Techie & the Biz is a podcast series that explains and simplifies business technology, how it’s changing and how it can help your organization. Hosts Max and Erika Silber discuss with experts a wide range of business technologies from Microsoft Teams and Mobile tech to AI, IoT, SD-WAN and SASE network security – in a (mostly) serious manner (except when it’s not) befitting a business podcast (to real people).
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Channel Futures is a leading source of analysis, commentary, research, market insight, information and news in the technology and telecommunications space. The Coffee with Craig and James podcast features interviews with big names in the indirect sales channel, along with a unique brand of humor thrown in.
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Coffee with Craig and James Episode 141: MetTel, Low-Earth Orbit Satellites
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Low-Earth orbit satellite internet is becoming increasingly popular not only as a backup to fiber and other connectivity technology, but improvements in latency are making it the right option for some businesses, particularly in rural areas. Further consider that the future is bright for LEO satellites.Craig and James wanted to learn more about the…
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Coffee with Craig & James Episode 142: IBM's Kate Woolley
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IBM just rolled out its first partner program specifically designed for managed service providers.That makes it a great time for Craig and James to catch up with IBM Ecosystem GM Kate Woolley to get not only the full scoop on the new program, but also the channel's AI opportunities with the company, its relationship with the hyperscalers, and more.…
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Coffee with Craig and James Episode 140: Telarus, Adaptiv Networks
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James is back from his trip to the Telarus Partner Summit in Nashville, Tennessee.So it only makes sense that this edition of the Channel Futures podcast, Coffee with Craig and James, features a couple of highlights from the event: James' interviews with Telarus' chief marketing officer and the CEO of Adaptiv Networks, a Telarus partner.(There are …
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Coffee with Craig and James Episode 139: Kaseya's Fred Voccola
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In this episode of the Channel Futures podcast, Craig and James sit down with Fred Voccola, the outspoken CEO of Kaseya, the IT management software giant.The guys learn all about the success of the recently launched Kaseya 365 subscription service for MSPs and get some advice for managed service providers ahead of Voccola's appearance at the MSP Su…
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Coffee with Craig and James Episode 138: Broadcom-VMware
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What does the future hold for channel partners who find themselves in a state of flux following Broadcom's acquisition of VMware? Craig and James welcome industry experts from Telarus and MSP KeyStone Solutions to offer their guidance.Plus, a preview of the 2024 MSP 501 list, some big industry-event content coming to the Channel Futures website, an…
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Coffee with Craig and James Episode 137: Nerdio, Desktop-as-a-Service
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Nerdio CEO Vadim Vladimirskiy joins Craig and James to talk desktop as a service and the direction his company is headed this year.Oleh Channel Futures
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Hermès CIO Charts the Evolution of Retail IT | Techie & the Biz
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On Episode 9 of Techie and the Biz with hosts Erika Silber and Max Silber of MetTel, guest Ken Feyder, CIO, Hermès Americas, discusses the evolution of retail IT and how omnichannel shopping is keeping the store relevant it is keeping
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Coffee with Craig and James Episode 136: ScanSource 'NewCo'
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In this episode of the Channel Futures podcast, we talk to Channel Acuity's Cary Tengler and Onward Communications' Tricia Ward about the ramifications of ScanSource's announcement that it will start a customer-facing agency that works alongside Intelisys, its tech services distributor business.Oleh Channel Futures
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Coffee with Craig and James Episode 135: Canalys' Jay McBain
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The guys welcome esteemed channel analyst, Jay McBain of Canalys, now a colleague of Craig and James, to the podcast. He offers a great take on artificial intelligence in the channel, Broadcom's acquisition of VMware, and previews some of his many sessions at the upcoming Channel Partners Conference & Expo.…
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Coffee with Craig and James Episode 134: MSP 501 with Omdia
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The latest Channel Futures podcast takes a deep dive into what you need to know for this year's MSP 501, the largest and most comprehensive survey of managed service providers worldwide.Debbie Kane with the Omdia Channel Research & Consulting Practice joins Craig and James to discuss reasons for applying, as well as changes to the 2024 application …
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Coffee with Craig and James Episode No. 133: Channel Marketing Association
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The Channel Futures podcast welcomes Amy Bailey and Kathryn Rose of the Channel Marketing Association. Plus, the latest editions to the Channel Partners Conference & Expo agenda.And the guys play a game of Family Feud. There's actually a tie-in!Go here to take the Channel Marketing Association's salary survey before it closes!: https://form.jotform…
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Coffee with Craig and James Episode 132: Opkalla
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Craig and James sit down with Opkalla's Keith Hawley to learn more about the channel partner's business model, how to talk with customers about artificial intelligence, and much more.Plus, we preview some big changes to the upcoming Channel Partners Conference & Expo, March 11-14, in Las Vegas.Oleh Channel Futures
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Coffee with Craig and James Episode 131: Ziro, 2023 in Review
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The Channel Futures podcast wraps the year with a look back at the biggest stories in 2023 as well as the most memorable moments from Coffee with Craig and James from the past 12 months.The guys also welcome Steven Karachinsky, CEO of Ziro, a company that truly defines "channel convergence" in the way it straddles both sides of the indirect sales c…
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How Samsung Secures the Mobile Workforce
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Samsung Sales Engineering Director HyunJun Jung joins Max and Erica to discuss the evolution of endpoint protection and how Samsung has prioritized security for the mobile workforce against a wide range of threats.
