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3 Easy Ways to improve Your Post-Purchase Engagement
Manage episode 378262059 series 3514433
Konten disediakan oleh Namanh Hoang. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Namanh Hoang atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Post-Purchase Engagement is all about nurturing the relationship with your customers and making them feel valued even after they've hit the "buy" button. Read the full article here: https://www.asknam.com/easy-ways-to-improve-your-post-purchase-engagement/
Branding & Marketing Evangelist Nam hoang is a business, startup, marketing and branding blogger who has over 30 years of experience working with today’s top brands across all industries from luxury fashion to consumer electronics. He has published research papers in the field of branding in Sociology Scientific Journals. His lifelong passion for gaming and anime has led him to serve as an industry advisor for Intel, AMD, NVIDIA and Microsoft as an expert in youth culture marketing and br
Chapter
1. Intro (00:00:00)
2. Key Takeaways (TLDR) (00:00:42)
3. What you need to know about Post-Purchase Engagement (00:01:33)
4. 1. Automated Notifications (00:02:19)
5. Solutions you should consider today. (00:03:37)
6. 2. Loyalty Programs (00:05:20)
7. 3. Feedback Solicitation (00:08:53)
8. Things to consider for successfully doing post-purchase engagement (00:13:03)
9. Suggestions for going beyond post-purchase engagement (00:13:31)
10. Alternatives to Consider (00:14:09)
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