Discussions on human resources in veterinary practices with Oculus Insights.

86 episode

#On Covid19

Hire The Smile

13 subscribers

updated 2 tahun yang lalu

Beranda serial•Feed

Discussions on human resources in veterinary practices with Oculus Insights.

86 episode

#On Covid19

Tüm bölümler

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Hire the Smile: Simple Strategies to Help Your Practice Stand Out to Job Seekers 41:57

2 years yang lalu41:57

41:57

In this episode, Katie and Mike discuss simple strategies to help your practice stand out to job seekers – from how to write an engaging job posting to ways to ensure that your unique culture shines through the entire recruitment process. We also speak to Lee Baker from Veterinary Education Today about the excellent content we can look forward to at the VET Toronto Conference at the end of October. Writing the Perfect Job Ad Pay Applicants for Job Interviews Ways To Make Your Company Stand Out To Job Seekers Attract Talent…

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Leading Through Fire – How to Engage and Support Your Team Through an Economic Recession 33:12

2 years yang lalu33:12

33:12

In this episode Katie and Mike talk about ways that leaders and managers can use communication, transparency and empathy to help maintain employee engagement and trust during an economic recession. This episode’s listener question asks how to set up and maintain personal boundaries when the boss expects after-hours client and colleague communication. Links: Managing Employees During Downturn Supporting Employees In The Workplace Lead Through Tough Times 3 Ways Leaders Prevent Ab Economic Recession From Becoming A Trust Recession 3 Steps To Prepare For The Engagement Recession…

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Hire The Smile - Are Your Staff Quietly Quitting? 32:15

2 years yang lalu32:15

32:15

Katie and Mike define Quiet Quitting and debate whether it’s truly a new phenomenon or not. They go over the factors that seem to contribute to this new form of disengagement and talk about some strategies practices can employ to address it. This week’s Listener Question asks an excellent question about how to make a practice’s Core Values more “live” and relevant to employees’ day-to-day work lives. Is Quiet Quitting A Response To Quiet Firing? Why Quiet Quitting Is Nothing New…

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Hire The Smile: Using Check-in Meetings to Improve the Employee Experience 36:05

3 years yang lalu36:05

36:05

Do you know what your employees are thinking and feeling about how they are doing in their roles? When was the last time you delivered some genuine appreciation or maybe tackled some constructive feedback? Are you finding it challenging to make time for formal performance reviews? What if there was one simple trick to making all your feedback dreams come true? In this episode, Mike and Katie talk about the benefits of two-way feedback and delve into the different types of one-on-one check-in meetings. We also answer a listener question related to how practice owners can deal with the challenges and burnout relating to practice ownership. Articles Mentioned: Why People Crave Feedback and Why We’re Afraid to Give it Want Fewer Employees to Quit? Listen to Them Give Feedback Like a Coach How to Conduct Stay Interviews…

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Hire The Smile: Mentorship Matters in Veterinary Practice 39:07

3 years yang lalu39:07

39:07

In this episode, Dr. Mike Pownall and Katie Ardeline discuss mentorship in veterinary practice from defining what a mentor is, the benefits of having one and what qualities make a good mentor. Articles Mentioned: How Doctors Can Be Better Mentors Physician Mentorship: Why It’s Important, and How to Find and Sustain Relationships - NEJM Career Center Resources Don’t Let Mentoring Burn You Out…

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Hire The Smile: Hiring The Right Candidate For Your Veterinary Team with Dr. Rob Kieboom 46:08

3 years yang lalu46:08

46:08

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Oculus colleague, Dr. Rob Kieboom. Together they discuss the importance of finding the right candidate for your veterinary team and different employment processes.

