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Elevate Classics: Former Salesforce Evangelist Tiffani Bova

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Konten disediakan oleh Robert Glazer and Robert Glazer | YAP Media. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Robert Glazer and Robert Glazer | YAP Media atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Tiffani Bova previously served as a Global Customer Growth and Innovation Evangelist at Salesforce, and is a top influencer in Customer Experience and a sought-after speaker. She is the author of the Wall Street Journal bestseller Growth IQ and her brand-new book, The Experience Mindset, released this year.

In this classic episode, Tiffani Bova joined host Robert Glazer on the Elevate Podcast to discuss The Experience Mindset and how companies can create exceptional experiences for their customers. She also talks about employees and how that affects your customer experience. Furthermore, Tiffani explains the balance of technology and humans in your business. So, don’t miss this episode. Today, we will unravel the secrets to creating exceptional customer experience with Tiffani Bova as she flips through the pages of The Experience Mindset.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

400 episode

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iconBagikan
 
Manage episode 435185052 series 2516975
Konten disediakan oleh Robert Glazer and Robert Glazer | YAP Media. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Robert Glazer and Robert Glazer | YAP Media atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Tiffani Bova previously served as a Global Customer Growth and Innovation Evangelist at Salesforce, and is a top influencer in Customer Experience and a sought-after speaker. She is the author of the Wall Street Journal bestseller Growth IQ and her brand-new book, The Experience Mindset, released this year.

In this classic episode, Tiffani Bova joined host Robert Glazer on the Elevate Podcast to discuss The Experience Mindset and how companies can create exceptional experiences for their customers. She also talks about employees and how that affects your customer experience. Furthermore, Tiffani explains the balance of technology and humans in your business. So, don’t miss this episode. Today, we will unravel the secrets to creating exceptional customer experience with Tiffani Bova as she flips through the pages of The Experience Mindset.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

400 episode

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