Hospitality Mavericks Podcast Show podcast

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Menambahkan seven tahun yang lalu

Konten disediakan oleh Michael Tingsager. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Michael Tingsager atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Fixable

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Boost your confidence (w/ Master Fixer Ian Robertson) 35:40

11 weeks yang lalu35:40

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35:40

Anne and Frances are back with a new season of Fixable to tackle a subject that impacts everyone’s experience of work: confidence. In this episode, the pair sit down with Master Fixer Ian Robertson, a professor of psychology at Trinity College Dublin and author of the new book How Confidence Works: The New Science of Self-Belief, to discuss where confidence comes from, how to inspire confidence in others, and how to deal with overconfident leaders. Ian also shares his confidence framework and explains why anxiety is actually your friend. Follow Hosts: Anne Morriss ( @annemorriss | LinkedIn: @anne-morriss ), Frances Frei ( @francesxfrei | LinkedIn: @francesfrei ) Follow Hosts: Anne Morriss ( @annemorriss | LinkedIn: @anne-morriss ), Frances Frei ( @francesxfrei | LinkedIn: @francesfrei ) Guest: Ian Robertson (Instagram: | LinkedIn: | Website:) Links https://anneandfrances.com/ https://ianrobertson.org/ How Confidence Works: The New Science of Self-Belief Subscribe to TED Instagram: @ted YouTube: @TED TikTok: @tedtoks LinkedIn: @ted-conferences Website: ted.com Podcasts: ted.com/podcasts Subscribe to TED Instagram: @ted YouTube: @TED TikTok: @tedtoks LinkedIn: @ted-conferences Website: ted.com Podcasts: ted.com/podcasts For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.…

Hospitality Mavericks Podcast Show

Beranda serial•Feed

We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders. We are the home to impactful leaders that KNOW and DO things in a better way. A network for those seeking a different path. So don’t just be like the others! Dare to Be Different ✊ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

365 episode

#Business #MBA #Entrepreneur #Michael Tingsager #Shit Storm #Careers

Hospitality Mavericks Podcast Show

16 subscribers

updated 3 hari yang lalu

Beranda serial•Feed

365 episode

#Business #MBA #Entrepreneur #Michael Tingsager #Shit Storm #Careers

Semua episode

Hospitality Mavericks Podcast Show

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#311 Trudi Parr Head of People at Mollie's - Building People-Centric Hospitality 53:18

3 hari yang lalu53:18

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In this episode, Michael interviews Trudi Parr, a hospitality professional with a vibrant journey that spans across media, tourism, and the evolving hotel industry. Trudi shares her unplanned yet fulfilling entry into hospitality, her roles from operations to sales, and her eventual focus on the people aspect of the business. Emphasizing the need for human-centric approaches in hospitality, she discusses the significance of treating employees well, fostering an inclusive environment, and the impact of nurturing talent from the ground up. With a keen interest in changing the perception of the hospitality industry, Trudi highlights the importance of internally built strong people practices and the challenges of recruiting and retaining talent post-COVID. Closely following the evolution of Mollie's—a motel diner concept—Trudi shares practical insights into their onboarding process, the importance of building relationships, and the excitement around new openings, particularly the upcoming launch in Manchester. Connect with Trudi: https://www.linkedin.com/in/trudi-parr/ https://mollies.com/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#310 Ellie Ledden Chef Educator at Prept - Empowering Future Generations Through Food Education 41:02

17 hari yang lalu41:02

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In this episode, Michael is joined by Ellie from the Prep Foundation to discuss how the foundation educates young people about nutrition and cooking, especially with the decline in food tech education due to reduced school funding. Ellie shares her journey from being a chef to working with Prep, highlighting the foundation's activities, such as in-school sessions and farm-to-fork days. They also discuss the importance of gut health, the challenges faced by schools, and the crucial role the hospitality industry can play in supporting these initiatives. The episode underscores the broader impact of teaching children healthy eating habits, aiming to tackle obesity and other lifestyle diseases. Connect with Ellie: https://prept.foundation/ Become a Prept Partner and make a real difference to food culture in the UK. Find out more here https://prept.foundation/partners/ - to find out how your school can take part in the programme, visit Prept’s website ( https://prept.foundation/what-we-do/ ) https://www.linkedin.com/in/ellie-ledden-137329182/ Ellie up for an award. Finals on Monday. Voting open until then. Give your vote here: https://www.thestaffcanteen.com/nomination/ellie-ledden-chef-educator-sussex-1757617272#/ A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here Takeaways: Hospitality leaders are on a mission to positively impact society and the planet. We are what we eat, and food education for kids is crucial for their health. Teaching young people cooking skills can transform their relationship with food and wellness. The Prepped Foundation connects chefs with schools to empower children through cooking education. Food culture directly impacts our health, and we must teach kids about nutritious choices. Hospitality can be a powerful force for good, addressing food education and youth empowerment. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#309 Tommy Giraux Head of Restaurant Systems at Honest Burguers - Utilizing AI to Enhance Hospitality 52:36

