#8 - The Importance of a Documented Customer Journey
Manage episode 314351549 series 3286870
Welcome to The ULTIMATE Social Media Guide Podcast, with me, Darren Edwards!
In this episode, we look at why a documented customer journey is important to your business. We identify why keeping a track of your customer journey and your own KPI’s (Key Performance Indicators) can give you a huge insight into where you need to increase your activity when it comes to your marketing.
Don't forget you can book in with me for a chat around your own business's social media marketing at: https://calendly.com/followmymedia/discovery-session
12 episode