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Hosted by Yuriy Margolin of Moving Sales Professionals. A 100% US-based Call Center for the Moving Industry. Booking moves and providing customer service since 2018. Over 20 years of Moving Industry Experience, with all lead sources, all CRMs, and book residential/commercial, local, and long distance moves. We hire, train in-house, and have sales professionals ready to fill up your calendar as soon as today. More than just a Call Center, we work with new and experienced owners to provide ind ...
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Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.
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English for Custmer Service Podcast

English for Customer Service Podcast

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This is the best Podcast to get started with English for Call Centers and Customer Service for students of English as a Second Language. Practice your listening and speaking. Learn Call Center Soft Skills and Vocabulary. Learn Customer Service skills: Empathy, Troubleshooting Soft Skills and others. Practice active listening, Call center Role plays, empathy scripts, sales role plays, grammar and vocabulary.
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The SuperOffice podcast

Hans Christian Grønsleth

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The SuperOffice podcast. Created with a passion for people who love sales, marketing, and customer service. We give you stories from the inside and outside of the SuperOffice community. Season 2 in English.
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In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question "What is Customer service" by saying that it is about "exceeding" the expectations of the client, not just "satisfying" them. For more written content on this topic, visit: https://learnforfree.biz/category/english/customer-service/ Learn For Free podcast series produced , managed and distributed by https://allsuper. ...
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Greg Hoover, with 40 plus years as a moving industry executive and 22 years of various experience with van lines, currently a principal consultant at Third…
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In this episode of Getting to Aha!, Darshan Mehta connects with Stephen Phillips, Founder and CEO of Zappi, an agile consumer insight platform. Join them as they explore the transformative impact of artificial intelligence (AI) on market research. Stephen shares his journey from the early 1990s to leading innovative consumer insights solutions, emp…
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Learn about subscription-based business models and how end-to-end quote-to-cash solutions are transforming the industry. SAP offers a quote-to-cash Software-as-a-Service solution for which it has recently been named leader by Gartner in their Magic Quadrant for Recurring Billing Solutions. Join us in this episode of the Inside SAP S/4HANA Cloud pod…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Travis Benoit and Jacob with WeMove.AI. https://wemove.ai/ Are you a proud owner of a moving company? Are you struggling to find a reliable sales represent…
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In this Greatest Hits episode of Getting to Aha!, Darshan Mehta revisits his conversation with Nikhil Jain, Co-Founder of Mealawe, to discuss three integral lessons learned during his entrepreneurial journey, the long-term benefits of curiosity, and the lengthy yet worthwhile process of finding new chefs and kitchens. Nikhil Jain is the Co-Founder …
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Nate Becker, with Higher Ground Moving. https://www.highergroundmoving.com/ Are you a proud owner of a moving company? Are you struggling to find a reliabl…
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https://traffic.libsyn.com/secure/bizpod/BEN58-Hiring-Trends.mp3 In this Business English News lesson on recent hiring trends, we look at business English vocabulary related to human resources and recruitment. The world of HR is radically different than it was just five years ago. Today, we’re seeing unprecedented movement in the workforce. And as …
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In this episode of Getting to Aha!, Darshan Mehta is joined by Benjamin Moróne, founder of Zabota. Join them as they discuss building a local brand, how to hire for success, and AI’s potential role in recruitment. Benjamin Moróne is the founder of Zabota, a recruitment firm that connects businesses with pre-vetted, English-speaking talent from East…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Drewbie Wilson, owner of Call The Damn Leads. https://callthedamnleads.com/ Are you a proud owner of a moving company? Are you struggling to find a reliabl…
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Welcome to this Greatest Hits episode of Getting to Aha! Let’s relive Darshan’s conversation with Dan Fleetwood, President of Research and Insights at QuestionPro. Join them as Dan Fleetwood shares key moments from his career journey, offering insights into optimizing online survey responses and the role of online communities in market research. Th…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Evan Busch, with Wisetack. https://www.wisetack.com/ Are you a proud owner of a moving company? Are you struggling to find a reliable sales representative …
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https://traffic.libsyn.com/secure/bizpod/BEP037c-Presentations-QA-2.mp3 Welcome back to Business English Pod for the second part of our lesson on English for presentations and handling a question and answer session at the end of a presentation. Presentations can be stressful. Speaking in front of the public, or even just your colleagues, makes even…
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In this episode of @Getting to Aha!, @Darshan Mehta is joined by @Gitesh Dubal, Founder and CEO of Nova Spark Ventures. They explore the significance of curiosity in fostering meaningful conversations, the challenges of extracting actionable insights from data, and the critical need for understanding the patient journey in healthcare marketing. Git…
