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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

6 hari yang lalu22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

OSV Talks

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OSV Talks is a series of topics from prominent Catholic leaders to spark discussion, explore new, or re-explore old approaches, and inspire creative thinking, all from the heart of the church. OSV Talks is an OSV Podcasts partner.

93 episode

#Religion #Christianity #OSV #Catholic #Catholic Life #Catholic Leaders #TED Talks #Inspiring #Creative Thinking

OSV Talks

updated 2 tahun yang lalu

Beranda serial•Feed

93 episode

#Religion #Christianity #OSV #Catholic #Catholic Life #Catholic Leaders #TED Talks #Inspiring #Creative Thinking

Semua episode

OSV Talks

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Conversation with Bradley Gregory - Faith, Science, and the Importance of Wonder 27:24

2 years yang lalu27:24

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For centuries, people have pinned science and faith against each other. But what if we used science to enrich our faith? Bradley Gregory proposes that the practice of wonder can lead us back to the historic position of the Church that sees them as complementary. This episode is sponsored by Sacred Heart Major Seminary: Register for this upcoming Fall Semester's Free online course “An Introduction to Spirituality” with Dr. Patricia Cooney Hathaway, shms.edu/online OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - Faith, Science, and the Importance of Wonder - Bradley Gregory 14:34

2 years yang lalu14:34

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For centuries, people have pinned science and faith against each other. But what if we used science to enrich our faith? Bradley Gregory proposes that the practice of wonder can lead us back to the historic position of the Church that sees them as complementary. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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Conversation with Alejandra Herrera - The Communal Importance of La Quinceanera 19:07

2 years yang lalu19:07

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Rituals play a crucial role in our lives and impact how we interact with others, God, and the world. Rites of passage shape us and provide opportunities for spiritual formation at an individual and communal level. Alejandra Herrera proposes that celebrating the Quinceañera as a rite of passage can serve young Latinas as an opportunity for evangelization and cultural identity formation. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - The Communal Importance of La Quinceanera - Alejandra Herrera 11:40

2 years yang lalu11:40

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OSV Talks

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Conversation with Jonathan Lewis - Call Me By Name: Spiritual Accompaniment in a Digital World 24:09

2 years yang lalu24:09

24:09

Everyone can evangelize by learning someone's name and intentionally building long term relationship with them – spiritual accompaniment. Jonathan Lewis proposes that parishes need to prioritize this formation into every ministry and aspect of parish life in order to respond to the crisis of adults young and old drifting away from the Church. This episode is sponsored by the CatholicTV Network on YouTube, https://www.youtube.com/CatholicTV OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - Call Me By Name: Spiritual Accompaniment in a Digital World - Jonathan Lewis 13:56

2 years yang lalu13:56

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Everyone can evangelize by learning someone's name and intentionally building long term relationship with them – spiritual accompaniment. Jonathan Lewis proposes that parishes need to prioritize this formation into every ministry and aspect of parish life in order to respond to the crisis of adults young and old drifting away from the Church. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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Conversation with Jim Coleman - Strengthening Faith Through Suffering & Loss 20:36

2 years yang lalu20:36

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Walking in faith may be difficult, but God orders our steps. Jim Coleman takes us on a powerful journey through immense suffering from the loss of his son to the opioid epidemic, and both finding and maintaining his faith amidst the pain. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - Strengthening Faith Through Suffering & Loss - Jim Coleman 13:55

2 years yang lalu13:55

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OSV Talks

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Conversation with Andreas Widmer - The Pope, A Gorilla, and the Meaning of Work 19:34

2 years yang lalu19:34

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The majority of us are disengaged at work. As Catholics, we understand work to be a collaboration in God's creative power. Andreas Widmer explains what the purpose of work/business is and how to become a more engaged, happy and creative workforce, as well as a more humane economy. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - The Pope, A Gorilla, and the Meaning of Work - Andreas Widmer 12:19

2 years yang lalu12:19

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OSV Talks

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Conversation with Bear Woznick - Surfing the Wild Adventure of God's Love 20:23

2 years yang lalu20:23

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If we constantly operate within our comfort zone, we'll never grow. World Champion Surfer Bear Woznick believes that "the most radical quest you can have in life is to abandon yourself to the wild adventure of God's will." This talk journeys through a surfer's guide to taking risks and immersing yourself in God's love. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - Surfing the Wild Adventure of God's Love - Bear Woznick 15:23

2 years yang lalu15:23

15:23

OSV Talks

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Conversation with Katie Herzing - Creating Positive Change in Parishes 20:41

2 years yang lalu20:41

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Change isn’t something that some people love and others hate – it’s just that we each have different needs. Katie Herzing believes the disconnect between where we are and where we want to go – whether in a Catholic parish, non-profit, or diocese – lies within our personal struggles with change and lack of understanding of different change styles. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

OSV Talks

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OSV Talks - Creating Positive Change in Parishes - Katie Herzing 13:40

2 years yang lalu13:40

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OSV Talks

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Conversation with Fr. Joshua Whitfield - Heart on Fire: Redeeming Catholic Preaching 19:40

2 years yang lalu19:40

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Without a heart on fire, a preacher can't preach; and without a heart like kindling, ready to catch, the listener can't listen. Fr. Joshua Whitfield proposes an urgent need to renew Catholic preaching in a world of fading faith and practical steps to do so. OSV Talks is a podcast presenting topics from prominent Catholic leaders to inspire and challenge us in a variety of issues facing the Catholic Church to get the Church talking! Learn more at osvtalks.com . An OSV Podcasts original. Discover more ways to live, learn, and love your Catholic faith at osvpodcasts.com . Sharing stories, starting conversations.…

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