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Transparency Creates a Better Customer Experience
Manage episode 356747772 series 3193610
Konten disediakan oleh Andrea Belk Olson. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Andrea Belk Olson atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
We've all been in the hospital waiting room. You sometimes seem to sit there forever. You see people come and go, and maybe you see your appointment time come and go. You don't know whether they're running behind, forgot you, or simply have an emergency to deal with. While a changing schedule flow is understandable, it doesn't bode well for the proverbial customer experience. But transparency can make all the difference.
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