4 weeks yang lalu52:36

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In this episode, Michael engages in a detailed conversation with Tommy Giraux, the Head of Restaurant Systems at Honest Burgers. Tommy shares his extensive experience in the hospitality and retail industry across France and the UK. The discussion revolves around the integration of technology in the hospitality sector, focusing on how tech can enhance operations without losing the human touch. Tommy elaborates on the use of AI for workforce management, scheduling, and personalized customer experiences. He also reflects on the challenges and benefits of implementing a data-integrated tech stack to improve efficiency and support both employees and customers. The conversation touches on the evolving role of general managers in the age of AI, the importance of maintaining authentic hospitality, and the future outlook of tech in the industry. Tommy emphasizes the significance of networking and adapting to rapid technological advancements to stay ahead in the field. Connect with Tommy: https://www.linkedin.com/in/tommy-giraux-90030526/ https://www.honestburgers.co.uk/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#1 A Podcast Series with Openr - The Future with Common Data Models and Tech Solutions 56:38

7 weeks yang lalu56:38

56:38

Hospitality Mavericks Podcast Show

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#308 Filip Linek Founder at BE‑A - Reinventing Hospitality with AI and Robotics 45:11

8 weeks yang lalu45:11

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In this episode, Michael welcomes Filip Linek, a hotel operator turned tech innovator, to discuss the advancements in AI and robotics in the hospitality industry. Filip shares his journey from running a packaging company to owning and managing hotels in the Czech Republic. Highlighting the challenges of staffing and maintaining high-quality service, Filip reveals how AI technology, particularly his creation, BE‑A, is transforming the guest experience by automating responses and improving efficiency without losing the human touch. Filip explains the development and future plans for BE‑A, including its potential to become a virtual receptionist capable of handling multiple languages and tasks seamlessly. The discussion also delves into the broader implications of AI in hospitality and how it might change the landscape of the industry. Filip shares his excitement about presenting BE‑A at an upcoming Hospitality Tech Expo in London and his belief in combining human and robotic efforts to enhance customer service. The episode concludes with his leadership insights on the importance of adaptability, the value of having a visionary team, and his hopes for the future of hospitality. Connect with Filip: https://www.linkedin.com/in/filip-linek-flæ-robotics/ https://be-a.ai/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#307 Jannes Sörensen Founder of Kepler - Leaders on Creating Transformative Guest Experiences 1:11:54

10 weeks yang lalu1:11:54

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In this episode of the Hospitality Mavericks podcast, host Michael engages with Jannes Sörensen, founder of Kepler Hotel Group and Kepler International Hospitality Academy. They discuss how the Kepler brand aims to redefine luxury hospitality by focusing on guests' essential needs rather than mere wants. Topics include the role of AI in hospitality, the importance of plant-based dining, and how businesses can serve as vehicles for positive societal change. They also explore insights on self-leadership and the future landscape of hospitality in a rapidly evolving world. The episode underscores the timelessness of human needs and the transformative potential of conscious hospitality. Connect with Jannes: https://www.linkedin.com/in/jannessoerensen/ https://www.learnkepler.com/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#306 Gareth Rees Founder at Attention Deficit Hospitality Disorder - Embracing Neurodiversity in Hospitality 1:00:07

12 weeks yang lalu1:00:07

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This episode delves into the topic of neurodiversity within the hospitality industry, particularly focusing on ADHD. Michael, alongside guest Gareth, explores how recognizing and accommodating neurodiversity can lead to better business outcomes, improved staff retention, unleashed innovation, and enhanced employee wellbeing. Gareth shares his personal journey from growing up in a hospitality family to experiencing burnout as a hospitality manager, eventually leading to his ADHD diagnosis. He discusses the impact of this diagnosis on his career and personal life, and the steps he has taken to adapt his work environment to his needs. The conversation highlights the importance of creating a workplace culture that is open, understanding, and supportive of neurodiverse employees. Gareth also shares his vision for a neurodiversity-friendly hospitality industry and offers advice for both neurodiverse individuals and leaders in the sector. Connect with Gareth: https://www.linkedin.com/in/gareth-p-rees/ https://www.instagram.com/adhospitalityd/ https://adhospitalityd.com/ https://www.linkedin.com/company/attention-deficit-hospitality-disorder/posts/?feedView=all Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#305 Geoffrey Toffetti CEO of Frontline Performance Group - Transforming Frontline Teams and Boosting Sales 1:09:00

