Interesting stories from today’s franchisors and entrepreneurs.
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Crazy things I choose to do with my free time of purchasing off the wall items just to use for practical experience and then move to use for real life if it's possible to do so.
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healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
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Legendary time-traveling writer H.G. Wells (Paul F. Tompkins) welcomes literary giants to The Upright Citizens Brigade Theatre in Los Angeles for a lively discussion in front of a live audience. Unscripted, barely researched, all fun! Guests include Andy Richter, Maya Rudolph, Matt Gourley, Andy Daly, Scott Aukerman, John Ross Bowie and many more! Follow us on Twitter: @DeadAuthorPod. For more information on The Echo Park Time Travel Mart and 826LA’s many tutoring and writing programs, visit ...
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Ep 148 Joey Coco's Near Death Experience & How It Shapes His Success with Budget Blinds
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In this deeply moving episode, Joey Coco shares his incredible story of survival after a near-fatal car accident. Left with severe burns, Joey embarked on a life-changing journey of recovery that tested his mental, emotional, and physical strength. With determination, a passion for fitness, and an unwavering spirit, Joey not only rebuilt his life b…
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Planning the IT Elements of Children’s Healthcare of Atlanta’s Recently-Opened Hospital Was An Exercise in Placing Bets on the Future While Building in Flexibility, Says CIO Jeremy Meller
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In this interview, Anthony Guerra, Founder and Editor-in-Chief of healthsystemCIO, sits down with Jeremy Meller, CIO of Children’s Healthcare of Atlanta (CHOA). Jeremy provides insight into his organization’s recent achievement – the construction of the Arthur M. Blank Pediatric Hospital, a state-of-the-art facility that spans two million square…
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Clinical Decision Support Now Supercharged with AI; But Tried-and-True Processes Still Key to Incremental Improvement, says Advocate Health Southeast Region CMIO Dr. Matthew Sullivan
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In this interview, Dr. Matthew Sullivan, CMIO of Advocate Health Southeast Region, delves into the topic of clinical decision support (CDS), exploring its evolution from basic alerts in EMRs to the potential of AI-enhanced tools. Dr. Sullivan emphasizes the importance of CDS in improving patient care and highlights the challenges of integrating AI …
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MacBook Air Rollout Flying High at Emory Healthcare, Say CTO Scott Smiser and VP of Applications & Digital Experience Laura Fultz
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In this interview, Editor-in-Chief Anthony Guerra speaks with Emory Healthcare’s Chief Technology Officer Scott Smiser; and VP of Applications and Digital Experience Laura Fultz, about their transformative digital health initiatives. They share how Emory is integrating cutting-edge technology to enhance both clinical and operational efficiency, mos…
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Redefining Imaging Strategy: Unifying Radiology and IT Teams to Boost Image Performance
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The medical imaging industry, particularly radiology departments and practices, are facing numerous challenges, including expanding ecosystems, increasing imaging exam volumes, complex cases, and staff shortages, all while striving to maximize staff efficiency and create a sustainable work-life balance. These issues are exacerbated by tight budgets…
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Clinical Continuity Planning Getting More Attention, But Work Remains, Says Seattle Children’s SVP, Chief Digital and Information Officer, Dr. Zafar Chaudry
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In this healthsystemCIO interview, Anthony Guerra, Founder and Editor-in-Chief, sits down with Dr. Zafar Chaudry, Senior Vice President and Chief Digital and Information Officer at Seattle Children’s. In this discussion, Dr. Chaudry covers the topic of his CHIME Fall Forum presentation – “Stay Calm and Operate On: Cybersecurity Meets Patient Care C…
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Ep 147 Finding the right Franchise Opportunity for your Lifestyle with Ray Glover of Glover Franchise Consultants
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In this episode, I sit down with Ray Glover, founder of Glover Franchise Consultants. Ray shares his journey from corporate life to the world of franchise consulting. Tune in to discover expert advice on selecting the right franchise, emerging industry trends, and how to create the lifestyle you've been dreaming about through franchising. Whether y…
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Ep 146 Why choose franchising? Advice from Kevin Stewart CFC with the IFPG.
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Kevin Stewart has lived a life in franchising fresh out of school. On this episode he shares his "ups and downs" of business ownership and how he coaches others in the same space. Kevin shares what he has learned over the decades and now helps franchise consultants and franchisors expand their knowledge with the International Franchise Professional…
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Enterprise Imaging Progress Takes IT, Radiology & Ology-Specific Informaticists All Working Together, Says Ram Chadalavada, MD, Vice Chair of Radiology Informatics, University of Cincinnati & UC Health ...
