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Episode 59: Change Success Score

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In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:

  • Background: Change Management
  • Change Success Score (CSS) overview
  • Good ways to use CSS
  • What CSS values mean
  • Getting started
  • Behind the scenes: how CSS works

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.

Subscribe to iTunes

See omnystudio.com/listener for privacy information.

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71 episode

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Episode 59: Change Success Score

ServiceNow TechBytes

39 subscribers

published

iconBagikan
 
Manage episode 283225577 series 2318117
Konten disediakan oleh ServiceNow Community TechBytes and ServiceNow Community. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh ServiceNow Community TechBytes and ServiceNow Community atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang dijelaskan di sini https://id.player.fm/legal.

In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:

  • Background: Change Management
  • Change Success Score (CSS) overview
  • Good ways to use CSS
  • What CSS values mean
  • Getting started
  • Behind the scenes: how CSS works

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.

Subscribe to iTunes

See omnystudio.com/listener for privacy information.

  continue reading

71 episode

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