14 weeks yang lalu1:09:00

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In this episode, the discussion centers around the significant impact of investing in frontline teams to enhance business performance in the hospitality industry. Geoffrey Toffetti shares their journey from modest beginnings to becoming a leader in optimizing sales through frontline engagement. The conversation covers building a people-first culture, the evolution from consulting to a SaaS model due to COVID-19, and the role of trust and leadership in fostering a productive environment. The episode highlights practical approaches to improve employee engagement, sales techniques, and the importance of consistent customer experiences. Insights into the potential of AI in enhancing operational efficiency and the future focus on integrating food and beverage services into the holistic revenue strategies for hospitality businesses are also discussed. Connect with Geoffrey: https://frontlinepg.com/ https://www.linkedin.com/in/gtoffetti/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#304 James Bates MD & Co-Founder of QVO Hospitality - A Journey of Growth, Challenges, and Unforgettable Experiences 1:03:44

16 weeks yang lalu1:03:44

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In this episode, James Bates from QVO Hospitality shares the journey from the inception of his business in 2014 to its current status with multiple restaurant locations. Over nearly a decade, James and his team have navigated various challenges, including Brexit, COVID-19, and fluctuating economic conditions. Throughout their journey, they have utilized the EOS framework to systematize and scale their operations. The discussion delves into how the company maintains momentum and clarity in an industry fraught with difficulties, the importance of culture and values, and the strategic moves that have allowed them to expand. James also discusses their latest venture in Chester and offers insights into maintaining drive and ambition in the face of adversity. With stories of daily operations, challenges, and insights into their future plans, this episode offers a comprehensive look at what it takes to grow and sustain a hospitality business. Connect with James: https://www.linkedin.com/in/james-bates-b1128060/ https://www.instagram.com/jaymaray_/ james@qvohospitality.com www.maray.co.uk www.buyers-club.co.uk www.theoneoclockgun.pub Book: https://uk.bookshop.org/a/8596/9781936661831 This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#303 Howard Lewis Founder at Offline - Embracing Vulnerability and Building Community 1:07:29

18 weeks yang lalu1:07:29

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In this conversation, Howard and Michael explore the themes of disconnecting from technology, fostering community, and nurturing genuine human connections. Howard, who organised 'offline dinners,' shares insights from his journey from the stock market to co-founding a successful company, Invaluable, and his realisation of the importance of human interaction. They discuss the challenges and rewards of stepping out of one's comfort zone, the pros and cons of technology in our lives, and Howard's book, 'Leave Your Phone at the Door.' The discussion highlights the value of vulnerability, the significant impact of small gestures, and how real life begins beyond the screen. They also touch upon the essence of true success, and the transformative potential of simple, human interactions in making the world a better place. Connect with Howard: https://www.linkedin.com/in/howard-lewis-offline/ https://www.amazon.co.uk/Leave-Your-Phone-Door-OFFLINE/dp/1635769396 Instagram: https://www.instagram.com/howardlewisoffline Personal Facebook: https://www.facebook.com/profile.php?id=100009863233117 OFFLINE Facebook: https://www.facebook.com/profile.php?id=100064994021337 TikTok: https://www.tiktok.com/@howardlewisoffline?_ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#302 Sam Coulstock Founder at Inspired - Unlocking the Potential of the Next Generation 1:02:45

20 weeks yang lalu1:02:45

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In this episode, Michael welcomes Sam Coulstock to discuss the challenges and opportunities in preparing the next generation for the workforce. Sam shares his journey from being an aspiring chef to spearheading Inspired Community Group, a Community Interest Company aimed at bridging the gap between young people and the hospitality industry. They discuss the importance of understanding the needs of Generation Z, the perception issues surrounding careers in hospitality, and the impact of targeted career guidance. Sam also elaborates on the motivator program, which trains young professionals to inspire students in schools, and talks about the necessity of a sustainable funding model to support these initiatives. Listeners will gain insights into how businesses can proactively engage with and help shape the future workforce while addressing critical societal needs. Connect with Sam: https://inspiredgroup.org.uk/ https://www.linkedin.com/in/samcoulstock/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#301 Jo Harley Co-Founder at Korero - The Power of Value-Led Business and Feedback 1:13:23