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Coffee with Craig and James Episode 130: Bridgepointe Tech Summit
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Bridgepointe Technologies is doing things a little differently in the channel, the company's co-founders told Channel Futures at this month's Bridgepointe Tech Summit.Bridgepointe has been growing both organically and through acquisition. In fact, at this fall's Bridgepointe Tech Summit, attendance doubled over last year.One of those attendees was …
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Coffee with Craig and James Episode 129: ZLH Enterprises
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Parents often are flattered when a child follows in their footsteps. But it doesn't happen very often in the channel. That's why ZLH Enterprises is such an interesting case study.Craig and James caught up with Zina Hassel, CEO of ZLH Enterprises, and daughter Jodi, vice president at the technology advisor company, to learn what it's like to work to…
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Coffee with Craig and James Episode No. 128: Channel Partner Strategies Intelligence Service
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The most successful partner businesses don't get there by accident. A dedication to proven channel partner strategies helped them become the companies they are today.Channel Futures, its parent company, Informa Tech, and research arm Omdia, have a new, first-of-its-kind service available to the entire channel community that's poised to make a huge …
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Coffee with Craig and James Episode 127: Expereo, Movie Night
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When software-defined wide area networking broke onto the technology scene in the late 2000s, and a number of years later in the channel, few knew how much it would change the network landscape. It has gone on to become one of the industry's most preeminent technologies and a staple in channel partner portfolios.SD-WAN has only exploded since more …
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SASE & Zero Trust with Aamer Ahkter
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Aamer Ahkter, Director of Product Management for VMware SASE is the guest on this episode of Techie & the Biz podcast, hosted by MetTel VP of Mobility & IoT Max Silber. Aamer explains how SASE and Zero Trust secure enterprise communications at the employee edge. Max and Aamer discuss the impact SD-WAN has made and the new SD-WAN Mobile Client from …
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Coffee with Craig and James Episode 126: ARG
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In this edition of the Coffee with Craig and James podcast, we get the inside scoop from the guys at techology advisor ARG.ARG chief revenue officer Mike Shonholz and chief engagement officer Steve Kopp have seen a lot in their years of experience in the industry. That background has been key to pulling off some very successful acquisitions over th…
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AI expert Nina Schick is the guest of this episode of Techie & the Biz podcast, hosted by MetTel’s Max Silber. Nina discusses generative AI-created Deepfakes. Early versions could roughly mimic real people, messages and objects but now they are increasingly becoming indistinguishable from reality.Oleh MetTel
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Coffee with Craig and James Episode 125: Comcast Business' Craig Schlagbaum
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Craig Schlagbaum might very well be, as James puts it, the "O.G." of the channel. As senior vice president at Comcast Business/Masergy, he's one of the longest tenured channel executives. You could almost say he "grew up" in the channel.So we thought it would be great to pick his brain on topics ranging from his longevity, to relationships with tec…
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Coffee with Craig and James Episode 124: Palo Alto Networks
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The Channel Futures podcast duo is back after a brief hiatus due to travel, and they're welcoming Palo Alto Networks into the coffee house.Channel leader Tom Evans joins the conversation to discuss the latest cybersecurity threats, updates for Palo Alto partners and predictions for the future.Craig and James also get you caught up on final numbers …
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Coffee with Craig and James Episode 123: MartinWolf M&A Advisors, CP Expo Preview
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MartinWolf M&A Advisors founder Marty Wolf joins Craig and James this week on the popular Channel Futures podcast.Wolf offers an overview of the M&A landscape and delivers practical advice for any partner business considering selling or taking private investment. It also serves as a preview for some keynote and conference sessions that focus on mer…
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Coffee with Craig & James Episode 122: Ingram Micro, MSP 501 Special Edition
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It's MSP 501 season. The final day to apply for the biggest and best awards program in the channel is April 30. With that rapidly approaching deadline in mind, we decided to dedicate this podcast to the Channel Futures MSP 501.First, we welcome in Ginette Andre, senior marketing associate for Channel Futures and VIP liaison for the MSP 501. Ginette…
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SVP Lori Thomas elaborates on how she built the customer experience for MetTel’s top clients through her consulting organization and her focus on women in technology leadership.Oleh MetTel
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Coffee with Craig and James Episode 121: Hewlett Packard Enterprise
