328: David Wood - How to Address the Mice in the Room and Deal with the Subtle Things in Life

Fast Leader Show | Customer Experience Leadership

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3y ago 46:05

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We\'ve heard the saying, \"let\'s address the elephant in the room.\" These large, significant things that we deliberately ignore, but must be addressed. We certainly give importance to them because they are, of course, significant.

However, there are certain things in life that are smaller, more insignificant, and more subtle that we sometimes don\'t notice or just deliberately ignore. We think they won\'t make a huge difference in our lives, and little do we know that those small things add up and make a huge impact later on. And unless we deal with them now, we won\'t be able to control the consequences later. As the saying goes, we must \"nip it in the bud.\"

So, how do we identify these seemingly small, insignificant things? How do we address the mice in the room? Listen on.

In this episode, David Wood helps us address the mice in the room.

275 episode

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach