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Pros & Cons of Digital Transformation
Manage episode 299772018 series 2969423
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In this episode, hosts Charonne Holder and Parveen Boertje take a short trip down memory lane, speaking about the drivers for SZV’s automation journey and the fast-tracked implementation of online customer self-services. The discussion identifies several pros and cons echoed by the organization and customers.
Hosted by: Charonne Holder & Parveen Boertje
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