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Step Out of the Driver’s Seat: How to Scale Beyond 1-2 Vehicles
Manage episode 453625422 series 3614002
Konten disediakan oleh Ken Lucci & James Blain, Ken Lucci, and James Blain. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Ken Lucci & James Blain, Ken Lucci, and James Blain atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Build a thriving transportation business that keeps moving forward when you get out from behind the wheel. In this episode, Ken and James share essential strategies for scaling beyond 1-2 vehicles to becoming a successful business owner in the ground transportation industry.
Key Takeaways:
- Great customer service and building trust from the first trip is vital for securing repeat business and reputation.
- Collaboration and learning from other industry experts can strengthen your business, highlighting that success in the ground transportation industry comes from being cooperative rather than cutthroat.
- Effective processes for training, onboarding, and operations are crucial to scaling your business beyond one or two vehicles.
- Understanding your cost structures and ensuring early profitability are necessary for sustainable growth.
- James keeps a pack of Wrigley’s Doublemint Gum at his desk to remind him of the importance of investing in marketing, even during economic downturns.
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Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
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