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158: 8 Hospitality Insights to Improve Your Customer Experience

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Manage episode 421566452 series 1257748
Konten disediakan oleh Tony Johnson. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Tony Johnson atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

In this episode we discuss the importance of taking your vacation and time off to drive business and personal results. I also share 8 tips to improve your customer service through key hospitality insights.

Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.

- Prioritize your team training and experience

- Focus on pesonalizing experiences for your customers

- Lean into innovation and technology to solve problems for customers

- Be creative to hear your customers and understand their feedback

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/@TheTonyJohnson

Twitter: https://twitter.com/The_TonyJohnson

Instagram: https://www.instagram.com/THE_TONYJOHNSON/

Tik Tok: https://www.tiktok.com/@igniteyourservice

Facebook: https://www.facebook.com/tonyjohnsoncx/

Music: http://www.bensound.com

  continue reading

102 episode

Artwork
iconBagikan
 
Manage episode 421566452 series 1257748
Konten disediakan oleh Tony Johnson. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Tony Johnson atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

In this episode we discuss the importance of taking your vacation and time off to drive business and personal results. I also share 8 tips to improve your customer service through key hospitality insights.

Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.

- Prioritize your team training and experience

- Focus on pesonalizing experiences for your customers

- Lean into innovation and technology to solve problems for customers

- Be creative to hear your customers and understand their feedback

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/@TheTonyJohnson

Twitter: https://twitter.com/The_TonyJohnson

Instagram: https://www.instagram.com/THE_TONYJOHNSON/

Tik Tok: https://www.tiktok.com/@igniteyourservice

Facebook: https://www.facebook.com/tonyjohnsoncx/

Music: http://www.bensound.com

  continue reading

102 episode

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