The Importance of Customer and Employee Experience With Stephen Dale
Manage episode 338023815 series 2950408
BlueCollar.CEO –
Stephen Dale is a Trainer and Coach at Power Selling Pros, a training and coaching organization that turns disorganized, overwhelmed CSRs, Technicians, and Leaders into confident well-oiled machines that make more money.
He boasts 15 years of experience as an operations manager for three Dallas-area companies. As a trainer and coach, Stephen specializes in putting strategic plans into action through exceptional presentation and public speaking skills, with a solid ability to inspire and lead others to achieve their personal and professional goals.
In this episode, Ryan and Stephen discuss why your skill set and experience are not the only essential things for your business and why you need to harness every opportunity to create a fantastic experience for your customers and employees.
Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.
141 episode