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#1 - Luc Rochereau: General Director of Marco Valente on How Emotional Connections Shape the Essence of Luxury
Manage episode 450441691 series 3616004
Konten disediakan oleh Dr. Daniel Langer. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Dr. Daniel Langer atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In an engaging podcast episode, Luc Rochereau draws on his extensive luxury industry experience to highlight the crucial role of emotional connections in luxury sales. He explains how successful salespeople tap into clients' emotions to truly understand their needs, ultimately driving impactful sales results. Luc underscores the importance of delivering exceptional service and personalized experiences to build lasting client loyalty. He also addresses the challenges brands face in conveying their authentic stories in a crowded market. According to Luc, luxury is defined by extreme value creation, and every client deserves an exceptional experience, irrespective of their purchasing history. The conversation emphasizes the necessity of empathy, creativity, and ongoing training as foundational elements for success in the luxury sector.
Marco Valente High Jewelry: https://www.marcovalentehighjewelry.com
Connect with him on daniellanger.digital and Instagram @drdaniellanger. If interested in luxury training opportunities please visit:
Équité Brands: https://equitebrands.com/
Instagram: @drdaniellanger
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