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What Does A Fast And Efficient Food Recall Looks Like? With Roger Hancock, CEO of Recall InfoLink | Episode 42
Manage episode 387744671 series 3449989
Konten disediakan oleh Matthew Regusci, Food Safety Specialists: Matthew Regusci, and Francine L Shaw. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Matthew Regusci, Food Safety Specialists: Matthew Regusci, and Francine L Shaw atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this episode of Don’t Eat Poop!, our hosts Matt and Francine interview an industry veteran, Roger Hancock, CEO of Recall InfoLink. He shares his insights and experiences from the past 30 years in the food safety industry, more specifically, in the food recall business.
They discuss the importance of a fast and efficient food recall, the perception of recalls by the general public, and the challenges involved in handling recalls. Roger also talks about the complexity and size of the biggest food recall he has ever worked on – the day before Christmas Eve, 2002.
The conversation explores the concept of a recall-ready industry and community.
In this episode:
💩 [01:41] An introduction to Roger and why he created Recall InfoLink
💩 [02:52] The importance of a fast, efficient recall
💩 [07:00] Is there complacency to recalls?
💩 [08:23] The role of loyalty cards in notifying consumers about recalls
💩 [09:56] Creating a recall-ready food safety industry and community
💩 [11:11] The biggest recall Roger worked on
💩 [15:50] Roger’s favorite part of the Food Safety Consortium
Resources from this episode
Recall InfoLink: www.recallinfolink.com
Food Safety Consortium: www.foodsafetyconsortium.org
Noteworthy quotes from this episode
“The recall business is a business that either you find humor in or it drives you crazy.” – Roger Hancock
“Recalls only happen when they aren't expected and aren't planned [...] So to make them fast and easy, it requires practice and being ready." – Roger Hancock
We hope you enjoy this episode!
Remember to subscribe, rate, and review the podcast on your favorite podcast platform. Together, we can raise awareness and make a positive impact in the world of food safety!
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Check out Francine's book Who Watches the Kitchen? on Amazon!
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