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In this interview, Dr. Ram Chadalavada, Vice Chair of Radiology Informatics at the University of Cincinnati & UC Health, discusses the evolving field of enterprise imaging. He explains his role in managing imaging data across various medical specialties, emphasizing the importance of consolidating imaging data from different departments, such as ra…
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Ep 145 Scaling Beyond Borders: Global Business Insights with William Le Sante
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In this episode, I sit down with William Le Sante, Global Development Officer at ActionCOACH and founder of Le Sante International. With over three decades of experience in franchise development and international business, William shares insights on scaling businesses across borders, the future of franchising, and the power of effective coaching. T…
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Ep 144 Why Franchising Might Be Your Next Career Move with Tim Parmeter
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In this episode, I chat with Tim Parmeter, the founder of Francoach and host of the Franchising 101 podcast. Tim shares insights on overcoming career crossroads through franchise ownership, reveals industry trends, and discusses how Francoach guides clients in finding their perfect franchise fit. Whether you're considering a career shift or curious…
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Ep 143 From High-Tech to Franchise Owner to Fractional Executive with Geno Alissi
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On this episode, I speak with Geno Alissi, a former tech executive turned entrepreneur, franchise owner, and recruitment consultant. With over 40 years of experience at companies like Intel and Polycom, Geno now helps individuals find business opportunities that align with their skills and goals. Tune in to explore his journey, learn the “ins and o…
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Robotic Surgery Program Thriving at NGHS Due to Close Partnership Between Clinicians & IT, Says CIO Chris Paravate; Medical Director for Perioperative Services Dr. Ron Lewis; & Robotic Surgeon Dr. Chad ...
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In this healthsystemsCIO interview, Anthony Guerra engages with Chris Paravate, CIO of Northeast Georgia Health System, Dr. Ron Lewis, Medical Director for Perioperative Services, and Dr. Chad Copper, a robotic surgeon, to explore the collaborative relationship between IT and clinical teams in the context of robotic surgery. Emphasizing the importa…
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Ep 142 From Corporate to Calling: Deborah Lutner on Embracing Business Ownership
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In this episode, I sit down with Deborah Lutner, a career ownership coach who helps individuals navigate the journey from traditional corporate roles to business ownership. Deborah shares insights from her diverse background, including international volunteer work and healthcare leadership, offering valuable advice for anyone considering a career c…
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Tackling Provider Data Challenges to Facilitate Patient Engagement & Improve the Bottom Line
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A key principle of most successful businesses is this—make it easy for consumers to buy. Unfortunately, health systems with disparate applications, diverse service lines, multiple portals of entry, and fast-paced environments, often fall short of this standard. Their culture and processes have not yet matured enough to support the level of data ste…
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Ambient Nursing Documentation Pilot Seeks to Increase Time at Bedside, Alleviate Burnout, Say Baptist Health’s CMIO Dr. Deborah Abram, VP/CNO Tammy Daniel & Director of Clinical Transformation Bonnie Williams ...
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In this interview with healthsystemCIO, Baptist Health’s CMIO Dr. Deborah Abram, VP & Chief Nursing Officer Tammy Daniel and Director of Clinical Transformation Bonnie Williams discuss their efforts to enhance nursing workflows using AI technology. Baptist Health, a six-hospital system in Jacksonville, Fla., identified nursing burnout and documenta…
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First US Trials Show Apple Vision Pro a “Revolutionary Tool” in the OR, Say UC San Diego Health Chief Clinical & Innovation Officer Dr. Christopher Longhurst & Associate Professor of Surgery Dr. Ryan Broderick ...