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The Channel Futures podcast this week welcomes in Phil Soper, North America head of channel sales at Hewlett Packard Enterprise. He gets us caught up on the HPE Partner Ready Vantage program and the company's as-a-service efforts.Craig and James also cover the networking opportunities not to miss at the upcoming Channel Partners Conference & Expo. …
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Coffee with Craig & James Episode 120: Ronnell Richards
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The Channel Partners Conference & Expo is less than two months away and Craig and James are all over it. In this episode of the podcast, you'll learn about more incredible keynotes slated for the event. CP Expo is May 1-4, at the Venetian in Las Vegas.And for a guest, we have a special treat. Ronnell Richards, sales consultant extraordinaire to the…
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Coffee with Craig and James Episode 119: Alliance of Channel Women
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A best-kept secret no more, the Alliance of Channel Women (ACW) plays a huge role in our industry. The organization promotes both established and up-and-coming channel sales professionals, including the camaraderie and mentorship to elevate their careers in what's traditionally been a male-dominated field.ACW is kicking off a spring membership driv…
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Coffee with Craig & James Episode 118: Bridgepointe Technologies
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Coffee with Craig and James, the Channel Futures podcast, welcomes Scott Kinka, chief strategy officer with Bridgepointe Technologies. Bridgepointe is truly one of the hottest companies in the channel, growing both organically and inorganically, via acquisition.The guys also give you your first taste of the keynotes and conference sessions at the u…
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Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Star
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It only took 117 episodes of the Channel Futures podcast for Craig and James to make their video debut together.In this premiere Channel Futures TV episode of Coffee with Craig and James, we welcome Cato Networks leader Frank Rauch. He was one of the biggest newsmakers of the past week, just joining the SASE provider on Jan. 10.The guys also give y…
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Coffee with Craig and James Episode 116: Nitel, Opex Technologies
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Craig and James are back to celebrate the holiday season with you, Nitel and Opex Technologies.First up is Jim Glackin, channel leader with Nitel, the next-gen technology services provider. It's been a big year for the company. The guys dig into the state of aggregation in the channel and have a conversation with Glackin about cost center vs. profi…
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In the latest segment of the Techie and The Biz podcast, MetTel’s VP of Mobility and IoT, Max Silber, and co-host Erika Silber are joined by special guest Zachary Grant, VP of Enterprise Solutions, and security expert at MetTel to break down secure access service edge (SASE). The experts dive into how SASE benefits everyday employees and consumers …
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In this episode of Techie & the Biz, hosts Max and Erika Silber explore the market trends that led to the massive adoption of Microsoft Teams. Guest Gary Gluzman, Executive Director of Product Development at MetTel, explains how Microsoft Teams has also been extended with external calling capabilities and is considered by more and more enterprises …
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In this episode of the Techie and the Biz, MetTel’s VP of Mobility and IoT, Max Silber and his wife Erika Silber explain how POTS Transformation can save customers up to 30% on their legacy landline and where these savings are coming from. What happens to your emergency phone lines when the Internet goes down? Is there a backup? Greg Herman, MetTel…
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Max Silber, MetTel’s VP of Mobility and IoT, is teaming up with his wife Erika Silber to launch Techie and the Biz, a new video podcast that examines and simplifies major business technology trends. To kick off the series, special guest Tim Hanley, MetTel’s SVP of Channel, joined Max and Erika for a live discussion on Understanding Mobile Device as…
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Coffee with Craig and James Episode No. 115: Darktrace, MSP Summit Preview Edition
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Craig and James are here to get you pumped up for this week's MSP Summit and Channel Partners Leadership Summit.The first-of-its-kind of event will bring more than 100 sponsors and exhibitors together with the partner community. The guys will break it all down, from the education to the networking.Speaking of events, it's the return of the popular …
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Coffee with Craig and James Episode No. 114: Zayo Group, Telarus Partner Summit
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The Coffee with Craig and James podcast is back with a pair of big interviews.First up is Lynn Tinney, SVP of global partners at Zayo. The company has been making big strides in the channel as of late. She tackles industry trends and the company's recent M&A. Zayo has a message to share as it really bounces back in the channel.Then, James details h…
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Coffee with Craig and James Episode No. 113: Telarus, Cisco
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The dog days of summer have arrived. So why not sit back with a cold glass of lemonade, and a Channel Futures podcast? We've got two of the biggest names in the channel -- Telarus and Cisco.Let's start with Telarus, whose summer got off to a hot start with the acquisition of TCG. What does this move hold for the future of tech distribution? James a…