22 weeks yang lalu1:13:23

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In this insightful episode, Michael engages with Jo Harley to discuss the importance of value-led businesses, the power of feedback, and how putting people first can be a competitive edge. Jo shares her journey in the hospitality industry, from starting accidentally in a pub to working with Bacardi and eventually co-founding Korero and Hendrick and Hyde. She emphasizes the importance of having structured conversations to ensure employee satisfaction and retention. Jo also touches on the role of AI in improving business operations and the insights gained from the 'Best Places to Work' survey in hospitality. The conversation is filled with practical tips on how to build a positive work culture and ensure effective communication within organizations. Connect with Jo: https://www.linkedin.com/in/jo-harley/ https://www.hellokorero.co/ https://www.hendrickandhyde.com/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#300 Greg Früchtenicht COO at Saira Hospitality - Transforming Lives Through Hospitality 54:12

24 weeks yang lalu54:12

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In this episode, the guest is Greg from Saira Hospitality, an organization dedicated to transforming the hospitality industry by helping local communities find meaningful employment. Greg discusses the origins of Saira Hospitality, which was founded by Harsha L'Acqua with a revolutionary idea to hire local talent for luxury resorts, avoiding the conventional practice of flying in staff or poaching from nearby operators. The conversation delves into Saira Hospitality's pop-up hospitality school model that partners with hotels to train local community members, focusing on life skills and operational training. Greg shares his journey of joining the organization and his role in expanding its impact, particularly in London. He emphasizes the importance of personal interaction in recruitment and how Saira Hospitality screens candidates meticulously to ensure they are a good fit for the operators they partner with. The episode also touches on the benefits for operators, including lower turnover rates and a more engaged, diverse workforce. Greg offers advice for leaders looking to make a positive impact in their communities and shares personal insights into balancing a demanding career with family life. Connect with Ben: https://www.sairahospitality.com/ https://www.linkedin.com/in/greg-fr%C3%BCchtenicht-8070569a/ https://www.linkedin.com/in/harsha-l-acqua-9719877/ Books: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect https://uk.bookshop.org/a/8596/9781529146813 Life on Earth: https://uk.bookshop.org/a/8596/9780008368357 Born To Run: https://uk.bookshop.org/a/8596/9781861978776 Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#299 Ben Dixon Co-Founder at Sona - The Future of AI in Hospitality 59:21

26 weeks yang lalu59:21

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In this episode, Michael engages in an insightful conversation with Ben, co-founder of Sona, about the transformative potential of AI in the hospitality industry. They explore how AI can serve as an enabler for operators, enhancing the efficiency of hospitality businesses by optimizing workforce management and improving guest experiences. Ben shares his journey from being an engineer to building technology companies focused on frontline workforces, detailing the creation of Sona and its impact on hospitality and retail sectors. They discuss the significant benefits of AI, such as providing data-driven insights and automating scheduling to free up managers' time for more critical tasks. Furthermore, they address the challenges of integrating AI into operations, the importance of involving frontline workers in the adoption of new technologies, and the rapid pace of AI advancements. Ben also emphasizes the need for businesses to adopt AI tools early to avoid being left behind and the potential for AI to revolutionize various business operations. Connect with Ben: https://www.getsona.com/ https://www.linkedin.com/in/talkingquickly/ https://www.getsona.com/resources/reports-and-resources/the-impact-of-artificial-intelligence-in-hospitality Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

Hospitality Mavericks Podcast Show

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#298 Vimal Arumugam Co-Founder and CEO at Baked Bird - Redefining Fast Food with a Healthy Twist 1:04:01

28 weeks yang lalu1:04:01

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In this episode, we delve into the journey of Vimal Arumugam, the co-founder of Baked Bird, a unique baked chicken concept. Vimal shares the inception story of Baked Bird, which began from a shared love for chicken wings and evolved into a thriving hospitality business. He discusses the challenges faced in transitioning from a corporate career to the food industry, the importance of differentiating from competitors by offering a healthy alternative to fried chicken, and the significance of community support. Vimal also touches on the impact of the COVID-19 pandemic, the strategic decisions behind their business growth, and their future aspirations for Baked Bird. From starting as a weekend market stall to opening their first brick-and-mortar location, this episode captures the essence of passion-driven entrepreneurship and the relentless pursuit of innovation in the food industry. Connect with Vimal: https://www.linkedin.com/in/vimal-arumugam-77a51956/ https://www.linkedin.com/company/baked-bird/ https://bakedbird.co.uk/ https://www.instagram.com/bakedbird Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy…

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