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eBay for Business - Ep 229 - Dealing with Angry Customers with Susan Brague
Manage episode 355348274 series 2414942
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, eBay Growth Manager Susan Brague on how to resolve angry customer situations. Griff and Brian answer questions about 90-day Sales Totals, and buyers who ask to use their own shipping labels. And they take a live call from a seller concerned about a rumor regarding USPS scan sheets.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro and Dealing with Angry Customers 17:29 - Q&A and Outro
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast
293 episode
Manage episode 355348274 series 2414942
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, eBay Growth Manager Susan Brague on how to resolve angry customer situations. Griff and Brian answer questions about 90-day Sales Totals, and buyers who ask to use their own shipping labels. And they take a live call from a seller concerned about a rumor regarding USPS scan sheets.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro and Dealing with Angry Customers 17:29 - Q&A and Outro
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast
293 episode
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