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212. How to handle conflict with angry clients
Manage episode 429150300 series 2847913
Konten disediakan oleh Kathryn Morrison. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Kathryn Morrison atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
If not 100% of people love chocolate, it's unreasonable to expect 100% of clients to love you... so what do you do when they're angry? How do you discern when you're in the wrong versus when they're being unreasonable... and when and how do you make it right?
Tune into for a deep dive into the energetics and strategies on how to approach interactions with angry clients, how to turn angry interactions into happy clients who come back to purchase more, versus when to cut your losses and make space for an angry person leaving your ecosystem.
To learn more about working together head to www.kathrynmorrisoncoaching.com
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