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Episode 4: 6 Key Communication Skills You Need
Manage episode 423211784 series 3579481
Konten disediakan oleh Jo Rogers. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jo Rogers atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Communication is key in any relationship, especially when you want to build trust with a client and when handling difficult situations.
Today I cover off 6 key skills that will help you with clients and in everyday interactions:
- Active Listening
- Paraphrasing
- Asking open-ended questions
- Mirroring
- Validating and
- Empathy
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