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This interview with Dr. Christopher Longhurst and Dr. Ryan Broderick, both of UC San Diego Health, explores their pioneering work using Apple Vision Pro for clinical trials in spatial computing within the OR. The doctors highlight the innovative efforts at UC San Diego to solve healthcare challenges through cutting-edge technologies and explain how…
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Getting a Deep Understanding of User Workflows Key to Driving Change, Says Eric Jimenez, CIO, Artesia General Hospital
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In this interview, Eric Jimenez, CIO of Artesia General Hospital, a 25-bed hospital with 16 clinics in southeastern New Mexico, discusses the hospital’s initiatives and challenges as a rural healthcare provider. Jimenez talks about going from many EMRs to standardizing on TruBridge; a recently completed on-premise data center; and how they are inte…
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Strategies for Addressing the Data Quality Component of Your EHR Migration
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Data quality is a huge issue in healthcare – and the impacts of it will continue to grow as that data is increasingly relied upon with advances in automation & AI. It's so big, yet it is often not addressed in a planned way. Sometimes -- such as when an organization is migrating from one EHR to another, or extending its EHR to a newly acquired enti…
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Ep 141 Unlocking Franchisee Potential: Insights from FranChoice Consultant Chris Bushey
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In this episode, Ryan sits down with Chris Bushey, a seasoned franchise consultant with FranChoice. Chris shares his journey into the franchising world, his approach to matching aspiring franchisees with the right opportunities, and the key factors that contribute to franchise success. Discover how Chris helps individuals navigate the complexities …
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Standardizing on One Enterprise Imaging System Yields Tremendous Benefits, Says Beverly Rosipko, Director of Radiology Informatics, University Hospitals of Cleveland
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In this interview, Beverly Rosipko, Director of Radiology Informatics at University Hospitals of Cleveland, provides insight into her role overseeing radiology informatics and enterprise imaging. She explains the scale of imaging operations across 13 regional medical centers, 40+ ambulatory locations, and her team’s responsibility for managing over…
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Clinicians Looking for External Data on Patients Frustrated With Lack of EHR Interoperability, Finds KLAS
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In this interview with healthsystemsCIO, Tommy Rowley, Senior Director of Customer Insights at KLAS, discusses the findings of the report “EHR Interoperability 2024: Clinician Needs Still Not Being Met.” Despite advancements, many clinicians still feel they are not receiving the necessary data to provide optimal patient care. Rowley highlights the …
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Analyzing the Key Options for Your Enterprise Imaging Journey
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As health systems continue to grow in size and complexity, the need for an enterprise approach to imaging becomes more acute. But while the general direction may be clear, the ultimate destination (and thus the path to get there) will look differently for everyone. That's because no one is starting from a blank slate (not to mention a blank check) …
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Ep 140 Defining "Prosperneurship": Breaking Limiting Beliefs for Growth with Christopher Salem
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In this episode, I sit down with Christopher Salem, an accomplished CEO, keynote speaker, and author, to dive into the world of prosperity coaching and emotional intelligence. Chris shares his insights on "Prosperneurship," breaking through limiting beliefs, and mastering the inner critic to achieve sustainable success. Whether you're an entreprene…
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Ep 139 How Running Your Own Business Could be your Path to Happiness with Denise DeTomasso
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In this episode, I sit down with Denise DeTommaso, a leadership expert and coach from The Entrepreneur's Source. Denise offers valuable insights on the opportunities available for individuals who have been downsized, laid off, or are feeling sidelined in the workforce due to age or other circumstances. Joining us live from Phoenix, AZ, Denise is at…
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Ability to Hit Timelines Key Factor in Satisfaction With Data Archiving Vendors, Finds KLAS
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In this insightful interview, Anthony Guerra, Founder and Editor-in-Chief of healthsystemsCIO, sits down with Tyson Blauer, Research Director at KLAS, to discuss KLAS’ latest report on Data Archiving 2024: Examining the Complexity and Content of Archive Deployment. Blauer shares his expertise on the evolving landscape of data archiving, particularl…
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Ep 138 Lessons on Leadership, Tenacity, and Vision with "Undercover Boss" Stephen J. Cloobeck
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In this episode, Ryan sits down with Stephen Cloobeck, a visionary leader in the hospitality industry and former CEO of Diamond Resorts. Stephen shares his journey of building a global business empire, his passion for philanthropy, and the leadership principles that have guided his success. With a mix of insightful business advice and questions, th…
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Ep 137 Cybersecurity Basics and Protecting your Business with Asal Gibson of Cyroot
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In this episode, I sit down with Asal Gibson, the visionary behind Cyroot, a cutting-edge cybersecurity company. Asal shares insights into the current state of cybersecurity, the biggest threats businesses face, and how Cyroot is working to stay ahead of the curve. We explore the role of AI in cybersecurity, discuss practical steps businesses can t…
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Ep 136 Andrew Sternburg returns to talk about how he is helping emerging brands grow and develop
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On episode #136 I'm excited to welcome back my first-ever repeat guest, Andrew Sternburg, as we dive into his latest venture, Franchisor Advisory Partners. With over 30 years of experience in the franchising world—starting with the iconic Dunkin’ Donuts and later joining Gong Cha Bubble Tea—Andy brings a depth of industry knowledge that few can mat…
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An Enterprise Imaging Journey Starts With Defining Your True North, Then Throwing in a Helping of Flexibility, says Hartford HealthCare Chief Clinical Innovation Officer & Chief Medical Informatics Officer ...
