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Meeting Consumer Expectations in 2023

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Manage episode 354826443 series 2954890
Konten disediakan oleh CapTech. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh CapTech atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.

  • Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
  • Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
  • Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.

Read the full survey findings: 2022 Consumer Innovation Survey

  continue reading

45 episode

Artwork
iconBagikan
 
Manage episode 354826443 series 2954890
Konten disediakan oleh CapTech. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh CapTech atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.

  • Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
  • Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
  • Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.

Read the full survey findings: 2022 Consumer Innovation Survey

  continue reading

45 episode

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