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Coffee with Craig and James Episode No. 112: Bluewave, Vodia
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Craig and James beg for your forgiveness as the podcast has been on hiatus for a while. But with guests like Bluewave Technology Group and Vodia, like Die Hard 3, they are back with a vengeance.Well-known channel figures Curt Allen and Eric Brooker are new to Bluewave, but not the channel. These gents talk with the guys about the unique business mo…
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Coffee with Craig and James Episode No. 111: Adaptiv Advisors, CP Expo Pre-Show Edition
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The guys are back with their second pre-show edition of the podcast in the past five months. That's because the Channel Partners Conference & Expo is just a week away!Craig and James will break down some of the biggest can't-miss events of the show; plus, speaking of CP Expo, James will present an entertaining review of some beloved channel event s…
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Coffee with Craig and James Episode No. 110: Ingram Micro, Awards-Palooza
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It's a "blockbuster" new episode of the Channel Futures podcast in more ways than one.This edition of Coffee with Craig and James focuses on the huge awards programs that Channel Futures offers. For instance, the massive MSP 501, the world's largest and most comprehensive survey of managed service providers worldwide. The application recently opene…
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Coffee with Craig and James Episode 109: Spectrum Enterprise
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Cable takes center stage in this episode as the guys sit down with the Spectrum Enterprise channel chief.Did you know how core cybersecurity is to Spectrum's business? Michelle Kadlacek, vice president and channel chief at Spectrum, shares a story about bailing out a school that had an issue with an "overachieving" student who decided to challenge …
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Coffee with Craig and James Episode No. 108: Dave Dyson, IntelePeer
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The podcast is back for a new year! Craig and James are going even bigger with the guests this year.First up is Dave Dyson, CEO of Eclipse Telecom, one of the best-known agent businesses in the channel. Dyson, who never pulls punches, engages with the guys in a wide-ranging conversation. M&A? Check. Customer experience? Check? Even blockchain? You …
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Coffee with Craig and James Episode No. 107: Resourcive, Holiday Edition
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We're breaking out the Coffee with Craig and James stockings to celebrate the holidays!It's our final Channel Futures podcast of 2021, but we didn't skimp.James nabbed a big partner interview with Resourcive. This Mt. Vernon, New York-based company is working hard to employ military veterans. They also have a unique business model. While many compa…
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Coffee with Craig and James Episode No. 106: Jon Arnold, Opkalla
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Thanksgiving is here and Craig and James have an aural feast for you! Just as good as turkey, am I right?First up is our latest edition of "Where in the World is Edward Gately?" Our intrepid reporter talks with industry analyst Jon Arnold about how rampant copper retirement is impacting the channel.Later in the show, James catches up with Jim Campb…
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Coffee with Craig and James Episode 105: Avant, FBI Security, CP Expo Preview
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We're not sure we could've packed any more channel goodness into this episode of the podcast. It's the pre-show edition as we put the final touches on the Channel Partners Conference & Expo.First up, we hear from one of the speakers at the show, John Iannarelli, retired FBI special agent. He's going to take us inside the mind of a cybercriminal. Fu…
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Coffee with Craig and James Episode No. 104: PlanetOne, Dell Expert Network
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It's been a busy few weeks for Craig and James who are prepping for the Channel Partners Conference & Expo. As usual, CP Expo is front and center on their podcast agenda. The guys outline some of the big sessions you won't want to miss.But the guests once again bring the heat. Father and son team Ted and Jake Schuman of PlanetOne describe a new too…
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Coffee with Craig and James Episode No. 103: Lumen & the Agent Perspective
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Craig and James are back with a vengeance after a bit of a summer vacation. And they return with some powerhouse guests.First up is Dave Young, new channel chief at Lumen. He talks about how partners might be impacted by the company's huge ILEC sale. It was one of the biggest news stories of the summer. You'll also get insight into new initiatives …
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Coffee with Craig and James Episode No. 102: Telarus, Citrix
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A couple of more great guests as Telarus CEO Adam Edwards and Marc Monday of Citrix join the show.First up is Edwards. Craig was on the road at the Telarus Partner Summit last week, catching up with him at one of the channel's biggest live events since the pandemic began. We discuss the growth of the service distributor's partners over the past yea…
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