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The Client Success Story
Manage episode 404045343 series 3555562
Konten disediakan oleh John Tyreman & Mark Wainwright, John Tyreman, and Mark Wainwright. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh John Tyreman & Mark Wainwright, John Tyreman, and Mark Wainwright atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
The client success story can go by many names; case story, case study, use-case, past performance, the list goes on... But how should it be structured? When can it be used? How can it be used for marketing? For sales? In this episode, John and Mark break down the client success story in professional services—what it is, how it’s used, and mistakes to avoid.
The Client Success Story Framework:
- The client's situation
- The client's problem or need
- The solution you provided
- The client's results
Read more from Mark on the client success story here:
https://www.wainwrightinsight.com/client-success-story/
Using the PASTOR framework for the client success story in marketing:
P - label the client's problem
A - amplify the problem
S - show the solution
T - bring in a client testimonial
O - offer a way to connect (contact us, book a demo, request an audit)
R - promptly respond to offer requests
31 episode
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