Practice Management Nuggets is a weekly interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics help managers implement, maintain, or improve business and practice administration so that health care providers can focus on providing quality health care services. Hosted by Jean Eaton, your Practice Management Mentor, of Information Managers Ltd.
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5 Strategies for Writing Engaging Social Media Posts for your Practice with Guest Expert Kayla Das
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Are you a new clinic owner and wondering if social media marketing is for you? Maybe you have been dabbling into social media marketing but now you are feeling overwhelmed? Or, maybe you have an established social media presence but you want to learn new ways to get social media engagement. In this Episode #109 of the Practice Management Nuggets Po…
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Do you feel that you are “unlucky” when making hiring decisions? Have you ever hired someone and then within a few days realized that this isn’t the right fit? Would you like to avoid common hiring mistakes? Would you like some tips on how to improve your hiring process? Hiring the right person for the job is one of the biggest tasks for a manager.…
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Cybersecurity In Your Privacy Impact Assessment
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How To Include Cybersecurity In Your Privacy Impact Assessment Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years. Remote working and using cloud hosted services forced healthcare practices to change, or at least re-examine, their cybersecurity practices and protocols. According to C…
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How Virtual Office Medical Administration Services Can Help Your Healthcare Practice
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Have you ever said, If only our referral backlog was caught up, our incoming faxes were sorted, our billing team was more confident someone could help with the incoming phone calls during our busiest hours or lunch hour then you want to listen to our episode today how virtual medical office assistants and receptionists can help your healthcare prac…
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Managing Employees When They Make Mistakes - Addressing Employee Performance
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Have you ever had an employee who has made a mistake and now you’re scrambling about what to do next? Your business needs a set of reasonable rules and guidelines for employees to follow. This helps to create a safe and respectful workplace and protect the privacy rights of your patients and employees. Your healthcare practice should have a written…
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Build Your Authority, Appeal, and Profit as an Author
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In this episode #104 of the Practice Management Nuggets Podcast, Lind Stirling will walk you through some of the essentials for creating a profitable book that represents you well. Would you like to help family members of your patients to be better prepared to support your patient after treatments? Would you like to coach your patients in between i…
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Lessons From The Babylon Telus Health OIPC Investigation Report
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You've probably heard about the Office of the Information and Privacy Commissioner (OIPC) investigation report into Babylon Health. The investigation report provides privacy guidance for vendors of virtual health solutions and the healthcare providers who use the digital health solutions. This is a great demonstration on why it is so important to e…
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5 Critical Things Healthcare Practitioners Need To Have A Profitable Business
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In the latest episode of Practice Management Nuggets Podcast, Tammy Hyska shares her expert tips on 5 Critical Things Healthcare Practitioners Need To Have A Profitable Business. Are you excited to start your chiropractic, medical, or dental practice, but don’t have a plan to make it profitable business? Have you been in business for a while, but d…
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How To Build a Legal Foundation For Your Healthcare Practice | Episode #101
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In the latest episode of Practice Management Nuggets Podcast, Corrinne Boudreau shares her expert tips on How To Build a Legal Foundation For Your Healthcare Practice. Have you ever wanted to open your own healthcare practice, but you don’t have a business background? Have you ever thought about calling a lawyer for business advice, but you were af…
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What’s New In Cybersecurity In Healthcare | Episode #100
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What has been happening lately in cybersecurity in healthcare? Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you! …
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5 Steps to Prevent Employee Snooping
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Healthcare Employers, Privacy Officers Need To Prevent Employee Snooping Human curiosity, interpersonal conflicts, shaming or bullying or financial gains are common motivators for snooping. We seem to be hard-wired to want to peek into someone else’s personal and private information. Snooping is a violation of trust between our patients and the hea…
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Table-Top Privacy Breach Fire Drill
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Use Table-Top Privacy Breach Fire Drills to Protect Your Practice Healthcare providers, owners, and privacy officers hear about big privacy breaches on the news and hope it won’t happen to them. It keeps them up at night...because they know that properly preventing or managing a privacy breach is critical to the continued success of their business!…
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You might need to amend your PIA if you want to: add a new digital health app or patient portal to make it easier for patients to book appointments with you, or get access to Alberta Netcare Portal, or the CII or CPAR projects, expedited Netcare Privacy Impact Assessment, use the internet to get telehealth on-line consultations for your patients, u…
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Who Is Doing The Recalls In Your Dental Practice?
