Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA

CX Files

Konten disediakan oleh Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

5M ago 20:07

MP4•Beranda episode

Alex Muñoz is CEO of the Hispanic Media Center in San Diego, CA. He is focused on advertising and marketing for the hispanic community in the USA.

Alex talked to Mark Hillary from Mexico City about the importance of understanding the complex nature of the hispanic community in the US and not just assuming there is a broad need for an "English" customer experience and another in "Spanish"...

Alex will be talking about this in more detail at the CX Outsourcers conference in Atlanta on May 1/2. This conversation is a short preview where Alex talks about his forthcoming talk with the CX Files...

https://www.linkedin.com/in/alex-munoz-media-sales/

https://hispanicmediacenter.com/

https://cxoutsourcers.com/

337 episode

#Business #Customer #Customerexperience #Customerservice #Markhillary #MBA #Mark Hillary #Peter Ryan #Mark Hillary And Peter Ryan