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In a recent interview with healthsystemsCIO, Dr. Barry Stein, Chief Clinical Innovation Officer and Chief Medical Informatics Officer at Hartford HealthCare, shared insights into the organization’s enterprise imaging strategy. Dr. Stein and Anthony discuss: How Hartford is streamlining access to patient images across their vast network, and how Epi…
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Ep 135 Mastering a Franchisor Tech Strategy with CIO Marina O'Rourke with Tsource
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Join me as I sit down with Marina O'Rourke, a visionary leader in the franchise tech industry with vast experience in digital transformation and product management. In this episode, Marina shares her journey to becoming a CIO, the challenges and opportunities of leading large-scale digital initiatives, and her vision for the future of technology. W…
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Ep 134 Franchise Matchmaking: Kelly Amshoff on Finding the Right Fit
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In this episode, we dive into the world of franchise consulting with Kelly Amshoff, an experienced consultant with FranChoice. Kelly discusses her personalized approach to helping aspiring entrepreneurs find the perfect franchise opportunity that aligns with their goals, lifestyle, and investment level. Learn how Kelly’s expertise guides people thr…
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New RTLS Use Case of Staff Duress Joins Old Standard of Asset Tracking, Say KLAS Researchers
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In this interview, Anthony Guerra, Founder and Editor-in-Chief of healthsystemsCIO, sits down with Don Seamons, Research Director for Patient Accounting & RTLS at KLAS, and Dallin Seely, Insights Manager at KLAS, to delve into the dynamic world of Real-Time Location Systems (RTLS) in healthcare. With technology constantly evolving, Anthony explores…
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Ep 133 Mastering Modern Public Relations: Insights from Aquila Mendez-Valdez of HIT PR
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In this episode, we dive into the world of public relations with Aquila Mendez-Valdez, founder of Haute in Texas (HIT PR). Aquila shares her journey from conceptualizing her PR agency to building a successful brand known for its innovative strategies with franchisors. We explore the integration of digital marketing with traditional PR, the importan…
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Enterprise Imaging Helps Decrease the Cognitive Burden, Says Rob Bart, MD, CMIO, UPMC
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In this interview with healthsystemCIO, Dr. Rob Bart, CMIO at UPMC, discusses the challenges and opportunities of moving towards an enterprise imaging environment. UPMC’s strategy involves consolidating various PACS, and then moving those images to a Vendor Neutral Archive (VNA) to ensure they’re readily available for patient care. While the techno…
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Ep 132 Choosing the Right Franchise: Lessons from Franchise Pro Matt Frentheway
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In this episode, we dive deep into the world of franchising with Matt Frentheway, the driving force behind Learn2Franchise.com. Matt is passionate about helping aspiring entrepreneurs navigate the often confusing franchise landscape. Whether you’re curious about becoming a franchise owner or looking to expand your business portfolio, Matt’s insight…
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Road to Digital Pathology Smoother with Enterprise IT Partnership: An In-Depth Discussion with Mustafa Yousif, MD, Director of Digital Pathology, Michigan Medicine
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Welcome to healthsystemCIO’s interview with Dr. Mustafa Yousif, Director of Digital Pathology, and Assistant Professor in the Department of Pathology, at Michigan Medicine. Dr. Yousif has been at the forefront of a groundbreaking digital transformation in pathology at Michigan Medicine, leading efforts to implement a comprehensive digital pathology…
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Ep 131 How Tip Top K9 Became the "Top Dog" in Dog Training Franchises
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On episode #131, I sit down with the founder of Tip Top K9 Mr. Ryan Wimpey, one of the fastest-growing dog training franchises in the nation. With a proven track record of turning unruly pups into well-behaved companions, Tip Top K9 has developed a unique approach that blends industry-leading training methods with strong business principles. We div…
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Understanding Availability of Consulting Resources is Critical in Workday ERP Implementation Plan, Says Zafar Chaudry, MD, SVP, Chief Digital & Information Officer, Seattle Children’s
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Welcome to healthsystemCIO’s interview with Dr. Zafar Chaudry, Senior Vice President and Chief Digital and Information Officer at Seattle Children’s. In this conversation, we dive into Seattle Children’s journey to modernize their ERP system, exploring the rationale behind this transformation, the decision-making process that led to choosing Workda…
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KLAS Report Finds Picking the Right Implementation Partner Takes Time & Planning