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If you have an appointment schedule with a lot of openings, you might need a patient recall program. If you don't have many recall appointments in your schedule, you might need a patient recall program. If you want to add additional or your first dental hygienist, you might need a patient recall program. If you have patients that haven't seen you f…
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Why Medical Practices Will Have to Offer Telemedicine in the Future to Compete | Episode #095
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When a practice has an efficient processes in-office practice is streamlined, then you ready to embark to see patients with telemedicine. The COVID-19 pandemic is the catalyst for growth in telemedicine. Dr. Michael Greiwe, M.D. practicing orthopaedic surgeon with OrthoCincy and the founder of the OrthoLive and SpringHealthLive telemedicine platfor…
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Healthcare providers and clinic managers have three common myths about EMR user monitoring auditing. Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything Myth #2 – I don’t have to audit my users – I know them Myth #3 – I won’t have to worry about this until I have a breach Rob Pruter, the Use…
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How To Keep Privacy Awareness Top Of Mind
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Recently, I was asked about what privacy awareness training can you do at the clinic to keep privacy awareness top of mind. How do you keep Privacy Awareness top-of-mind in your practice? As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. If you don’t provide the traini…
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Are you a clinic manager or healthcare provider who wants to build your network and re-fresh your professional connections so that you are better prepared for your next career move or, maybe, start or build your own business? You have heard that LinkedIn is THE place to grow your career and your professional presence But you are wondering what the …
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Merging Your Healthcare Practice – PIA Considerations | Episode #091
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Mergers and acquisitions and closing and consolidating are activities that healthcare practices undertake at various times in the life cycle of a business. There are many reasons why a practice may consider buying or acquiring an existing healthcare practice. You might be expanding your practice to rapidly expand the scope of your services, locatio…
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Close, Move, Merge Your Practice |Episode #090
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Closing or moving a healthcare provider practice takes co-ordination, patience, communication, and documentation. Once you have made the big decision about closing, moving, or merging your practice and have a general idea about the next step for you, your practice, your employees, and your patient and business records you need to plan the continued…
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Remote Working Privacy Breach Pain Prevention | Episode #089
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Have some of your employees been working remotely during COVID-19? If schools re-open with children attending alternate days, will your employees continue to work from homes on alternate days? Do the social distancing guidelines for re-opening suddenly limit the number of employees who can work out of your current space? Or, are you considering cha…
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Each healthcare practice has been impacted by the COVID-19 pandemic. This is certainly a disruption to our business continuity and a risk to privacy and security of patient, employee, and business information. Each custodian and healthcare provider must maintain a written record of safeguards that have been implemented during the pandemic, ensure t…
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What Healthcare Providers Need To Know About Computer Security And Standards | Episode #087
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Are you a healthcare provider who needs to hire information technology or business support services - but don't know what questions to ask? Are you a vendor who works with healthcare or dental practices and need to better understand your responsibilities to keep your clients regulations compliant and your business disaster-free? In this podcast epi…
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Risk Analysis - Remote Working and Virtual Health | Episode #086
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Is Remote Working A Good Choice For Your Healthcare Practice? In our healthcare practices, we have policies and procedures to identify the reasonable safeguards we need take to protect personal and health information entrusted to us. But when employees complete their roles off-site, due to personal circumstances or to ensure business continuity in …
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What Healthcare Practices Should Know About Vendor Vetting And Accountability | Episode #085
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Subscribe: itunes | Email | Stitcher | RadioPlayer | Are you a healthcare provider who needs to hire information technology or business support services – but don’t know what questions to ask? Are you a vendor who works with healthcare or dental practices and need to better understand your responsibilities to keep your clients regulations compliant…
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