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Stephen Peattie & Dan Castilla - Assessing BPO & CX From Fiji
Manage episode 429438627 series 3561395
Konten disediakan oleh Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Stephen Peattie is a Director at Kinetic GB and HybridWorkSmart. He is based near to Leicester, in the UK Midlands.
Daniel Castilla is the co-founder and MD of Alliance BPO Services. He is based in Hermosillo, Sonora, Mexico.
Daniel and Stephen both visited Fiji on a recent mission to explore current and potential BPO and CX services from Fiji. Fiji is a small island nation of around one million people located in the South Pacific Ocean.
What was their assessment of Fiji as a location for business services? How did they feel on the ground in Fiji? What makes Fiji different or interesting compared to other locations? What are the limitations in Fiji?
Daniel and Stephen explore all these questions in this conversation with Peter Ryan.
https://www.linkedin.com/in/daniel-castilla-328b0734/
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