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fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!
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What We Cover In This Episode: News with Nick and 5 lifestyle changes that can improve your health and happiness by up to 57 percent [0:54] How Nick defines “specialization” as it pertains to the boutique fitness industry [3:18] What Megan sees trending in the industry as far as specialization goes [4:34] A look at how clients have opened themselve…
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What We Cover In This Episode: Epifany’s integration with fitDEGREE and how it works to get you the best info to build your surveys [3:55] The way it works with clients who understand the importance of opening lines of communication with their customers [6:25] What types of questions and information can be leveraged by using Epifany [8:54] A look a…
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What We Cover In This Episode: News with Nick and a look at Amazon’s healthcare journey [0:47] Our hot take of the week - does next-level technology in the boutique fitness space impede on the experience of in-class clients and members? [3:07] Thoughts on whether recording in the classroom causes uncomfortable clients and uncurated content [8:37] W…
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What We Cover In This Episode: A look at Danny’s personal journey and what’s led him to where he is today [1:36] What sets NetGym apart from other fitness platforms and the benefits you’ll see by using it alongside fitDEGREE [17:38] The direct and indirect nuances that exist when a studio uses NetGym besides their communications [23:01] How it allo…
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What We Cover In This Episode: News with Nick and a snack movement that is on the rise [0:57] Whether your price point should be earned or be determined by other factors [4:02] If the cost of instructor education will impact the cost per class [5:44] Why you need to consider your competition when crafting your pricing models [13:03] The reasons tha…
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What We Cover In This Episode: How online reviews really impact the digital presence and credibility of fitness studios [2:53] A better way for studios to get reviews organically [4:52]= Effective strategies studio owners can be using right now to bump up their Google reviews [5:49] What to do, and not do, if you get a low star rating and review on…
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What We Cover In This Episode: News with Nick and a look at “rucking” [0:43] Why front desk staff is such a vital piece for your business to thrive [5:09] What type of employee you should be looking for when hiring front desk staff [6:13] The gamble you’re taking by not having a front desk staff member [10:5] Tips on how to deal with the issue of n…
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What We Cover In This Episode: A look at what Merchynt does and the services that the platform offers [1:19] Some of the benefits local fitness studios will see from having a solid understanding of SEO [4:11] Strategies that local studios can use for keyword research [6:16] What types of content you should focus on to improve your SEO ranking [15:3…
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What We Cover In This Episode: Some big news regarding F45’s financials [1:00] The tools in fitDEGREE you can use to help maintain a successful community at your studio [3:53] How to personalize the frequency and targeting of your announcements [7:53] A few ways the friends feature can be leveraged to created engagement in your studio space [12:24]…
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What We Cover In This Episode: How feedback ties into the client journey as a support tool [3:23] The point in the client journey where you start using client feedback to gauge your client avatar [5:51] Why you need to ensure you have a proper tracking system for client outreach [8:18] Advice on outreach cadence for members [12:27] Why developing a…
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What We Cover In This Episode: A look at big moves Nike is making in the strength training equipment space [0:39] What client segmentation is and why it is so useful for studio owners looking to create personalized journeys for their members [2:42] The benefits segmentation provides when it comes to member preferences [8:00] How to work with tags a…
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What We Cover In This Episode: What is a recommended follow-up cadence and the relationship this has to sales data [2:42] Tips and tricks to modernize and automate client follow-up [11:18] How to approach using tasking automation inside your studio for your instructors and employees [15:28] The way to re-engage with cold leads [25:52] Why it’s impo…
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What We Cover In This Episode: A look at what’s new in the sports and energy drinks market [1:24] Rapid fire questions with our CTO Daniel so you can get to know him a bit better [5:57] What is happening with the exciting new spot booking feature in fitDEGREE [8:04] Things you can expect with spot booking and some of the features that will be avail…
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What We Cover In This Episode: What the transfer of trust is all about in the sales process [2:46] Ways to ensure you are able to relay customer information to the instructor [6:56] Thoughts on perfecting “prescriptions” in the studio [10:52] Tools to prepare for the three biggest objections most often faced in the sales process [17:33] How Chris f…
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What We Cover In This Episode: Introducing Lenzvu and our exciting partnership with them [0:50] Megan busts a common myth around today’s topic [3:10] Defining customer lifetime value, or “CLV” [4:53] The big reasons why calculating the lifetime value of a customer is critical in your business [6:19] The ways in which you can continue leveraging fit…
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What We Cover In This Episode: Strategies for making initial connections with a prospect as the leads start coming in [3:55] Why asking question that help you understand the prospects “Why” is key [6:42] How to set clients up for success once they step through your doors by offering the right information [11:29] Ways to implement an impactful sales…
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What We Cover In This Episode: Nick shares some exciting news on upcoming integrations we will have available soon [0:45] What is class utilization and why it is something a studio owner needs to be focusing on in order to generate more revenue [3:22] A few tools in fitDEGREE that can help studio owners learn more about this key metric [7:44] Tips …
