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Top Channels for Communicating with Students – with Mellissa Taylor
Manage episode 245742572 series 29365
During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?
Mellissa serves as the Assistant Director of Honors Advising and Retention at UAB. But her first role out of graduate school was that of Assistant General Manager of Marketing and Resident Services with Capstone, where she was responsible for community engagement for UAB student housing. Mellissa earned her graduate degree in Student Affairs at Florida State University.
On this episode of the Alumni Series, Mellissa joins Tara Wilkinson to explain how she connected with COCM through contacts at UAB, her undergraduate campus. She weighs in on the most effective ways of communicating with students, describing the challenges of TLDR in email communications and the value of social channels like Instagram and Snapchat. Listen in for Mellissa’s insight on the enduring relationships she built at COCM and learn how her Capstone colleagues helped her grow a thick skin early in her professional career!
Topics CoveredHow Mellissa connected with COCM through contacts at UAB
Mellissa’s responsibilities as Marketing Manager with COCM
- Representative at recruitment, admission events
- All housing assignments
Mellissa’s insight on communicating with students via email
Using channels like Snapchat, Instagram and text messaging
Mellissa’s enduring relationships with colleagues at COCM
The lesson Mellissa learned at COCM on growing a thick skin
Connect with Mellissa Connect with TaraStudent Housing Matters on Facebook
99 episode
Manage episode 245742572 series 29365
During her tenure at COCM, Mellissa Taylor quickly became known among students as The Housing Lady. So, what did she learn as the face and voice of student housing at the University of Alabama at Birmingham? How have those lessons around communicating with students carried over to her current role in higher ed?
Mellissa serves as the Assistant Director of Honors Advising and Retention at UAB. But her first role out of graduate school was that of Assistant General Manager of Marketing and Resident Services with Capstone, where she was responsible for community engagement for UAB student housing. Mellissa earned her graduate degree in Student Affairs at Florida State University.
On this episode of the Alumni Series, Mellissa joins Tara Wilkinson to explain how she connected with COCM through contacts at UAB, her undergraduate campus. She weighs in on the most effective ways of communicating with students, describing the challenges of TLDR in email communications and the value of social channels like Instagram and Snapchat. Listen in for Mellissa’s insight on the enduring relationships she built at COCM and learn how her Capstone colleagues helped her grow a thick skin early in her professional career!
Topics CoveredHow Mellissa connected with COCM through contacts at UAB
Mellissa’s responsibilities as Marketing Manager with COCM
- Representative at recruitment, admission events
- All housing assignments
Mellissa’s insight on communicating with students via email
Using channels like Snapchat, Instagram and text messaging
Mellissa’s enduring relationships with colleagues at COCM
The lesson Mellissa learned at COCM on growing a thick skin
Connect with Mellissa Connect with TaraStudent Housing Matters on Facebook
99 episode
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