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Join the journey of Felina’s transition from SAP Business ByDesign to SAP S/4HANA Cloud Public Edition with the partner Snap. Hear firsthand experiences and lessons that ensure a smooth ERP transition. In this episode of Inside SAP S/4HANA Cloud, we revisit the journey of Felina‘s transition from SAP Business by Design to SAP S/4HANA Cloud Public E…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Bryan Hayes, founder of ElevateXsales, for a second time. https://elevatexsales.com https://www.linkedin.com/in/bryan-hayes1 Are you a proud owner of a mov…
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In this Greatest Hits episode of Getting to Aha!, host Darshan Mehta is joined by Gil Eyal, the Head of Marketing and Innovation at Silverstein Properties. Their conversation delves into Gil’s transformative “aha!” moments, contrasting influencer marketing with celebrity endorsements, avoiding common pitfalls in celebrity endorsements, and highligh…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Ellis Ishee, with Black Tie Moving, for a second time. Black Tie Moving Companyhttps://www.blacktiemoving.comBlack Tie Moving Are you a proud owner of a mo…
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https://traffic.libsyn.com/secure/bizpod/BEP036c-Presentations-QA-1.mp3 Welcome back to Business English Pod for today’s lesson on how to deal with the question and answer session at the end of a presentation in English. A presentation can be planned, organized, scripted, and rehearsed. But that’s simply not possible with the questions you might ge…
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In this episode of Getting to Aha!, Darshan Mehta is joined by @Marc Kerachsky, CMO of AMC Health. Marc has over 32 years of experience in healthcare. Join them as they discuss the power of storytelling in organizations and how it can build trust, improve communication, and foster empathy within teams. Marc shares his journey and aha moments, empha…
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Explore two-tier ERP for large enterprises, learn integration strategies, and optimize your resource planning with SAP S/4HANA Cloud Public Edition. In this episode of Inside SAP S/4HANA Cloud, host Fernanda Rodrigues explores the Two-Tier ERP with SAP S/4HANA Cloud Public Edition. Joined by SAP Experts Kangkana Deb and Chandrashekhar Tipre, the di…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Eli the Dispatch Assassin. Are you a proud owner of a moving company? Are you struggling to find a reliable sales representative to boost your business? Wo…
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In this Greatest Hits episode of Getting to Aha!, Darshan talks with John Zogby, Senior Partner at John Zogby Strategies, a marketing and political consulting firm offering opinion research services. John has served as an election analyst for networks like ABC Australia, BBC, CBC, and NBC News. Together, they explore how John became involved in pol…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Max Luckes, with A. Luckes and Son (Removals & Storage) in the United Kingdom. removals-swindon.co.ukhttps://www.removals-swindon.co.ukA Luckes & Son Remov…
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https://traffic.libsyn.com/secure/bizpod/360.100-Problem-Solving-2.mp3 Welcome back to the Business English Skills 360 podcast as we continue our look at problem-solving. In this lesson, we’ll focus on the process of solving problems. As we talked about in our last lesson, the first step in problem-solving is analysis. This means gathering all the …
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In this episode of Getting to Aha!, Darshan Mehta is joined by Rick Denton, Managing Principal at EX4CX. Join them as they discuss how businesses can improve customer experience by leveraging feedback and data, the importance of combining process improvement with a customer-centric approach, and the alignment of customer experience (CX) efforts wit…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Matthew C, with Pink Zebra Moving. Pink Zebra Movinghttps://pinkzebramoving.comBest Moving Companies | Pink Zebra Moving: Your Trusted Choice Are you a pro…
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In this ‘Greatest Hits’ episode of Getting to Aha!, host Darshan Mehta is joined by Stephen Griffiths, Director of Insights & Strategy at Post Consumer Brands. You’ll learn why, when gathering data, you must strike a balance between qualitative and quantitative data, get the lowdown on why insights need to be broader than just market research, and …
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing David Wagner, with Headband Movers with over 10 years of experience in the moving industry. Headband Movershttps://www.headband.bizHeadband Movers: Local M…
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https://traffic.libsyn.com/secure/bizpod/360.99-Problem-Solving-1.mp3 Welcome back to the Business English Skills 360 podcast as we look at solving problems. In this lesson, we’ll focus on the skills you need to solve problems. Problems are an unavoidable part of life and work, and in business, your ability to solve them is critical. Fortunately, p…
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In this episode of Getting to Aha!, Darshan Mehta is joined by Millie Tadewaldt, the founder and CEO of Brilliant. Join them as they discuss personalized corporate gifting, the need for technology in the gifting process, and the measurement of ROI. Millie Tadewaldt is the founder and CEO of Brilliant, a company specializing in personalized corporat…
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Dwyght Mack for a second time, with Mack’s Moving Training. https://www.macksmovingtraining.com https://youtube.com/@macksmovingtraining7888?si=3cRaXZXJ2lA…
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In this ‘Greatest Hits’ episode of Getting to Aha!, host Darshan Mehta is joined by Andrew Custage, Senior Director and Head of Insights at Medallia Market Research. Join them as they discuss striking a balance between qualitative and quantitative data, customizing survey questions, and differentiating between active customers and inactive customer…
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