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What We Cover In This Episode: Why it shouldn’t be all about the aesthetics when it comes to website design [2:17] The reasons that it is crucial for new fitness businesses to create an online presence before even opening [3:09] Connie’s thoughts on using “Coming Soon” signage and a landing page to create buzz before opening [5:17] Her tips for hav…
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What We Cover In This Episode: A speaking event that Nick participated in and some updates on a payment processor that integrates with fitDEGREE [2:14] Megan debunks a common myth around how to organize your tags [6:00] The filtering capabilities that come with tags now that the new suite is live [7:05] Where you can leverage the new tagging featur…
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What We Cover In This Episode: What true SEO is really about and some frequent misconceptions about SEO that exists [2:14] Key things to be aware of with your Google Business Profile [5:29] Why it’s important to get clear about your services, location and the keywords you use on your website [12:01] Tips for interweaving the keywords you want to us…
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What We Cover In This Episode: Our weekly “News With Nick” segment, including interesting stats about functional training [1:04] The initial problem we are trying to solve with the mass tagger [5:28] How you can use mass tagging to help improve your reports [8:42] A challenge for this week that you can take action as you prepare to use tagging in f…
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What We Cover In This Episode: Some common misconceptions that exist about website copy [1:36] Connie shares the top three things that make a good website [2:57] How to approach writing to connect while also leaving room for SEO importance [6:39] The significant impact SEO has on the visibility your website will have [12:23] Tips and best practices…
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What We Cover In This Episode: Our weekly “News With Nick” segment on making sleep a part of the conversation at your studio [0:52] “Myth busting with Megan” - why more tags doesn’t mean better structure [5:58] More details on conditional tagging in fitDEGREE and what preparation you can do now for this new feature [6:59] Our Quick Wins for this we…
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What We Cover In This Episode: Some of the big misconceptions around building a website that Connie sees [1:54] The problems that come from using a dated or uneditable platform [4:37] Why she says to keep away from the "free is the price for me" mentality [9:11] Connie’s thoughts on why are websites looked at as a liability rather than an investmen…
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What We Cover In This Episode: Our “News with Nick” segment and some interesting research on accountability [0:46] The big reason we are introducing tag management and the main characteristic of this new feature to be aware of [5:27] How to start preparing now to use this concept of colors and categories in fitDEGREE [8:53] Specific questions to be…
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What We Cover In This Episode: The new update that includes a tag system, the why behind it and how you can leverage it in your boutique fitness business [2:12] A look at the new tag management screen and the color code system that will make it easy for you to manage [9:50] An additional overlooked advantage that this new tag system brings [13:04] …
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What We Cover In This Episode: Our “News with Nick” segment [1:00] The importance of having a well-structured onboarding process in place and how this will help you with member retention [3:43] Megan’s recent experience with a new class type that puts things into perspective with this topic [5:55] Some effective onboarding strategies you can start …
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What We Cover In This Episode: How to begin defining your customer journey by establishing your mission and vision [2:40] What you can do to start mapping out the touch points that move your clients through the journey [4:29] The key phases of the client journey funnel [12:08] Putting it all together with “must have” campaigns [14:14] Quotes: “The …
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What We Cover In This Episode: Why offering more classes doesn’t equal higher member retention [1:08] What a recent study about the fitness habits of Gen Z tells us about the future of the industry [5:05] Both Megan and Nick’s “Quick Wins” for the week [10:12] Why member progress tracking is such an important thing to do in your studio [13:19] The …
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What We Cover In This Episode: How you are leaving money on the table right now by not utilizing email automations [2:20] The way that radically personalizing email automations drives revenue to your studio [4:41] “Must-haves” for automations and a free resource you can get from Telomere and refer to [7:38] The very first steps to getting started w…
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What We Cover In This Episode: Introducing Industry News with Nick: Is In-Person Boutique Back? [2:31] How to now add home buttons to your fitSpot [7:25] What to know about fitDEGREE’s chat feature settings [9:47] Ways to be using the communication tools to establish regular contact with your members [11:59] How announcements inside fitDEGREE can b…
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What We Cover In This Episode: What to consider when deciding on the type of email content you’ll be creating to promote your business [3:32] Why it’s so important to open up and sharing you, your studio and your values [5:21] Different ways that you can offer validity and social proof to your audience through your email content [10:09] A look at t…
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What We Cover In This Episode: The key role that creating a sense of community plays in member retention for your business [4:04] A look at the “buddy system program” and how it can help build community in your studio [7:14] The importance of having an actual space dedicated to the building of community at your physical location [10:39] The real ma…
