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Ep 1.9 - Protecting Against Churn - 5 Key Strategies to Implement Today
Manage episode 399377034 series 3550469
Konten disediakan oleh Alex Fleck. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Alex Fleck atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Let's talk about that ugly word that makes us all shudder... Churn. How do we reduce it effectively? There are a number of phases to successfully optimize against churn. Of course the obvious choice is to provide a product that is amazing, but there are actually a number of other nuances to it, that I'll cover in this podcast session. It actually starts with the pre-conversion phase and goes on long after the person has become a customer. Implement these 5 key things today to help your business scale in the way it should.
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