EP015- Make sure all your gaps are filled

Cafe Tres Estrellas

The staff of a restaurant operate in what looks like organized chaos. Everybody runs around the place like they’re going to run into one another at any time. Hostess, manager, bartender, they all have their job. If you went to a restaurant with a bar but no bartender, you’d die of dehydration before you get your Bloody Mary. That’s because the bartender has a set of skills that fills a role. Non any employee can fill that role. Even if one of them went to school, they might not have the temperament to be a bartender. Having a full bar requires a bartender that is good at his/her job. If you think of yourself as a restaurant, you have many stations to fill. Chef, busboy, waiter, all these positions need to be filled with the right people. And as the owner, it’s your responsibility to do so. Also part of your duties as a manager is bring up areas that have deficiencies. You have to look at all your stations and let people go or fill positions ASAP.