The centrality of customer experience in attaining growth for Asian retailers w/ Paul Harapin @ Stripe

Digital Transformation & Leadership with Danny Levy

Season three of Digital Transformation & Leadership kicks off with Danny Levy talking to Paul Harapin, the Head of Asia Pacific & Japan at Stripe.

They discuss why CX is more important than ever when it comes to retail, the current state of the internet economy, why businesses are currently losing crucial revenue growth, where customers currently sit when it comes to business operations, and how to put them at the center, and what steps you can take to ensure customer centrality and drive revenue and growth.

This episode is brought to you in partnership with Stripe - Businesses of all shapes and sizes choose Stripe as their payments platform to gain a competitive advantage. With Stripe, you can easily optimize your conversion rates, simplify your expansion plans, protect yourself against fraud, automate taxes on your transactions, and future proof your business. Those are just a few of the reasons why retailers like The Iconic, Carousell, and Shopify look to Stripe to power their payments.

Whereas legacy payments technology will slow you down in a fast-changing world, modern payments technology can help you speed up and stay ahead of the curve. It’s no surprise then, that Stripe ranked the highest for strategy, and current offering in the 2020 Forrester Wave report on Merchant Payment Providers.

So whether you’re an online or in-person retailer, software platform, marketplace, or subscriptions business, visit stripe.com to learn more about how Stripe can support your business today. That’s stripe.com, to learn more and get started today.