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Episode 3: Thoughts on the first case study: imposed digitalization
Manage episode 387403324 series 3517454
Konten disediakan oleh Julia Dahlvik. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Julia Dahlvik atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this edpisode I’ll first talk a little about my current issues in methodology and data collection, and then discuss some preliminary findings from the first case study which was in Quebec, the French speaking province of Canada. I talked to staff of the public ombuds institution, to citizens as well as to NGO and government representatives to get an in-depth understanding of the current situation on the challenges of access to and provision of public service.
See more on the project: https://www.fh-campuswien.ac.at/en/forschung/projekte-und-aktivitaeten/digital-public-services-and-ombuds-role-in-access-to-justice.html
See more on my work: https://personen.fh-campuswien.ac.at/julia-dahlvik/
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