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In a recent interview with Anthony Guerra of healthsystemCIO, Kaleb Harris, Research Director at KLAS, discusses the importance of selecting the right partner for go-live support. Harris emphasizes the critical role that consulting services play in ensuring successful EHR activations, particularly in high-stakes environments involving major vendors…
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Ep 130 Dr. Jake Baker and I Discuss The Health Threat Living Inside Us
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Join us for an enlightening conversation with Dr. Jake Baker, a seasoned media professional, entrepreneur, and academic with a remarkable career that spans decades. Dr. Baker, who holds doctorates in both Divinity and Ministry, has spent over 35 years as the voice behind "The Baker Report," a radio program that delves into history, prophecy, and cu…
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Exploring Opportunities for IT to Help the Enterprise Reduce Costs, Increase Value & Improve Margins
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Health systems are struggling with major financial headwinds that have shrunk already thin operating margins. IT can and must take a multi-pronged approach to help organizations pursue the Quadruple Aim -- reducing costs, improving population health and patient experience, and improving team well-being. First off, IT must look internally at its own…
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Cybersecurity, Telemedicine & AI Some Key Items on CHIME’s Policy Watchlist
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CHIME’s policy wonks are reveling in the details of healthcare IT-related regulations and laws (all in varying stages of promulgation) so you don’t have to; that’s the message from the organization’s VP of Public Policy Mari Savickis. But what she does need from members is the willingness to keep CHIME up to date on just […] Source: Cybersecurity, …
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Helping the Help Desk Fend off the Latest Wave of Cyberattacks
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Help desks are being inundated with cyberattacks, most of which are parried, a few of which find their mark, but all of which impact productivity and service. Why? Because agents on high alert must take more time to verify identity before they can even listen to a complaint. So what's a health system to do? What policies can CIOs and CISOs put in p…
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KLAS Looks at Vendors Aiming to Help Clinicians Get the Most of of their EHRs
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There’s a ton of information in the EHR, but if clinicians have to spend their precious time digging around for it, the benefits can be lost. KLAS recently decided to take a look at a set of vendors focused on making it easier to surface such data. In this interview with healthsystemsCIO, Jackson Tate, Research […] Source: KLAS Looks at Vendors Aim…
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Partner Perspective: Clear Roles of Responsibility & Constant Communication Keys to Staying Abreast of Dizzying Privacy Landscape
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Health system executives are faced with a dizzying kaleidoscope of constantly evolving privacy regulations, making compliance a full time job that spans multiple roles. In this interview with healthsystemCIO Founder & Editor-in-Chief Anthony Guerra, Teresa Burns, Director of Privacy Operations and Privacy Officer with Protenus, suggests strategies …
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Ep 129 Rebounding From Job Loss or Career Changes with Coach, Jeff Schneck
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Join me on episode #129 as I sit down with Jeff Schneck, a seasoned career coach (with The Entrepreneur's Source) sharing a wealth of experience and knowledge in guiding professionals through career transitions and job searches. Jeff shares his top strategies for unlocking career potential, navigating challenging job markets, and considering busine…
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Q&A with Anika Gardenhire, CDIO, Ardent Health Services: “Innovation Doesn’t Need to Be Flashy.”
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“As we understand the things we want to do from a front-end perspective, the backend becomes mission critical,” said Anika Gardenhire of Ardent Health Services. In this interview, she talks about the importance of a solid infrastructure – especially with AI initiatives, her leadership philosophy, and the true goal of innovation. Source: Q&A with An…
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How IT Departments Can Battle Clinician Burnout with Presence, Transparency & Action
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Considering doctors and nurses constitute the lifeblood of a health system — and any workforce report will show they are in short supply — it follows that they must be treated with the proper support and care. So when other reports come out revealing many are struggling with burnout, healthcare executives must ask why, and look to ameliorate any pa…
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Q&A with Health First VP and CIO Michael Carr: “Don’t Create Roadblocks.”
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For CIOs, perhaps the most important objective is to provide a great experience for clinicians “without overloading on technology,” according to Michael Carr. In this interview, he talked about the bold initiatives at Health First that he hopes will move the organization toward that goal, and what it means to be a high-reliability organization. Sou…
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