164: 10 Employee Engagement + Retention Tips From Labor Day

Customer Service Academy

In this episode we share 10 tips to engage and retain your team. This Labor Day is a great opportunity to put employees at the center of yoru thinking to drive customer experience and business results.

Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team.

- How you treat your team is how they will treat customers

- The history of Labor Day has been all about appreciating and celebrating the contributions of the workforce.

- There are opportunities everyday to connect with your team and make them feel welcomed and included.

- Lean into communication, professional development, and recognition to drive employee engagement and retention

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Check out my FREE Resources and Training Tools:

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