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Did OpenAI’s Realtime API just change everything?

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Manage episode 504051619 series 3533896
Konten disediakan oleh Team PolyAI. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Team PolyAI atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

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🚨 OpenAI just made its Realtime API generally available, and it's got everyone talking. But is it a true game-changer, or just another update?
In this episode, your host Nikola Mrkšić (Co-founder & CEO, PolyAI) is joined by Shawn Wen (Co-founder and CTO, PolyAI) to break down what this release really means:
🔹 Why Realtime API could kill the old turn-taking model
🔹 How speech-to-speech changes latency, interruptibility, and naturalness
🔹 What benchmarks actually say about performance
🔹 The impact on contact centers, CX leaders, and startups building voice agents
Whether you’re a CX leader, product builder, or just curious about the latest in voice, check out Nikola and Shawn's conversation to learn more about the news.
#OpenAI #RealtimeAPI #VoiceAI #AI #CustomerExperience #PolyAI #ContactCenters

  • Follow PolyAI on LinkedIn
  • Watch this and other episodes of the Deep Learning pod on YouTube
  continue reading

91 episode

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iconBagikan
 
Manage episode 504051619 series 3533896
Konten disediakan oleh Team PolyAI. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Team PolyAI atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Send us a text

🚨 OpenAI just made its Realtime API generally available, and it's got everyone talking. But is it a true game-changer, or just another update?
In this episode, your host Nikola Mrkšić (Co-founder & CEO, PolyAI) is joined by Shawn Wen (Co-founder and CTO, PolyAI) to break down what this release really means:
🔹 Why Realtime API could kill the old turn-taking model
🔹 How speech-to-speech changes latency, interruptibility, and naturalness
🔹 What benchmarks actually say about performance
🔹 The impact on contact centers, CX leaders, and startups building voice agents
Whether you’re a CX leader, product builder, or just curious about the latest in voice, check out Nikola and Shawn's conversation to learn more about the news.
#OpenAI #RealtimeAPI #VoiceAI #AI #CustomerExperience #PolyAI #ContactCenters

  • Follow PolyAI on LinkedIn
  • Watch this and other episodes of the Deep Learning pod on YouTube
  continue reading

91 episode

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