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Hire The Smile: Making Mistakes Count 38:41

3 years yang lalu38:41

38:41

In this episode, Dr. Mike Pownall and Katie Ardeline discuss developing a workplace culture of candour and vulnerability, otherwise known as Psychological Safety. The focus of the discussion is how reducing the fear of making mistakes in a veterinary practice is the gateway to nurturing a practice culture that is a safe place for growth and development for all. Articles Mentioned: 4 Steps to Boost Psychological Safety at Your Workplace Celebrating Errors Creates Psychological Safety In The Workplace Blame Culture Is Toxic. Here’s How to Stop It.…

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Hire The Smile: Managing Strengths and Weaknesses of Veterinary Staff 39:00

3 years yang lalu39:00

39:00

In this episode, Dr. Mike Pownall and Katie Ardeline discuss how you can help manage the strengths and weaknesses of veterinary staff. To send an anonymous HR-related question to be answered on our podcast, head over to our website at https://www.oculusinsights.net/podcast Articles Mentioned To Unleash People's Strengths, Help Them Manage Weaknesses Why HR has to make staff uncomfortable before they can grow Developing Employees’ Strengths Boosts Sales, Profit, and Engagement…

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Hire The Smile: Finding Joy in Veterinary Practice with Dr. Stacey Cordivano 31:20

3 years yang lalu31:20

31:20

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by guest Dr. Stacey Cordivano, an equine veterinarian, practice owner and podcast host to The Whole Veterinarian. Together they discuss the importance of finding joy and continuous learning in veterinary practice. Stay tuned for the end of the episode where we answer a listener question. Important Links: The Whole Veterinarian Ask us an HR-related question…

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Hire The Smile: Hiring Veterinary Staff in One of the Most Unique Areas of the World 33:44

3 years yang lalu33:44

33:44

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by guest, Dr. Farah Murrani, Practice Manager and Veterinary Surgeon at The Veterinary Hospital in Dubai, United Arab Emirates. Together, they discuss the process of hiring vets and what it’s like to be a practicing veterinarian in Dubai. Articles Mentioned: Why Companies Should Consider A Four-Day Workweek…

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Hire The Smile: From Empathy to Compassion in Leadership 36:23

3 years yang lalu36:23

36:23

In this episode, Dr. Mike Pownall and Katie Ardeline talk about the importance of empathy and compassion in leadership. We are excited to share two new segments to the podcast where we share some marketing insights, as well as answer listener questions related to HR. Click here to submit a question anonymously. Articles Mentioned Empathy Is The Most Important Leadership Skill According To Research Effective Leaders Move Beyond Empathy to Compassion…

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Hire The Smile: Reflecting on the World Veterinary Association Congress with Dr. Joop Loomans 34:15

3 years yang lalu34:15

34:15

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Joop Loomans to reflect on the 37th World Veterinary Association Congress in Abu Dhabi of the United Arab Emirates.

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Hire The Smile: Looking Forward With Performance Reviews 36:35

3 years yang lalu36:35

36:35

In this episode, Dr. Mike Pownall and Katie Ardeline talk about the most wonderful time of the year…employee reviews. We discuss why employees dislike performance reviews, how they help employees improve, their importance to the company and how to implement them. Articles Mentioned: More Harm Than Good: The Truth About Performance Reviews This Year, Performance Management Must Become Agile…

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Hire The Smile: Veterinary Non-Profits with Stacy LeBaron 30:29

3 years yang lalu30:29

30:29

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by guest Stacy LeBaron, Board Treasurer of the United Spay Alliance. The United Spay Alliance is a national animal welfare organization dedicated exclusively to promoting affordable, accessible, and timely spay/neuter services as the solution to the crisis of cat and dog homelessness. In this episode, we discuss people management in the non-profit sector vs. private practice, the shortage of veterinarians and more. Links Mentioned: United Spay Alliance Feline Fix by Five Months The Community Cats Podcast Understanding and Addressing Moral Distress…

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Hire The Smile: Leading Through Change 23:02

3 years yang lalu23:02

23:02

In this episode, Dr. Mike Pownall and Katie Ardeline discuss leaders who realize change is needed, how to be an involved leader and the roles leaders need to take for effective change.

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