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Episode 52: Virtual Agent and NLU

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Konten disediakan oleh ServiceNow Community TechBytes and ServiceNow Community. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh ServiceNow Community TechBytes and ServiceNow Community atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang dijelaskan di sini https://id.player.fm/legal.

In this episode, Darius Koohmarey and Nabil Asbi talk about the Virtual Agent feature with natural language understanding. Virtual Agent lets your apps interact with users in human conversations, and NLU helps the system figure out what they really want. This episode covers:

  • Virtual Agent components
  • What makes the Virtual Agent workbot different?
  • How does NLU enhance Virtual Agent?
  • Virtual Agent Designer
  • What’s new in the New York release?

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

See omnystudio.com/listener for privacy information.

  continue reading

71 episode

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Episode 52: Virtual Agent and NLU

ServiceNow TechBytes

39 subscribers

published

iconBagikan
 
Manage episode 239185419 series 2318117
Konten disediakan oleh ServiceNow Community TechBytes and ServiceNow Community. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh ServiceNow Community TechBytes and ServiceNow Community atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang dijelaskan di sini https://id.player.fm/legal.

In this episode, Darius Koohmarey and Nabil Asbi talk about the Virtual Agent feature with natural language understanding. Virtual Agent lets your apps interact with users in human conversations, and NLU helps the system figure out what they really want. This episode covers:

  • Virtual Agent components
  • What makes the Virtual Agent workbot different?
  • How does NLU enhance Virtual Agent?
  • Virtual Agent Designer
  • What’s new in the New York release?

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

See omnystudio.com/listener for privacy information.

  continue reading

71 episode

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