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#29 - CRM Secrets YOU NEED To Know for Construction Success - Erik Vargas
Manage episode 451901119 series 3564404
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In this episode of Construction Tech Talk, we dive into a captivating conversation with Erik Vargas from Followup CRM. Discover how Followup CRM has transformed sales processes for construction companies. Eric explains the importance of pre-qualifying leads, 💥standardizing sales processes, effective follow-ups, and leveraging technology to enhance efficiency and profitability. Gain insights into common construction industry challenges, the significance of customer relationships, and the best practices for managing sales teams. Perfect for construction professionals looking to streamline operations and boost sales performance.
💥 Book a Discovery Call w/ Better Boss Here
00:00 Introduction to Construction Challenges
00:16 Meet Eric Vargus: The Journey of Follow Up CRM
00:49 The Origin Story of Follow Up CRM
03:34 The Importance of Centralized Customer Information
03:49 Scaling and Valuing Your Construction Business
04:43 Sales Fundamentals and KPIs
07:26 Effective Follow-Up Strategies
14:49 The Psychological Battle of Sales
18:33 Ideal Clients for Follow Up CRM
20:04 Standardizing Sales Processes
25:48 Luxury Roofing Projects and Specialization
27:09 Sales Process for Commercial Roofing
31:22 Handling Sales Objections
32:45 Effective Estimating and Proposal Strategies
35:44 Integrating Estimating Tools with CRM
39:01 Navigating Commercial Roofing Challenges
45:49 Enhancing Customer Experience in B2B Sales
48:56 Project Management and Execution
51:57 Vendor and Subcontractor Relationships
53:26 Final Thoughts and Words of Wisdom
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