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Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
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Enterprise CRM with scaled Scrum at RACQ
Manage episode 318388881 series 2521928
#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland).
RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and Apttus and I had the pleasure of leading their Dynamics 365 delivery team.
Resources
- Dani Kahil's website
- Dani's course: Functional Consulting - requirements analysis for a successful project delivery
- Dani Kahil on LinkedIn
Support the show
CONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn
MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps
Keep experimenting 🧪
-Neil
155 episode
Enterprise CRM with scaled Scrum at RACQ
Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Manage episode 318388881 series 2521928
#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland).
RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and Apttus and I had the pleasure of leading their Dynamics 365 delivery team.
Resources
- Dani Kahil's website
- Dani's course: Functional Consulting - requirements analysis for a successful project delivery
- Dani Kahil on LinkedIn
Support the show
CONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn
MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps
Keep experimenting 🧪
-Neil
155 episode
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