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What We Cover In This Episode: What is the ideal email frequency to be using as a fitness studio owner [4:18] Catalina’s thoughts on whether all types of emails are created equal [7:46] How to approach segmenting audiences using scheduled emails [11:24] When you should automate your email campaign transition to a scheduled email sequence [13:09] A …
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What We Cover In This Episode: How to optimize your intro offer using the intro offer conversion report inside of fitDEGREE [1:46] Some ways that you can create a more personalized member experience by leverage the membership list report [3:46] The various fitDEGREE reports that will give you insights on past trends and future projections [5:24] Ho…
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What We Cover In This Episode: Stephen’s pivot into the fitness industry and some of the ways that Epifany serves you as a boutique fitness owner [1:54] How to begin understanding customer segmentation and automation through survey triggers and real time information [3:30] Why surveys aren’t just nice to have, they are needed, especially in the bou…
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What We Cover In This Episode: A look at ownership and management differences between these two business models [4:12] The main differences with instructor programming in boutique and franchise locations [6:39] What to be aware of in terms of brand consistency and flexibility [9:58] How the scalability and reach varies between boutique and franchis…
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What We Cover In This Episode: The ways that LoopSpark allows you to take all the necessary tools and combines them into one easy intuitive dashboard [2:45] How to approach leveraging trigger points and data points with LoopSpark that you cannot get in other CRM’s [6:34] Why an “all-in-one” software platform cannot promise and deliver on everything…
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What We Cover In This Episode: Identifying the difference of focus in boutique versus commercial gyms [2:01] Why class sizes in boutique fitness are smaller and what this allows for more of [3:47] The power in community that is built by smaller class sizes, regular attendees and camaraderie [5:09] What to be aware of with the instructors in boutiqu…
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What We Cover In This Episode: The cost efficiency that can be realized by using LoopSpark versus hiring a new team member to perform specific tasks [4:19] How to use LoopSpark to start getting your time back so that you can focus on building your business, instead of just maintaining it [8:32] The ways that their dashboard capabilities can help wi…
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What We Cover In This Episode: Why having a clear understanding of your niche and what your brand represents before developing your online branding is essential [5:17] How to approach defining a clear content strategy [6:50] Ways to begin thinking about using other avenues to build rapport outside of your social media presence [10:56] Our thoughts …
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What We Cover In This Episode: The idea time when clients should join the LoopSpark ecosystem platform to integrate into their business [8:43] How LoopSpark provides an enhanced customer experience, no matter the lifecycle that client has with your business [12:44] Some of the many relevant data points that LoopSpark can identify to ensure you are …
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What We Cover In This Episode: An update on what is happening right now in the industry regarding online fitness influencers [1:54] Why as studios you must continue proving your value so customers won’t be lost to social media influencers that may not have any credentials [4:37] Our thoughts on using personalized experiences in studio for your clie…
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What We Cover In This Episode: An introduction to the tag management screen inside of fitDEGREE [1:24] How we’re taking tags to the next level by using conditional tags [5:57] A look at the transitional phase of updating your tag when the new feature is released [7:51] Mass tagging 101 [10:17] The way that multi-tag select is making things easy and…
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What We Cover In This Episode: It’s here! A look at our new feature, Chat! [1:24] The importance of using clear and concise communication when chatting, plus tips on how to use the “Grandma Test” [3:14] Why you need to always be personal and empathetic in your responses [6:40] How including special nuances in your chat communication is key, since p…
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What We Cover In This Episode: How to avoid the pitfalls and common mistakes a lot of studio owners make with the marketing techniques they use to get new members [2:04] The biggest problem the Studio Scale team is seeing on a macro level when it comes to studios using paid marketing [5:35] A look at the type of groundwork that needs to be done pri…
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What We Cover In This Episode: Why it’s important to realize that September often marks the return to “back to normal” for clients after the summer season [3:23] How to prepare for your clients to come back and restart with the need and desire to get back into a routine [4:04] Tips for leveraging what makes sense to you and your studio and to set u…
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What We Cover In This Episode: What inspired Studio Scale to use and promote the “End-to-End Solution” [1:20] The elements you should be assessing to see if you’re on the right track and when to level up [6:20] Tools or software to use in order to get yourself heading in the right direction and specific strategies to then implement [11:40] Why some…
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What We Cover In This Episode: Reasons to consider offering a freeze option to your customers that travel in the summer [4:34] Ways you can give your clients a unique experience by offering vacation packages for them to take on the road and do anywhere [7:47] The importance of combating the heat and humidity in your studio by ensuring everyone stay…
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What We Cover In This Episode: The opportunity that exists by following up on leads that are coming into your studio with a process or automation or special offer [4:00] How you can provide incentives to current members for referring their friends to your studio [6:27] Ways to use an on-going referral program with free guest passes [7:15] Why lever…
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