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Mastering Restaurant Grand Openings with Richmond Green
Manage episode 442409189 series 2930439
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Want to unlock the secrets behind a seamless restaurant grand opening? Richmond Green, VP of Operations at gusto!, joins us to share his invaluable insights from his extensive experience, including his tenure at Chick-fil-A. Discover why he compares grand openings to major sporting events and how adaptability and thorough preparation are your best allies. Richmond recounts the high-stakes opening of a New York location, revealing how bringing in skilled leaders from other locations turned potential chaos into a smooth success. This episode is packed with practical tips on fostering a supportive team and maintaining the right mindset to navigate unexpected challenges.
Thanks, Richmond!
Chapter
1. Tips for Successful Restaurant Grand Openings (00:00:00)
2. Enhancing Guest Experience With Technology (00:06:56)
341 episode
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